When submittng my purchasing information it tells me to call iTunes support, but I keep getting led in circles and I just want to purchase an album for my ipod already. If you could help I would totally love it!
I have just made my appleid this morning and I was all excited to start purchasing itunes and it's like "to complete this you must call iTunes support" and i'm like okay, so I've called various numbers and I finally got hold of a human and she told me she couldn't help. Please someone!~ i'm just really mad and I just want to purchase and it's not letting me.
Welcome to the Apple Community.
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support
Similar Messages
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When I go in to SYSTEM PREFERENCE and click on DESKTOP/SCREENSAVERS it says pictures loading but then I get that coloured circle and nothing else - I then have to force quit
Hi Mende 1
I have just tried what you suggested and it came up with - folder can't be found? -
I need to purchase a power cord for my intel based 27" iMac. I have had it for almost 2 years, I don't have apple care and I don't want to take it in to the genius bar. I know it's the power cord and I just want to purchase one.
iMacs take generic power cords. If it fits into the back of the iMac and an electrical socket, it'll work.
Good luck.
Dr. C. -
i tried to burn a cd and it said "disc burner or software" where it would usually say the progress of the disc burn. ive tried to contact apple support but they cant help
Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here. -
I am trying to purchase gems in the game Dragonvale. When I complete the purchase there is an error that I can notco Pete the in app purchase. I need to contact iTunes support or try later. Any ideas?
It means exactly what it says.
You can either try again later to see if it works or you can contact itunes support. -
I am trying to restore factory setting on my old iphone 4 so i can send it back to my wireless company for the trade in program. I keep getting error message from apple 3014. I have tried all troubleshooting tips and still get the error message. Does anyone have any tips? Thank you
I've tried a lot of the stuff mentioned at that link and elsewhere, modifying host files etc. trying to downgrade my iPhone 4 back to 5.1.1 no luck , apple has locked up 5.1.1 for my phone and iPad . one post said I'm "stuck with iOS 6" darn I should have been more careful. I have the 5.1.1 Ispw on my MacBook its a permissions thing I don't understand. I'll post when I find a way around it and I will . iOS 6 took away most of my AirPlay functionality . to hek with iPhone 5 I'm starting to look at android. big bummer apple
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this is the first time this has happened, i have tried to clear the history etc but it won't allow me to do this either
Connect the iOS device to your computer and try to make a backup. Yo shld be able to make a backup if you previously syncing to this computer.
iOS: How to back up
Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
I've downloaded the latest iTunes, set the DNS to 8.8.4.4, set the search domain to google.com, reset my Apple ID and password, restarted iPhone 4, closed out of the iTunes Store App, reset the router, reset the internet connection etc. etc. with no luck still. Everything else on the iPhone and internet connection is 100% functional with the exception of me being able to connect to the iTunes Store to download an app. Why? How do I fix it? Thank you for any and all responses.
Ok..
Installing the Mac OS X 10.6.8 Update Combo may help this.
Restart your Mac after installing the combo then try downloading Lion.
It's ok to install the combo even though you are already running v10.6.8
BEFORE you do this make sure your Mac meets Lion's requirements:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OSX v10.6.6 or later (V10.6.8 recommended)
7GB of available spare
From here > Apple - OS X Lion - Technical specifications
Read this article before upgrading to Lion > Lion upgrade questions: Apple Support Communities
And here > What applications are not compatible with Mac OS X 10.7 "Lion"? What upgrade or substitute options are available for common incompatible applications? @ EveryMac.com -
hope someone can help me out...ok this game that im trying to play is telling me to get adobe 9 and click on the link it shows and when i did it took me directly to the new version adobe 10...i went ahead and downloaded it but still get the same notice so what on earth am i suppose to do and doing wrong? can someone please help me?
Well now that's real helpful. No wonder you guys are afraid of the point
system. LOL
age, either reply to this email (recommended) or visit the message page: http://forums.adobe.com/message/2011847#2011847
end
Best Regards,
Steve -
I have an IPOD Classic with purchased music and I want to sync it with a different PC but I get the message your device is synced with another PC. How do I resolve this issue? I don't have the previous PC.
I want to sync it with a different PC
On that PC, launch iTunes. From the menu bar top of your screen click Store / Authorize This Computer. -
Everytime I try to download Reader 9.1 it only downloads to 76% and then won't continue. I've unistalled all acrobat stuff on the computer. I get no error messages, it just stalls and won't continue. This happens every time and I've tried probably 20 times. Thanks
What browser are you using? Some browsers like AOL's prevent large file downloads.
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Why does my ipod tell me to contact itunes support
So i recently changed my apple id. And i redeemed some gift cards but everytime i try to purchase something it tells me to contact itunes support to complete a transactiong. How do i fix this? :(
Apple - Support - iTunes - Contact Us
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I have a problem to open my Number Program. this message appear when i try to open"The last time you opened Numbers, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again" then I tried to open it but nothing happened.... I would be thankful if you could help me..
Process: Numbers [1021]
Path: /Applications/Numbers.app/Contents/MacOS/Numbers
Identifier: com.apple.iWork.Numbers
Version: 3.0 (1470)
Date/Time: 2014-06-27 16:13:23.405 +0100
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 243D9264-54B7-E9AE-2F83-D11098965D14I have a problem to open my Number Program. this message appear when i try to open"The last time you opened Numbers, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again" then I tried to open it but nothing happened.... I would be thankful if you could help me..
Process: Numbers [1021]
Path: /Applications/Numbers.app/Contents/MacOS/Numbers
Identifier: com.apple.iWork.Numbers
Version: 3.0 (1470)
Date/Time: 2014-06-27 16:13:23.405 +0100
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 243D9264-54B7-E9AE-2F83-D11098965D14 -
I just want to know if you could help me regarding my issue purchase Adobe Photoshop at Aps store unable to proceed the order due to forgot the answer for the 2 questions.
I dont know how to check my particulars during filling up my registration in apple store support.
Hope u could give us advice. Thanks...
CandidoSG
<Edited by Host>Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.
http://support.apple.com/kb/HT5699 -
If you could help me, that would be very much appreciated. Thank-you.
Read here:
http://aaltonen.co/2011/01/03/change-the-location-of-your-iphone-backup/
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