When starting iPad get one icon of iTunes and shows USB cable but IPad doesn't launch
My son tried to upgrade our iPad to iOS7 last night and this morning when attempting to turn device on all we get is an iTune icon and picture of USB cable and nothing works. Any ideas how to fix this
You are in Recovery Mode. Follow the instructions below to recover your iPad.
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.
Similar Messages
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Im traveling abroad and while I have refused the IOS7 upgrade my iPad is now lock. The display only reflecting iTunes and the USB cable images. Now I can not access my photos and or my email. Anyway I can reset without connecting to my computer?
penny175 wrote:
Anyway I can reset without connecting to my computer?
No. Not without access to a computer running iTunes. You do want to use your own computer so that you can restore from your backup and sync your own content back from iTunes. -
when i turn my iphone on it comes up as itunes and the usb cable and i have tried everything but its not working its just saying to restore my phone and i have tried but its not working
The device is in recovery mode. Connect it to a computer and restore it.
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My 3G S iPhone cannot open. When powered on it displays only iTune and a USB cable signs.
Please what is the renedy.
Regards.
IkeTry to connect in recovery mode, explained here: iOS: Unable to update or restore
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There's a logo that pops up on my ipod touch screen with the logo Itunes and the USB cord but is unable to connecct with iTunes...what should i do?
Resolve communication issues
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
Common errors: 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software", or say the "device isn't eligible for the requested build". -
My iPad wont switch on.Get Apple icon then itunes and cable icons appear
For approx a week,whilst viewing/surfing internet, ipad has switched itself back to Home Screen.,yesterday the Home screen froze so I decided to switch the ipad off and on. Unfortunately, it wouldnt switch back on, it loaded up to Apple icon, then after a few seconds, screen changed and itunes logo appeared and underneath was a picture of connector cable with an arrow pointing to itunes logo? have tried connecting the ipad by cable to laptop but other than ipad syncing with itunes, nothing is happening re ipad restarting.
Would appreciate any advice/help but have to say, Im a real technophobe!YOU ARE IN RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY. -
cannot restore phone since update. I tried to upload to itunes but itunes isnt picking it up. Phone is frozen with Itunes icon and the usb cord. I tried some suggestions posted but it is still not restoring does anyone know how this can be fixed???
ThanksHello reneywacky,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Connect your USB cable to your computer but not to the iPhone, iPad, or iPod touch until step 3.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button down, connect the USB cable to the iPhone, iPad, or iPod touch. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen. When this screen appears, you can release the Home button:
Note: If the image of a battery appears, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again. If you don't see the Connect to iTunes screen, try these steps 1 through 4 again.
iTunes should automatically open and display the following message:
"iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."Note: If iTunes not open after two minutes, please open iTunes yourself.
Use iTunes to restore the device.
Best of luck,
Mario -
The iPad locked up and I´m not able to get in. I have restarted the iPad but it does not help. I only get an Itunes
Icon and and connectcord-Icon on the screen. What can I do to get it working again?The Connect to iTunes screen appears when something went wrong on your iPad or the update requires connecting your device to your computer running iTunes. Start iTunes on your computer and connect your iPad. Usually you will be guided through the process of getting your iPad running again. If not come back here for assistance.
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When I turn on my ipad 2 I am getting the itunes symbol plus a usb cord. What does this mean?
http://support.apple.com/kb/HT1808
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I tired to update my software and my Iphone 4s has frozen please help???
Iam having the same problem this this my 4th iphone and have an ipad and Macbook pro iam thinking to change to samsung all i get is problems from my iphone now days
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hi, l authorized my computer using iTunes and it said successful, but when l start syncing my applications l get this error: "The iPhone "My name" could not be synced because this computer is no longer authorized for purchased items that are on this phone".
May you help
ThanksTry TS1389: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases.
tt2 -
when ipod starts up, shows usb cable to connect to itunes then asks for my lock password but cannot get into ipod to put in password. any ideas?
You may need to connect the iPod in Recovery Mode and then restore it via iTunes. See this article for instructions on getting your iPod into Recovery Mode.;
http://support.apple.com/kb/ht1808
B-rock -
I have Prem. Elements 12. I am trying to add audio media. I know where the audio files are located (using GET INFO while in iTunes), and when I try to add certain audio files, some are accepted and some are not. In one case, when I opened a particular folder, the song was not listed, even tho' the song is there when using Windows Explorer. This happens with mp3 and mp4 and just wav files. Some audio are accepted, most are not. I get that codec is not installed error message, too.
Perhaps it would be helpful for you to view the page source code of this page
http://www.alanwork.com/
As you can see, the submenu code links are immediately below the top level code, and are
wrapped in their own <UL> </UL> tag pairs.
Hope that helps -
When I tap the Share icon on iTunes for The 7 Habits of Highly Effective Teens, only 5 icons pop up and Gift is not one of them. So how do I gift this book?
It's not currently possible to gift ibooks - you could give the person a gift card and suggest that they buy that ibook with it
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Hi please help me i try to downgrade my iPad ios to 8.1.3 to 8.1.2 and an error occursd and can't open my iPad only the icon of iTunes and charger appeared please help
That means that it's gone into recovery mode - connect the iPad to your computer's iTunes and reset it back to factory defaults.
Downgrading the iOS version isn't supported by Apple.
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