When search website,another website always appear when I try to click one place

Hi,
      I bought a new MacBook Air in China on August 26th,2014,and I brought this to Canada.I have some questions with my computer:
       1,Why there always have some sound when I press the bottom of the laptop,I don't know why.
        2, When I go through a website,there always appear another website when I click somewhere in the website----there is no any interlinkage!
        3,Whether my laptop has virus--because a product--mackeeper always appear when I use Internet
        4,Why can't I use Youtube;
         Wish give me feedback soon!
my laptop is:
1.4 Ghz Intel Core i5
4 GB 1600 MHz DDR3
OS X 10.9.5(13F34)
Thanks very much!
Best Regards,
Iris

You may have installed the "VSearch" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
Step 2
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
This trojan is distributed on illegal websites that traffic in pirated content. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Similar Messages

  • When i try to click on the website,why it will jump to another website?

    when i try to click on something in safari,the mouse will open another website.something like advertisement website..

    There is no need to download anything to solve this problem.
    You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
    Back up all data before making any changes.
    One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
    If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
    Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
    Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
    In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere  should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
    Still in System Preferences, open the App Store or Software Update pane and check the box marked
              Install system data files and security updates (OS X 10.10 or later)
    or
              Download updates automatically (OS X 10.9 or earlier)
    if it's not already checked.

  • How to block a page (from a business job searching website) from appearing on my screen without me searching for it?

    How to block a page (from a business job searching website) from appearing on my screen without me searching for it?

    Look under:
    System preferences > Network > WiFi > ( Advanced ) > DNS
    System Preferences > Network > Ethernet > ( Advanced ) > DNS
    There should be two or more IP addresses there.
    Those addresses should be EXACTLY the ones your current ISP provided when you signed up for service. They do not start with 85 or 86 -- those are hacker sites.
    If you are in the US, you could also use OpenDNS:
    208.67.222.222
    208.67.220.220

  • When I try to access one of the areas in a website, I get an error message that it has timed out.

    When I try to access one of the areas in a website, I get an error message that it has timed out.

    I've been getting timed out for 2 days now, what finally worked for me was not plugging the phone into the computer and just doing the update through my wifi, worked perfectly, took less than 15 minutes

  • When dragging a thumbnail from one place to another, the origional thumbmail ends up in other locations.  Sometimes the same thumbnail covers up other thimbmails.

    When dragging a thumbnail from one place to another, the origional thumbmail ends up in other locations.  Sometimes the same thumbnail covers up other thimbmails.

    Hi christophers37215878
    Please elaborate your issue.
    What exactly are you trying to achieve?
    Which Adobe Product or service are you referring to?
    Can you please provide the screenshot?
    Regards,
    Rahul

  • When loading "Snapgrade" a "Show Me" error pops up..on top of print on webpage. error is Click "Show Me"..and make surebrowser settings are correct, otherwise the page may not fomat correctly.no response when I try to click "Show Me" p

    See my previous question for context..... Some kind of browser vs. website format error occurs resulting in the pop-up error concerning browser setting with the following website http://snapgrades.com/.
    The website works well otherwise, but when I try to click "Show Me" it does not respond, as I said in previous question.
    MANY THANKS for looking into this strange error!!!!!.....

    Hi Mac Attack,
    My computer will not disconnect from the internet.  It seems to find a clone router and continues even when I shut down and unplug my my own home iy
    Your main question was 'chopped' in the title. Please reply in the body of a reply box with the full question and anything you have tried. And no, the long report was not helpful .
    If the same website is opening each time you launch a browser (Safari?) hold down the shift key as you launch to prevent previous pages from opening.
    Have a look at your settings in Safari > Preferences. Especially General and Privacy.
    Reset Safari to remove cookies and other stored data.
    System Preferences > General
    Have a look at your settings in System Preferences >  Security & Privacy.
    Call back with more questions.
    Regards,
    Ian

  • I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?

    I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?

    See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
    Recovering your iTunes library from your iPod or iOS device
    B-rock

  • HT1338 I am trying to register my Appliances and when I try to click on "Save" or "Submit" I am unable on my MacBook pro. I have tried different browsers yet still same problem.  Can anyone shed some light on this please.

    I am trying to register my Appliances and when I try to click on "Save" or "Submit" I am unable on my MacBook pro. I have tried different browsers yet still same problem.  Can anyone shed some light on this please.

