When start firefox, error message appears (Java Script Application) "Cannot load xml rules - no root nod"e

Cannot load xml rules - no root node

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Similar Messages

  • When starting FireFox, a message is displayed "script error" message related to Chrome - FireFox will not start regardless of the answer I select - how can I get FireFox to display so I can turn off all plug-ins? Safe Mode does the same thing.

    This problem isn't on this system - but a system I support at our church.
    When FireFox is started the first display is the message "A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: chrome://tavgp/content/libs/include.js:1101". There are two option buttons - Continue and Stop Script. Selecting either button closes that window - BUT the FireFox window is never displayed.

    Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
    *Download the full Firefox installer and save the file to the desktop<br>https://www.mozilla.org/en-US/firefox/all/
    If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.
    *Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    *(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
    *(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
    *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    *http://kb.mozillazine.org/Uninstalling_Firefox
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    If you keep having problems then also create a new profile.
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    *http://kb.mozillazine.org/Profile_backup
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • Every time I start up Firefox, I receive the following warning/message. Java Script Application. Type Error: Components.classes(cid) is undefined. How do I correct this?

    Question
    Every time I start up Firefox, I receive the following warning/message. Java Script Application. Type Error: Components.classes(cid) is undefined. How do I correct this?

    Do you see a Last 7 days folder?
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  • While opening firefox or any page adialogue box appear " [java script application] An error occured throwing an exception" -what to do

    i am using vista sp1, recently while opening Firefox or any link within it a dialogue box appear " [java script application] An error occured throwing an exception" . however both cancelling or accepting opens the link or firefox but its nagging plz help
    == This happened ==
    Every time Firefox opened
    == few days ago

    The code is not working because you made a mistake somewhere, duh! So figure out what (hint: firefox javascript console, it's your friend) and fix it!
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  • Bought Lion online, downloaded, when finished an error message appeared and 3,7GB vanished... Anyone with a similar experience???

    Bought Lion online, downloaded, when finished an error message appeared and 3,7GB vanished... Anyone with a similar experience???

    All I know is that once it is installed it is erased, the Lion Installer is erased from the applications folder.
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    http://www.takecontrolbooks.com/lion-upgrading
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  • I am trying to remove the older version of iTunes but an error message appears saying that it cannot find the path to 'iTunes64.msi", and I tried the search option to find it on my computer but no such luck. Please help me

    I am trying to remove the older version of iTunes but an error message appears saying that it cannot find the path to 'iTunes64.msi", and I tried the search option to find it on my computer but no such luck. Please help me

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  • When opening Firefox I get a Java Scripts error message and Firefox will not always open

    When opening Firefox browser I get an error message from JavaScript Application: "TypeError:components{cid} is undefined. Sometimes the Firefox browser will not open; sometimes it does. Very annoying!!
    Richard

    This can be caused by an add-on that says it is compatible with Firefox 4 but isn't quite compatible. This thread has more information: [https://support.mozilla.com/en-US/questions/729606 Javascript pop errors stating: TypeError: Components.classes&#0091;cid&#0093; is undefined | Firefox Support Forum | Firefox Help].
    Does that help?

  • Error message in java script using IE6

    I get the following error message on a web page java script with Internet Explorer 6 "C:\WINNT\Desktop\Error Report.htm."
    The java script works fine with IE 5, but not with IE6. Any ideas why or how to fix?
    Thank you,
    Alicia

