When sending email photo's from my Ipad2, they are received "sideways"

I have contacted Apple support via telephone (I have extended warranty) and they can't answer.  When I try to send an email photo directly from my Ipad2, the recipient gets it sideways.  This is something new.  I have sent lots of photo's in the past without difficulty.  Apple says that the problem must be with my Server (Comcast).  Comcast says that they do not support third party devices.  This makes the fast emailing photo convenience unusable, as far as I'm concerned.  I feel there must be some kind of setting that is screwed up, but if Apple can't help me and Comcast won't, I'm dead in the water.  Has anyone else experienced this problem and had it resolved?
Kathleen

I just got a "partial" resolve to my Ipad email picture problem that I posted yesterday, from my son, that I thought I would share.  It's not an ideal remedy but it does work.  He told me to take the picture using the horizontal mode and to keep the "home button" on the right side.  It works.  If you take the picture with the home button on the left, it is received by the recipient, upside down. If you take the picture vertically with the home button up OR down, it comes in sideways.  Wouldn't you think that the Apple technician might have at least suggested this to me yesterday instead of telling me it was a Comcast problem?
Kathleen

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