    Thanks for that 'sberman' - because my iPhone is backed-up to my work computer (only at this stage) I have had to call our IT Department in Adleaide. (4 times this morning). The last guy managed to get the phone into 'DFU Mode' - no more recovery mode screen - (kind of 'asleep' perhaps) from my understanding of same. I am awaiting a call again from IT so they can get my computer to actually recognise my iPhone on the C Drive. This also happened to  one of my colleagues in Newman (WA). She got so frustrated with the whole process that she bought another phone the next time she was in 'civilisation.' She hasn't had any problems since. (Cross fingers).
    Thanks again, Sandra2474.

  • Finder crashes when I try to click on the File Menu, or CTL Click. Ideas?

    Started a few weeks ago, after the update to Mavericks.
    Anytime I try to click on an item via Finder, and CTL+click to have the drop down menu, Finder crashes. Same thing happens when I try to click on the File Menu when Finder is selected.
    Ultimately, I may need to do a full clean install (It's a bit overdue), but this seems to be an account specific issue, as my wife's user account does not have this issue.
    To Note: I do not, nor have I ever, use Google Drive. So it's not that.

    Reset Safari.
    Click Safari in the menu bar.
    From the drop down select "Reset Safari".
    Click "Reset".
    Empty Caches
    Safari > Preference > Advanced
    Checkmark the box for "Show Develop menu in menu bar".
    Develop menu will appear in the Safari menu bar.
    Click Develop and select "Empty Caches" from the dropdown.
    Turn off Extensions if any, and launch Safari.
    Safari > Preferences > Extensions

  • When I try to click on links or move about the internet, the computer freezes and I see a little whirligig. Then it takes a few seconds before going to the item I clicked

    when I try to click on links or move about the internet, the screen freezes and I see a little whirligig. Then it takes a few seconds before the whirlygig becomes the pointer again and going to the item I clicked. Why is the screen freezing?

    Reset Safari.
    Click Safari in the menu bar.
    From the drop down select "Reset Safari".
    Click "Reset".
    Empty Caches
    Safari > Preference > Advanced
    Checkmark the box for "Show Develop menu in menu bar".
    Develop menu will appear in the Safari menu bar.
    Click Develop and select "Empty Caches" from the dropdown.
    Turn off Extensions if any, and launch Safari.
    Safari > Preferences > Extensions

  • My aol screen freezes when I try to click through a series of photos.

    My aol screen freezes when I try to click or swipe through a series of photographs or similar images. Rebooting my iPad does not solve the problem. Has anyone else had this problem and/or come up with a fix?

    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...

  • Why does my bookmarks disappear so fast when I try to find one I want to use

    Question
    Why does my bookmarks disappear so fast when I try to find one I want to use

    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • My email account blocks the verify now hyperlink when I try to click and open to verify my apple ID.  I have tried to copy and paste in the browser window, but that doesn't work either.

    My email account blocks the verify now hyperlink when I try to click and open to verify my apple ID.  I have tried to copy and paste in the browser window, but that doesn't work either.

    Have you tried accessing the email from another computer, device, email client or web browser?

  • I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP

    I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP

    Did you try to open teh fle by double-clicking its icon? If the file was made with an older version of Office, you may get that message. Try opeing PP and, from its "File" menu, see if you can open the ppt. I've foundthat often gets around that message and then yo ucan save the file from the newer version.
    If that doesn't work, consider asking in the Microsoft Office: Mac forums here:
    Office for Mac forums
    PowerPoint is not an Apple product and it seems a lot of people around here avoid Office.

  • I want to access the options in the context menu when clicking on a dropdown list in the bookmarks toolbar, but the context menu disappears when I try to click on one of the options. How can I keep the menu from disappearing?

    I have several dropdown lists in my bookmarks toolbar and would like to access the properties for some of the the items. This used to work fine. However, now, when I go to the list and place the cursor on a particular item, the context menu that is usually available on a right click disappears when I try to access one of the options. This is the menu that begins with Open. What can I do to regain this functionality? I really need the information in the Properties section. I'm using Firefox 3.6.8

    Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
    If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
    You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
    You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
    Also check the Mouse driver settings in the Control Panel.

Maybe you are looking for