    There are three scripts, here they are:
    1. Scripts.js
    NS4 = (document.layers);
    IE4 = (document.all);
    ver4 = (NS4 || IE4);
    IE5 = (IE4 && navigator.appVersion.indexOf("5.")!=-1);
    isMac = (navigator.appVersion.indexOf("Mac") != -1);
    isMenu = (NS4 || (IE4 && !isMac) || (IE5 && isMac));
    function popUp(){return};
    function popDown(){return};
    if (!ver4) event = null;
    if (isMenu) {
    menuVersion = 3;
    menuWidth = 120;
    childOverlap = 5;
    childOffset = 0;
    perCentOver = null;
    secondsVisible = .2;
    fntCol = "#ffffff";
    fntSiz = "11";
    fntBold = false;
    fntItal = false;
    fntFam = "times new roman, times, serif";
    backCol = "#303886";
    overCol = "#91B3EE";
    overFnt = "#000000";
    borWid = 0;
    borCol = "#ffffff";
    borSty = "solid";
    itemPad = 5;
    imgSrc = "";
    imgSiz = 0;
    separator = 1;
    separatorCol = "#ffffff";
    isFrames = false; // <-- IMPORTANT for full window
    navFrLoc = "left"; // <-- display. see below
    keepHilite = true;
    clickStart = false;
    clickKill = false;
    function swapimg( imgid, newimg ) {
    imgid.src = newimg.src;
    if( document.images ) {
    about_on = new Image();
    about_on.src = "./images/about_on.jpg";
    about_off = new Image();
    about_off.src = "./images/about_off.jpg";
    practice_on = new Image();
    practice_on.src = "./images/practice_on.jpg";
    practice_off = new Image();
    practice_off.src = "./images/practice_off.jpg";
    lawyer_on = new Image();
    lawyer_on.src = "./images/lawyer_on.jpg";
    lawyer_off = new Image();
    lawyer_off.src = "./images/lawyer_off.jpg";
    career_on = new Image();
    career_on.src = "./images/career_on.jpg";
    career_off = new Image();
    career_off.src = "./images/career_off.jpg";
    resources_on = new Image();
    resources_on.src = "./images/resources_on.jpg";
    resources_off = new Image();
    resources_off.src = "./images/resources_off.jpg";
    contact_on = new Image();
    contact_on.src = "./images/contact_on.jpg";
    contact_off = new Image();
    contact_off.src = "./images/contact_off.jpg";
    2. hierArrays.js
    arMenu1 = new Array(
    130,
    199,247,
    "Overview","./about/overview.html",0,
    "Pro Bono Activities","./about/probono.html",0
    arMenu2 = new Array(
    190,
    199,287,
    "Commercial Finance","./practice/finance.html",0,
    "Corporate and Securities","./practice/corporate.html",0,
    "Insolvency","./practice/bankruptcy.html",0,
    "Land Use, Local Government and Environmental Law","./practice/land.html",0,
    "Litigation","./practice/litigation.html",0,
    "Real Estate","./practice/realestate.html",0,
    "Tax and Estate Planning","./practice/tax.html",0
    arMenu3 = new Array(
    120,
    199,327,
    "Partners","./lawyers/partners/index.html",0,
    "Associates","./lawyers/associates/index.html",0,
    "Of Counsel","./lawyers/counsel/index.html",0,
    "By Practice Area","./lawyers/practice.html",0,
    "Full Listing","./lawyers/full.html",0
    arMenu4 = new Array(
    135,
    199,447,
    "Contact Information","./contact/info.html",0,
    "Driving Directions","./contact/directions.html",0
    arMenu5 = new Array(
    180,
    199,365,
    "Summer Associate Program","./career/sumassoc.html",0
    3. hierMenus.js
    /*hierMenus.js
    * by Peter Belesis. v3.10.2 000720
    * Copyright (c) 2000 internet.com Corp. All Rights Reserved.
    * Originally published and documented at http://www.dhtmlab.com/
    * You may use this code on a public Web site only if this entire
    * copyright notice appears unchanged and you publicly display
    * on the Web page a link to http://www.dhtmlab.com/.
    * Contact [email protected] for all other uses.
    loader = (isFrames) ? (NS4) ? parent : parent.document.body : window;
    loader.onload = startIt;
    if(NS4){
         origWidth = loader.innerWidth;
         origHeight = loader.innerHeight;
         loader.onresize = reDo;
    isLoaded = false;
    NSresized = false;
    if (!window.menuVersion) {
         clickKill = keepHilite = clickStart = false;
    if (!window.imgHspace) imgHspace=0;
    isWin = (navigator.appVersion.indexOf("Win") != -1)
    mSecsVis = secondsVisible*1000;
    isRight = (window.navFrLoc && navFrLoc == "right");
    fullImgSize = (imgSiz+(imgHspace*2));
    if(!IE5) {
         imgSuf = (isRight) ? ">" : " ALIGN=RIGHT>";
         imgStr = "<IMG SRC='" + imgSrc + "' WIDTH=" + imgSiz + " HEIGHT=" + imgSiz +" VSPACE=2 HSPACE="+ imgHspace +" BORDER=0"+ imgSuf;
         if(IE4) imgStr = "<SPAN STYLE='height:100%;width:"+ (fullImgSize-(isRight?3:0)) +";float:"+ (isRight?"left":"right") +";overflow:hidden'>"+ imgStr +"</SPAN>";
    areCreated = false;
