When Running Serena Software teamTrack (SMS tool) I can search but can't open a Service Request by clicking on it only if I sellect open in new tab

Hello
We are running teamTrack that is a SMS tool from Serena SoftWare: log on is ok and it shows all reports and work queues
But when clicking on a Service request link that looks like this
.../tmtrack.dll?IssuePage&RecordId=126288&Template=view&TableId=1036
then nothing happens
but if you select open in new tab or windows by right click then every thing works fine.
I can sedn screenshoots if needed or make TeamViewr session.
Best Regards
Digger

Hello
We are running teamTrack that is a SMS tool from Serena SoftWare: log on is ok and it shows all reports and work queues
But when clicking on a Service request link that looks like this
.../tmtrack.dll?IssuePage&RecordId=126288&Template=view&TableId=1036
then nothing happens
but if you select open in new tab or windows by right click then every thing works fine.
I can sedn screenshoots if needed or make TeamViewr session.
Best Regards
Digger

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