When synching new touch get internal device error

i bought a new touch for my son but when i try to synch it says "internal device error" so obviously we can't get playlists onto it; any ideas?

I gave up. New Hard Drive, new install Windows, New USB Port, Waited until iTunes install and Sync was 100% before re-installing McAfee. Not sure what made it all work this time since I had tried each individual thing before, but it works now.(Oh, This time I installed everything including the library and music and movies all on drive C:. Previously the music and movies were on D:

Similar Messages

Trying to sync iPhone to pc but keeps getting internal device error on screen, also showing only 4gb size instead of 32gb. Uninstalled iTunes from pc and reloaded. Powered back up and all songs and info still in place. Anyone had this problem before?

Trying to sync iPhone to pc but keeps getting internal device error on screen, also showing only 4gb size instead of 32gb. Uninstalled iTunes from pc and reloaded. Powered back up and all songs and info still in place. Anyone had this problem before?

Doublechecking something Emcee. I see you've got Windows 7 x64, so I'm assuming you've got at least 4 GB of RAM. Do you also have an NVIDIA USB EHCI chipset on that PC? If so, see the following Microsoft document:
[You encounter problems when you move data over USB from a Windows 7 or Windows Server 2008 R2-based computer that has an NVIDIA USB EHCI chipset and at least 4GB of RAM|http://support.microsoft.com/kb/976972]

8g touch updated 4.2.1, problems synching apps and music. gives multiple errors; device times out, internal device errors, network times out, duplicate file, too many files open. itunes diagnostics ok. what to do?

have an 8g ipod touch which has had problems trying to play games and downloading update 4.2.1. went to the apple store who kindly downloaded the software update but now can't synch and generates multiple error messages; device times out, internal device error, network times out, duplicate file and too many files open etc etc. have latest i tunes download and diagnostic test ok. what can i do?

Does the ext directory have the php_oci8.dll? In the original steps the PHP dir is renamed. In the given php.in the extension_dir looks like it has been updated correctly. Since PHP distributes php_oci8.dll by default I reckon there would be a very good chance that the problem was somewhere else. Since this is an old thread I don't think we'll get much value from speculation.
-- cj

I get an internal device error when trying to sync my iphone 4

Every time I connect I either get a message from iTunes that it doesn't recognize the phone or it tries to sync it and can't ending with an internal device error message.

I had the same problem. I got it working a few hours after setting up the account. Go to the firefox button and click sync now. This solved the "Failed Server Lookup" issue for me.

Ipod touch 5th gen internal device error

Hi
I purchased an ipod touch 5th gen today and have had no luck getting my music onto it from itunes. Everytime I attempt to sync it either reads "internal device error" or "could not sync with this ipod as it was unable to be read from". I have tried restoring it twice with no luck. Help!

What happens when you try to restore?
Have yu tried another cable
Try on another computer to help determine if you have a computer or iPod problem
Last, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Search Problem with SharePoint 2010: Get Internal server error when doing search

Hi,
Am getting Internal server error, corelation id.. when I use the search functionality in SP2010.
I've installed Sharepoint 2010 trial version on windows server 2008 r2 and the database server used is a SQL server 2008 R2.
I got the following messages with ULs viewer for the relative Corelation ID:
Process
Product
Category
Level
Message
w3wp.exe (0x1808)
SharePoint Foundation
Monitoring
High
Leaving Monitored Scope (Search Statistics). Execution Time=404.4175
w3wp.exe (0x1808)
SharePoint Server
General
Medium
Constructed a new async cache named Location Configuration Cache
w3wp.exe (0x1808)
SharePoint Server Search
Administration
High
'SharePoint_SearchApplicationProxy', location cache:
Refreshing location cache
w3wp.exe (0x1808)
SharePoint Server Search
Administration
High
SharePoint_SearchApplicationProxy', location cache: Exception while fetching
location configuration data. StackTrace: Microsoft.SharePoint.SPEndpointAddress
NotFoundException: There are no addresses available for this application.
at Microsoft.SharePoint.SPRoundRobinServiceLoadBalancer.BeginOperation()
at Microsoft.Office.Server.Search.Administration.SearchServiceApplicationProxy.
GetLocationConfigurations(Int64& lastUpdate, Boolean& useCrawlProxy)
at
Microsoft.Office.Server.Search.Administration.LocationConfigurationCollection.
PopulateCollection()
at Microsoft.Office.Server.Search.Administration.
LocationConfigurationCollection.Init()
at Microsoft.Office.Server.Search.
Administration.LocationConfigurationCollection..ctor(SearchServiceApplicationProxy
searchAdmin)
at Microsoft.Office.Server.Search.Administration.LocationCache.
FetchLocationConfigurationData()
w3wp.exe (0x1808)
SharePoint Server Search
Query
Unexpected
CoreResultsWebPart::OnInit: Exception initializing: System.NullReferenceException:
Object reference not set to an instance of an object.
at Microsoft.Office.Server.
Search.WebControls.CoreResultsWebPart.SetPropertiesOnQueryReader()
at
Microsoft.Office.Server.Search.WebControls.CoreResultsWebPart.OnInit(EventArgs e)
w3wp.exe (0x1808)
SharePoint Server Search
Query
Exception
Internal server error exception: System.NullReferenceException: Object reference
not set to an instance of an object.
at Microsoft.Office.Server.Search.WebControls
.CoreResultsWebPart.SetPropertiesOnQueryReader()
at Microsoft.Office.Server.
Search.WebControls.CoreResultsWebPart.OnInit(EventArgs e) System.
NullReferenceException: Object reference not set to an instance of an object.
at Microsoft.Office.Server.Search.WebControls.CoreResultsWebPart.
SetPropertiesOnQueryReader()
at Microsoft.Office.Server.Search.WebControls.
CoreResultsWebPart.OnInit(EventArgs e)
w3wp.exe (0x1808)
SharePoint Server
Unified Logging Service
Monitorable
Watson bucket parameters: SharePoint Server 2010, ULSException14, 06175311
"sharepoint server search", 0e00129b "14.0.4763.0", 17853a8f "microsoft.
office.server.search", 0e00129a "14.0.4762.0", 4bad937d "sat mar 27 09:11:25
2010", 0000320d "0000320d", 0000002d "0000002d", 4a6d3421 "nullreferenceexception"
, 67316a39 "g1j9"
w3wp.exe (0x1808)
SharePoint Foundation
Monitoring
High
Leaving Monitored Scope (Search Action Links OnInit). Execution Time=395.3955
w3wp.exe (0x1808)
SharePoint Foundation
Monitoring
High
Leaving Monitored Scope (Add WebPart with error#4). Execution Time=527.8118
w3wp.exe (0x1808)
SharePoint Foundation
Monitoring
High
Leaving Monitored Scope (Add WebParts). Execution Time=3601.2636
w3wp.exe (0x1808)
Web Content Management
Publishing
Medium
Caught a thread abort exception in TemplateRedirectionPage.ProcessRequest,
the exception may be expected. stack trace=
at System.Web.UI.Page.
ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean
includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at
System.Web.UI.Page.ProcessRequest(HttpContext context)
at ASP.SEARCHRESULTS_ASP
X__1518441470.ProcessRequest(HttpContext context)
at Microsoft.SharePoint.
Publishing.TemplateRedirectionPage.ProcessRequest(HttpContext context)
w3wp.exe (0x1808)
SharePoint Foundation
Monitoring
Medium
Leaving Monitored Scope (Request (GET:http://nestestsp:25943/Pages/results.aspx
?k=home%20nesintranet)). Execution Time=3811.6724
Can anybody help me find a solution for this issue.
Thanks