    menuLoc = null;
    function initVars() {
         if(areCreated) {
              for(i=1; i<topCount; i++) {
                   cur = eval("elMenu"+i);
                   clearTimeout(cur.hideTimer);
                   cur.hideTimer=null;
              clearTimeout(allTimer);
         topCount = 1;
         areCreated = false;
         beingCreated = false;
         isOverMenu = false;
         currentMenu = null;
         allTimer = null;
    initVars();
    function NSunloaded(){
         isLoaded = false;
    function NSloaded(e){
         if (e.target.name == mainFrName) {
              initVars();
              startIt();
    function IEunloaded() {
         initVars();
         isLoaded = false;
         setTimeout("keepTrack()",50)
    function keepTrack() {
         if (menuLoc.document.readyState == "complete") {
              initVars();
              startIt();
         else {
              setTimeout("keepTrack()",50);
    function startIt() {
         isLoaded = true;
         if (isFrames) {
              menuLoc = eval("parent.frames." + mainFrName);
              if (NS4) {
                   loader.captureEvents(Event.LOAD);
                   loader.onload = NSloaded;
                   menuLoc.onunload = NSunloaded;
              if (IE4) {
                   menuLoc.document.body.onunload = IEunloaded;
         else {
              menuLoc = window;
         menuLoc.nav = nav = window;
         if (clickKill) {
              if (NS4) menuLoc.document.captureEvents(Event.MOUSEDOWN);
              menuLoc.document.onmousedown = clicked;
         makeTop();
    function makeTop(){
         beingCreated = true;
         if(IE4) {
              topZ = 0;
              for (z=0;z<menuLoc.document.all.length;z++){
                   oldEl = menuLoc.document.all(z);
                   topZ = Math.max(oldEl.style.zIndex,topZ)
         while(eval("window.arMenu" + topCount)) {
              (NS4) ? makeMenuNS(false,topCount) : makeMenuIE(false,topCount);
              topCount++
         status = (topCount-1) + " Hierarchical Menu Trees Created"
         areCreated = true;
         beingCreated = false;
    // the following line was added by Rachel Gockley ([email protected]) on 27 July 2000
    status = "";
    function makeMenuNS(isChild,menuCount,parMenu,parItem) {
         tempArray = eval("arMenu" + menuCount);
         if (!isChild) {
              tempWidth = tempArray[0] ? tempArray[0] : menuWidth;
              menu = makeElement("elMenu" + menuCount,tempWidth,null,null);
         else {
              menu = makeElement("elMenu" + menuCount,null,parMenu,null);
         menu.array = tempArray;
         menu.setMenuTree = setMenuTree;
         menu.setMenuTree(isChild,parMenu);
         while (menu.itemCount < menu.maxItems) {
              menu.itemCount++;
              status = "Creating Hierarchical Menus: " + menuCount + " / " + menu.itemCount;
              prevItem = (menu.itemCount > 1) ? menu.item : null;
              itemName = "item" + menuCount + "_" + menu.itemCount;
              menu.item = makeElement(itemName,null,null,menu);
              menu.item.prevItem = prevItem;
              menu.item.setup = itemSetup;
              menu.item.setup(menu.itemCount,menu.array);
              if (menu.item.hasMore) {
                   makeMenuNS(true,menuCount + "_" + menu.itemCount,menu,menu.item);
                   menu = menu.parentMenu;
         menu.lastItem = menu.item;
         menu.setup(isChild,parMenu,parItem);
    function findTree(men){
         foundTree = false;
         for(i=11;i<men.array.length;i+=3){
              if(men.array) {
                   foundTree = true;
                   break;
         return foundTree;
    function setMenuTree(isChild,parMenu) {
         if (!isChild) {
              this.menuWidth = this.array[0] ? this.array[0] : menuWidth;
              this.menuLeft = this.array[1];
              this.menuTop = this.array[2];
              this.menuFontColor = this.array[3] ? this.array[3] : fntCol;
              this.menuFontOver = this.array[4] ? this.array[4] : overFnt;
              this.menuBGColor = this.array[5] ? this.array[5] : backCol;
              this.menuBGOver = this.array[6] ? this.array[6] : overCol;
              this.menuBorCol = this.array[7] ? this.array[7] : borCol;
              this.menuSeparatorCol = this.array[8] ? this.array[8] : separatorCol;
              this.treeParent = this;
              this.startChild = this;
              this.isTree = findTree(this);
         else {
              this.menuWidth = parMenu.menuWidth;
              this.menuLeft = parMenu.menuLeft;
              this.menuTop = parMenu.menuTop;
              this.menuFontColor = parMenu.menuFontColor;
