When starting itunes, tries to download a SD version of a TV show I already

Hi everyone. I just got the free 1st Season Pilot for The Office from the itunes store, HD version. Whenever I start up itunes though, it adds the SD version to my purchases, and begins downloading it, even when I already have the HD version. Is there way to get itunes to cease and desist?
EDIT: And it tried to download it once more when I updated my apps.
Message was edited by: TGP1994

that sounds like it wouldn't work very nicely for people who only want to use their computer as a media center.
What about those people that only want to use their computer as a media center then later decide to get an iPod?
You can contact the -> iTunes store and ask them to remove it from your download from your queue.

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