When starting Thunderbird to retreive my emails it is very slow and eventually no emails show up. Help

Question

I use Thunderbird to retrieve my emails. When I click on the site at the bottom left hand corner it indicates how many emails are waiting to upload on my page. AVG AntiVirus scans the emails. It starts out very slow and the green bar comes across the bottom right hand corner very slowly. I may get one or two emails but then it just stops and the rest of the emails don't upload on my site. My husband has the same issue as he uses Thunderbird also. Any help will be greatly appreciated. Thank you.

Answer 1

H Sean,
Welcome to Apple discussion: )
What if anything have you tried or have done to trouble shoot the problem.
Look in your Console, found in the Applications/ Utilities folder for any
clue, check the console.logs & system.logs, for any clues & paste them in a reply post. Look for items that access the net.
Do you do any internet clutter cleaning, using a tool, such as OnyX make sure to get the correct version for 10.3.9 if you do download it.
See Neils User's tip article , on Clearing caches with OnyX
Do you do any Regular Maintenance/General Troubleshooting ?
Go to Home~/Library/Caches/Safari cache folder, and Get info on the size of the Safari cache folder, if it is larger then 5 MB's I would trash the entire Safari cache folder.
~/Library/Safari folder/Icons folder, what is the size of that folder, if more say 2-3MBS, that could slow things down. These are the icons beside every
bookmark & URL , when you trash this folder the Icons will all become default
blue bubbles, the icons will recreate, unless you set the "You -can" Read & Write to Read only, in the "Ownership & Permissions" portion of the "Get info" window. Same is true for the Safari cache folder.
System Preferences-> Accounts-> Start up items, the more items there the more CPU usage the more spinning you may experience, which items do
you have there?
Which version of iTunes are you running, & have you removed the extra files?
Do you have and problems running Disk permissions repair?
Please post back.
Eme'~[)