              this.menuFontOver = parMenu.menuFontOver;
              this.menuBGColor = parMenu.menuBGColor;
              this.menuBGOver = parMenu.menuBGOver;
              this.menuBorCol = parMenu.menuBorCol;
              this.menuSeparatorCol = parMenu.menuSeparatorCol;
              this.treeParent = parMenu.treeParent;
              this.isTree = parMenu.isTree;
         this.maxItems = (isChild) ? this.array.length/3 : (this.array.length-9)/3;
         this.hasParent = isChild;
         this.setup = menuSetup;
         this.itemCount = 0;
    function makeMenuIE(isChild,menuCount,parMenu) {
         menu = makeElement("elMenu" + menuCount);
         menu.array = eval("arMenu" + menuCount);
         menu.setMenuTree = setMenuTree;
         menu.setMenuTree(isChild,parMenu);
         menu.itemStr = "";
         while (menu.itemCount < menu.maxItems) {
              menu.itemCount++;
              status = "Creating Hierarchical Menus: " + menuCount + " / " + menu.itemCount;
              itemName = "item" + menuCount + "_" + menu.itemCount;
              arrayPointer = (isChild) ? (menu.itemCount-1)*3 :((menu.itemCount-1)*3)+9;
              dispText = menu.array[arrayPointer];
              hasMore = menu.array[arrayPointer + 2];
              if(IE5) {
                   newSpan = menuLoc.document.createElement("SPAN");
                   with(newSpan) {
                        id = itemName;
                        with(style) {
                             width = (menu.menuWidth-(borWid*2));
                             fontSize = fntSiz + "pt";
                             fontWeight = (fntBold) ? "bold" : "normal";
                             fontStyle = (fntItal) ? "italic" : "normal";
                             fontFamily = fntFam;
                             padding = itemPad;
                             borderBottomWidth = separator + "px";
                             borderBottomStyle = "solid";
                        innerHTML = dispText;
                   newBreak = menuLoc.document.createElement("BR");
                   menu.appendChild(newSpan);
                   menu.appendChild(newBreak);
                   if(hasMore) {
    //3.10.2 added next 2 statements:
                        if (isRight) newSpan.style.paddingLeft = itemPad+fullImgSize;
                        else newSpan.style.paddingRight = itemPad+fullImgSize;
                        newImage = menuLoc.document.createElement("IMAGE");
                        with(newImage){
                             src = imgSrc;
                             with(style) {
                                  position = "absolute";
                                  width = imgSiz;
                                  height = imgSiz;
                                  left = (isRight) ? itemPad : (newSpan.style.pixelWidth - itemPad - imgSiz);
                                  top = newSpan.offsetTop + itemPad + (isMac ? 0 : 2);
                        newSpan.appendChild(newImage);
              else {
                   htmStr = (hasMore) ? imgStr + dispText : dispText;
                   menu.itemStr += "<SPAN ID=" + itemName + " STYLE=\"width:" + (menu.menuWidth-(borWid*2)) + "\">" + htmStr + "</SPAN><BR>";
              if (hasMore) {
                   makeMenuIE(true,menuCount + "_" + menu.itemCount,menu);
                   menu = menu.parentMenu;
         if(!IE5) menu.innerHTML = menu.itemStr;
         itemColl = menu.children.tags("SPAN");
         for (i=0; i<itemColl.length; i++) {
              it = itemColl(i);
              it.setup = itemSetup;
              it.setup(i+1,menu.array);
         menu.lastItem = itemColl(itemColl.length-1);
         menu.setup(isChild,parMenu);
    function makeElement(whichEl,whichWidth,whichParent,whichContainer) {
         if (NS4) {
              if (whichWidth) {
                   elWidth = whichWidth;
              else {
                   elWidth = (whichContainer) ? whichContainer.menuWidth : whichParent.menuWidth;
                   if (whichContainer) elWidth = elWidth-(borWid*2)-(itemPad*2);
              if (!whichContainer) whichContainer = menuLoc;
              eval(whichEl + "= new Layer(elWidth,whichContainer)");
         else {
              if (IE5) {
                   newDiv = menuLoc.document.createElement("DIV");
                   newDiv.style.position = "absolute";
                   newDiv.id = whichEl;
                   menuLoc.document.body.appendChild(newDiv);
              else {
                   elStr = "<DIV ID=" + whichEl + " STYLE='position:absolute'></DIV>";
                   menuLoc.document.body.insertAdjacentHTML("BeforeEnd",elStr);
              if (isFrames) eval(whichEl + "= menuLoc." + whichEl);
