When song played with surround sound, vocals removed! :O

hi all, hope you can help.
first of all, why any1 would want to play music thats recorded/editted and mixed using 2 channels in surround sound is beyond me, but some people do, or even may do it accidentally.
i finished editting some songs the other day and sent them over to the guy putting them out, 1 song has the main vocal completely centered, no panning whatsoever, sounds fine through speakers/headphones, but if surround is activated, the vocals completely dissapear.
i think this has something to do with surround not playing what is mixed dead centered, but was wondering 1. why? and 2. if theres anything i can do as a quick fix without having to mess with the song too much, and 3. how would i avoid this in the future, without having to duplicate the track and pan each 25 each way?
:S
thanks for reading,
andy

thanks, maybe if i new abit more about surround that would help, i actually managed to recreate what was happening by oing into the mixer and clickin sum to mono on the vocals tracks (what does "summed" means in this context?).
ive come to the conclusion that whoever plays the tracks in surround isnt going to hear the main vocal, but i am really baffled by this as, as im sure you guys now how useful the centre channel remover function thingy for removing lead vocals, which suggests to me that a lot of music has the lead vocal completely centered, yet ive never heard any other song in surround that has had the lead vocal completely removed (admittedly if you mute the music track the vocal is there very, VERY slightly, but the difference is astonishing, i wish i could demonstrate it.
does any1 have any examples of a song which is effected in a similar way? or have you guys noticed this with your work (also, i recorded an entire album with aud 1.5 with lots of centered lead vocals and never had this problem).
thanks for llistening to me blab on.
maybe il never get my head round it.
andy

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