         return eval(whichEl);
    function itemSetup(whichItem,whichArray) {
         this.onmouseover = itemOver;
         this.onmouseout = itemOut;
         this.container = (NS4) ? this.parentLayer : this.parentElement;
         arrayPointer = (this.container.hasParent) ? (whichItem-1)*3 : ((whichItem-1)*3)+9;
         this.dispText = whichArray[arrayPointer];
         this.linkText = whichArray[arrayPointer + 1];
         this.hasMore = whichArray[arrayPointer + 2];
         if (IE4 && this.hasMore) {
              this.child = eval("elMenu" + this.id.substr(4));
              this.child.parentMenu = this.container;
              this.child.parentItem = this;
         if (this.linkText) {
              if (NS4) {
                   this.captureEvents(Event.MOUSEUP)
                   this.onmouseup = linkIt;
              else {
                   this.onclick = linkIt;
                   this.style.cursor = "hand";
         if (NS4) {
              htmStr = this.dispText;
              if (fntBold) htmStr = htmStr.bold();
              if (fntItal) htmStr = htmStr.italics();
              htmStr = "<FONT FACE='" + fntFam + "' POINT-SIZE=" + fntSiz + ">" + htmStr+ "</FONT>";
              this.htmStrOver = htmStr.fontcolor(this.container.menuFontOver);
              this.htmStr = htmStr.fontcolor(this.container.menuFontColor);
              if(this.hasMore) {
                   this.document.write(imgStr);
                   this.document.close();
              this.visibility = "inherit";
              this.bgColor = this.container.menuBGColor;
              if (whichItem == 1) {
                   this.top = borWid + itemPad;
              else {
                   this.top = this.prevItem.top + this.prevItem.clip.height + separator;
              this.left = borWid + itemPad;
              this.clip.top = this.clip.left = -itemPad;
              this.clip.right = this.container.menuWidth-(borWid*2)-itemPad;
              maxTxtWidth = this.container.menuWidth-(borWid*2)-(itemPad*2);
              if (this.container.isTree) maxTxtWidth-=(fullImgSize);
              this.txtLyrOff = new Layer(maxTxtWidth,this);
              if (isRight && this.container.isTree) this.txtLyrOff.left = fullImgSize;
              this.txtLyrOff.document.write(this.htmStr);
              this.txtLyrOff.document.close();
              this.txtLyrOff.visibility = "inherit";
              this.clip.bottom = this.txtLyrOff.document.height+itemPad;
              this.txtLyrOn = new Layer(maxTxtWidth,this);
              if (isRight && this.container.isTree) this.txtLyrOn.left = fullImgSize;
              this.txtLyrOn.document.write(this.htmStrOver);
              this.txtLyrOn.document.close();
              this.txtLyrOn.visibility = "hide";
              this.dummyLyr = new Layer(100,this);
              this.dummyLyr.left = this.dummyLyr.top = -itemPad;
              this.dummyLyr.clip.width = this.clip.width;
              this.dummyLyr.clip.height = this.clip.height;
              this.dummyLyr.visibility = "inherit";
         else {
              with (this.style) {
                   if(!IE5) {
                        fontSize = fntSiz + "pt";
                        fontWeight = (fntBold) ? "bold" : "normal";
                        fontStyle = (fntItal) ? "italic" : "normal";
                        fontFamily = fntFam;
                        padding = itemPad;
                        borderBottomWidth = separator + "px";
                        borderBottomStyle = "solid";
    //3.10.2 modified next statement to one following
    //               if (this.container.isTree && (IE5 || (!IE5 && !this.hasMore))) {
                   if (this.container.isTree && !this.hasMore) {
                        if (isRight) paddingLeft = itemPad+fullImgSize;
                        else paddingRight = itemPad+fullImgSize;
                   color = this.container.menuFontColor;
                   borderBottomColor = this.container.menuSeparatorCol;
                   backgroundColor = this.container.menuBGColor;
    function menuSetup(hasParent,openCont,openItem) {
         this.onmouseover = menuOver;
         this.onmouseout = menuOut;
         this.showIt = showIt;
         this.keepInWindow = keepInWindow;
         this.hideTree = hideTree
         this.hideParents = hideParents;
         this.hideChildren = hideChildren;
         this.hideTop = hideTop;
         this.hasChildVisible = false;
         this.isOn = false;
         this.hideTimer = null;
         this.childOverlap = (perCentOver != null) ? ((perCentOver/100) * this.menuWidth) : childOverlap;
         this.currentItem = null;
         this.hideSelf = hideSelf;
         if (hasParent) {
              this.hasParent = true;
              this.parentMenu = openCont;
              if (NS4) {
                   this.parentItem = openItem;
                   this.parentItem.child = this;
         else {
              this.hasParent = false;
         if (NS4) {
              this.bgColor = this.menuBorCol;
              this.fullHeight = this.lastItem.top + this.lastItem.clip.bottom + borWid;
              this.clip.right = this.menuWidth;
              this.clip.bottom = this.fullHeight;
         else {
              with (this.style) {
                   width = this.menuWidth;
                   borderWidth = borWid;
                   borderColor = this.menuBorCol;
                   borderStyle = borSty;
                   zIndex = topZ;
    //3.10.2 added next statement
                   overflow = "hidden";
              this.lastItem.style.border="";
              this.fullHeight = this.offsetHeight;
              if(isMac)this.style.pixelHeight = this.fullHeight;
              this.fullHeight = this.scrollHeight;
              this.showIt(false);
              this.onselectstart = cancelSelect;
              this.moveTo = moveTo;
              this.moveTo(0,0);
    function popUp(menuName,e){
         if (NS4 && NSresized) startIt();
         if (!isLoaded) return;
         linkEl = (NS4) ? e.target : event.srcElement;
         if (clickStart) linkEl.onclick = popMenu;
         if (!beingCreated && !areCreated) startIt();
         linkEl.menuName = menuName;
         if (!clickStart) popMenu(e);
    function popMenu(e){
         if (!isLoaded || !areCreated) return true;
         eType = (NS4) ? e.type : event.type;
         if (clickStart && eType != "click") return true;
         hideAll();
         linkEl = (NS4) ? e.target : event.srcElement;
         currentMenu = eval(linkEl.menuName);
         currentMenu.hasParent = false;
         currentMenu.treeParent.startChild = currentMenu;
         if (IE4) menuLocBod = menuLoc.document.body;
         if (!isFrames) {
              xPos = (currentMenu.menuLeft) ? currentMenu.menuLeft : (NS4) ? e.pageX : (event.clientX + menuLocBod.scrollLeft);
              yPos = (currentMenu.menuTop) ? currentMenu.menuTop : (NS4) ? e.pageY : (event.clientY + menuLocBod.scrollTop);
         else {
              switch (navFrLoc) {
                   case "left":
                        xPos = (currentMenu.menuLeft) ? currentMenu.menuLeft : (NS4) ? menuLoc.pageXOffset : menuLocBod.scrollLeft;
                        yPos = (currentMenu.menuTop) ? currentMenu.menuTop : (NS4) ? (e.pageY-pageYOffset)+menuLoc.pageYOffset : event.clientY + menuLocBod.scrollTop;
                        break;
                   case "top":
                        xPos = (currentMenu.menuLeft) ? currentMenu.menuLeft : (NS4) ? (e.pageX-pageXOffset)+menuLoc.pageXOffset : event.clientX + menuLocBod.scrollLeft;
                        yPos = (currentMenu.menuTop) ? currentMenu.menuTop : (NS4) ? menuLoc.pageYOffset : menuLocBod.scrollTop;
                        break;
                   case "bottom":
                        xPos = (currentMenu.menuLeft) ? currentMenu.menuLeft : (NS4) ? (e.pageX-pageXOffset)+menuLoc.pageXOffset : event.clientX + menuLocBod.scrollLeft;
                        yPos = (currentMenu.menuTop) ? currentMenu.menuTop : (NS4) ? menuLoc.pageYOffset+menuLoc.innerHeight : menuLocBod.scrollTop + menuLocBod.clientHeight;
                        break;
                   case "right":
                        xPos = (currentMenu.menuLeft) ? currentMenu.menuLeft : (NS4) ? menuLoc.pageXOffset+menuLoc.innerWidth : menuLocBod.scrollLeft+menuLocBod.clientWidth;
                        yPos = (currentMenu.menuTop) ? currentMenu.menuTop : (NS4) ? (e.pageY-pageYOffset)+menuLoc.pageYOffset : event.clientY + menuLocBod.scrollTop;
                        break;
         currentMenu.moveTo(xPos,yPos);
         currentMenu.keepInWindow()
         currentMenu.isOn = true;
         currentMenu.showIt(true);
         return false;
    function menuOver(e) {
         this.isOn = true;
         isOverMenu = true;
         currentMenu = this;
         if (this.hideTimer) clearTimeout(this.hideTimer);
    function menuOut() {
         if (IE4) {
              theEvent = menuLoc.event;
              if (theEvent.srcElement.contains(theEvent.toElement)) return;
         this.isOn = false;
         isOverMenu = false;
         menuLoc.status = "";
         if (!clickKill) allTimer = setTimeout("currentMenu.hideTree()",10);
    function itemOver(){
         if (keepHilite) {
              if (this.container.currentItem && this.container.currentItem != this) {
                   if (NS4) {
                        this.container.currentItem.bgColor = this.container.menuBGColor;
                        this.container.currentItem.txtLyrOff.visibility = "inherit";
                        this.container.currentItem.txtLyrOn.visibility = "hide";
                   else {
                        with (this.container.currentItem.style) {
                             backgroundColor = this.container.menuBGColor;
                             color = this.container.menuFontColor;
         if (IE4) {
              theEvent = menuLoc.event;
              if (theEvent.srcElement.tagName == "IMG") return;
              this.style.backgroundColor = this.container.menuBGOver;
              this.style.color = this.container.menuFontOver;
         else {
              this.bgColor = this.container.menuBGOver;
              this.txtLyrOff.visibility = "hide";
              this.txtLyrOn.visibility = "inherit";
         menuLoc.status = this.linkText;
         this.container.currentItem = this;
         if (this.container.hasChildVisible) {
              this.container.hideChildren(this);
         if (this.hasMore) {
              horOffset = (isRight) ? (this.container.childOverlap - this.container.menuWidth) : (this.container.menuWidth - this.container.childOverlap);
              if (NS4) {
                   this.childX = this.container.left + horOffset;
                   this.childY = (this.pageY+this.clip.top) + childOffset;
              else {
                   this.childX = this.container.style.pixelLeft + horOffset;
                   this.childY = this.offsetTop + this.container.style.pixelTop + childOffset + borWid;
              this.child.moveTo(this.childX,this.childY);
              this.child.keepInWindow();
              this.container.hasChildVisible = true;
              this.container.visibleChild = this.child;
              this.child.showIt(true);
    function itemOut() {
         if (IE4) {
              theEvent = menuLoc.event;
              if (theEvent.srcElement.contains(theEvent.toElement)
         || (theEvent.fromElement.tagName=="IMG" && theEvent.toElement.contains(theEvent.fromElement)))
              return;
              if (!keepHilite) {
                   this.style.backgroundColor = this.container.menuBGColor;
                   this.style.color = this.container.menuFontColor;
         else {
              if (!keepHilite) {
                   this.bgColor = this.container.menuBGColor;
                   this.txtLyrOff.visibility = "inherit";
                   this.txtLyrOn.visibility = "hide";
              if (!isOverMenu && !clickKill) {
                   allTimer = setTimeout("currentMenu.hideTree()",10);
    function moveTo(xPos,yPos) {
         this.style.pixelLeft = xPos;
         this.style.pixelTop = yPos;
    function showIt(on) {
         if (NS4) {
              this.visibility = (on) ? "show" : "hide";
              if (keepHilite && this.currentItem) {
                   this.currentItem.bgColor = this.menuBGColor;
                   this.currentItem.txtLyrOff.visibility = "inherit";
                   this.currentItem.txtLyrOn.visibility = "hide";
         else {
              this.style.visibility = (on) ? "visible" : "hidden";
              if (keepHilite && this.currentItem) {
                   with (this.currentItem.style) {
                        backgroundColor = this.menuBGColor;
                        color = this.menuFontColor;
         this.currentItem = null;
    function keepInWindow() {
         scrBars = 20;
         botScrBar = (isFrames && navFrLoc=="bottom") ? (borWid*2) : scrBars;
         rtScrBar = (isFrames && navFrLoc=="right") ? (borWid*2) : scrBars;
         if (NS4) {
              winRight = (menuLoc.pageXOffset + menuLoc.innerWidth) - rtScrBar;
              rightPos = this.left + this.menuWidth;
              if (rightPos > winRight) {
                   if (this.hasParent) {
                        parentLeft = this.parentMenu.left;
                        newLeft = ((parentLeft-this.menuWidth) + this.childOverlap);
                        this.left = newLeft;
                   else {
                        dif = rightPos - winRight;
                        this.left -= dif;
              winBot = (menuLoc.pageYOffset + menuLoc.innerHeight) - botScrBar ;
              botPos = this.top + this.fullHeight;
              if (botPos > winBot) {
                   dif = botPos - winBot;
                   this.top -= dif;
              winLeft = menuLoc.pageXOffset;
              leftPos = this.left;
              if (leftPos < winLeft) {
                   if (this.hasParent) {
                        parentLeft = this.parentMenu.left;
                        newLeft = ((parentLeft+this.menuWidth) - this.childOverlap);
                        this.left = newLeft;
                   else {
                        this.left = 5;
         else {
              winRight = (menuLoc.document.body.scrollLeft + menuLoc.document.body.clientWidth) - rtScrBar;
              rightPos = this.style.pixelLeft + this.menuWidth;
              if (rightPos > winRight) {
                   if (this.hasParent) {
                        parentLeft = this.parentMenu.style.pixelLeft;
                        newLeft = ((parentLeft - this.menuWidth) + this.childOverlap);
                        this.style.pixelLeft = newLeft;
                   else {
                        dif = rightPos - winRight;
                        this.style.pixelLeft -= dif;
              winBot = (menuLoc.document.body.scrollTop + menuLoc.document.body.clientHeight) - botScrBar;
              botPos = this.style.pixelTop + this.fullHeight;
              if (botPos > winBot) {
                   dif = botPos - winBot;
                   this.style.pixelTop -= dif;
              winLeft = menuLoc.document.body.scrollLeft;
              leftPos = this.style.pixelLeft;
              if (leftPos < winLeft) {
                   if (this.hasParent) {
                        parentLeft = this.parentMenu.style.pixelLeft;
                        newLeft = ((parentLeft+this.menuWidth) - this.childOverlap);
                        this.style.pixelLeft = newLeft;
                   else {
                        this.style.pixelLeft = 5;
    function linkIt() {
         if (this.linkText.indexOf("javascript:")!=-1) eval(this.linkText)
         else menuLoc.location.href = this.linkText;
    function popDown(menuName){
         if (!isLoaded || !areCreated) return;
         whichEl = eval(menuName);
         whichEl.isOn = false;
         if (!clickKill) whichEl.hideTop();
    function hideAll() {
         for(i=1; i<topCount; i++) {
              temp = eval("elMenu" + i + ".startChild");
              temp.isOn = false;
              if (temp.hasChildVisible) temp.hideChildren();
              temp.showIt(false);
    function hideTree() {
         allTimer = null;
         if (isOverMenu) return;
         if (this.hasChildVisible) {
              this.hideChildren();
         this.hideParents();
    function hideTop() {
         whichTop = this;
         (clickKill) ? whichTop.hideSelf() : (this.hideTimer = setTimeout("if(whichTop.hideSelf)whichTop.hideSelf()",mSecsVis));
    function hideSelf() {
         this.hideTimer = null;
         if (!this.isOn && !isOverMenu) {
              this.showIt(false);
    function hideParents() {
         tempMenu = this;
         while (tempMenu.hasParent) {
              tempMenu.showIt(false);
              tempMenu.parentMenu.isOn = false;
              tempMenu = tempMenu.parentMenu;
         tempMenu.hideTop();
    function hideChildren(item) {
         tempMenu = this.visibleChild;
         while (tempMenu.hasChildVisible) {
              tempMenu.visibleChild.showIt(false);
              tempMenu.hasChildVisible = false;
              tempMenu = tempMenu.visibleChild;
         if (!this.isOn || !item.hasMore || this.visibleChild != this.child) {
              this.visibleChild.showIt(false);
              this.hasChildVisible = false;
    function cancelSelect(){return false}
    function reDo(){
         if (loader.innerWidth==origWidth && loader.innerHeight==origHeight) return;
         initVars();
         NSresized=true;
         menuLoc.location.reload();
    function clicked() {
         if (!isOverMenu && currentMenu!=null && !currentMenu.isOn) {
              whichEl = currentMenu;
              whichEl.hideTree();
    window.onerror = handleErr;
    function handleErr(){
         arAccessErrors = ["permission","access"];
         mess = arguments[0].toLowerCase();
         found = false;
         for (i=0;i<arAccessErrors.length;i++) {
              errStr = arAccessErrors[i];
              if (mess.indexOf(errStr)!=-1) found = true;
         return found;
    //end

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    == User Agent ==
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    Uninstall Keynote; this must be done with an application remover tool to delete the installation properly. Appcleaner is known to work correctly for this purpose, it is free and can be downloaded from here: Appcleaner Download
    3
    empty the trash
    4
    shutdown the Mac and restart. After the start up chime, hold down the shift key until the apple logo appears
    let the Mac complete the start up procedure completely, it will take longer than usual as the hard drive is being repaired
    5
    Reinstall Keynote by logging into the Mac App Store using download / install

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