After making sure that all services are up and running, I had to deactive and activate the "SharePoint Server Site Search" web site collection feature. Then the search started working for the time being.
However, it throws the error again after 8 to 9 hours. This has been happening for last couple of weeks. I also came to know from my windows server team that they moved the AD from one place to another. Since then I am having this issue.
The log file has the following error:
CoreResultsWebPart::OnInit: Exception initializing: System.NullReferenceException: Object reference not set to an instance of an object.     at Microsoft.Office.Server.Search.WebControls.CoreResultsWebPart.SetPropertiesOnQueryReader()
at Microsoft.Office.Server.Search.WebControls.CoreResultsWebPart.OnInit(EventArgs e)
Internal server error exception: System.NullReferenceException: Object reference not set to an instance of an object.     at Microsoft.Office.Server.Search.WebControls.CoreResultsWebPart.SetPropertiesOnQueryReader()
at Microsoft.Office.Server.Search.WebControls.CoreResultsWebPart.OnInit(EventArgs e) System.NullReferenceException: Object reference not set to an instance of an object.     at Microsoft.Office.Server.Search.WebControls.CoreResultsWebPart.SetPropertiesOnQueryReader()
at Microsoft.Office.Server.Search.WebControls.CoreResultsWebPart.OnInit(EventArgs e)
Harish Vajja

Get Internal Server Error when run the site

the url of my site is :
http://webdb.us.colorcon.com:7777/pls/portal30
everything ran fine till yesterday. but i also created 2 new sites as follows :-
http://webdb.us.colorcon.com:7777/pls/prtltest http://webdb.us.colorcon.com:7777/pls/prtltran
the prtltest is a test site and
the prtltran is a training site
but when i log in to my original site today, i get Internal Server Error. i did the troubleshooting and the following URL failed :-
http://webdb.us.colorcon.com:7777/servlet/IsItWorking
the troubleshooting guide on OTN says the following maybe the cause :-
The Apache JServ is not working correctly. Most "internal server errors" are related to Apache Jservs failure to start.(usually due to a port conflict).
Please look at the following log files for details: Apache Listener log files in IAS_HOME/Apache/Apache/logs, and the
Apache JServ log files in IAS_HOME/Apache/Jserv/logs.
is it because the newsites share the same port number 7777 as the existing ones ?
i looked at the log files and all it says is, some files not found.
is there anything else i seem to be missing ?
any help wouldbe appreciated.
thanx
null

Are you using multiple listeners or just one? If you have multiple listeners, then you need to update the jserv.properties file for each with a distinct port. The default is 8007.
If you are using one listener (which you can do) then the apache/jserv configuration is is wrong. What are the files that it says are missing?

Hi, when I go to "select files to send" and click on "sent files" I get: "Internal Server Error (500) Your request could not be completed due to an internal server error". I tried rebooting and that didn't work. Any help would be appreciated. Thanks.

Hi, when I go to "select files to send" and click on "sent files" I get: "Internal Server Error (500) Your request could not be completed due to an internal server error". This never happened b4. I tried rebooting and that didn't work. Any help would be appreciated. Thanks.

Hi ,
Thank you for your question.
This error was caused by the incorrect site binding, I will give a reference of my test Lab. We add two A records in DNS which the FQDN of CAS and Mailbox could resolve IP address.;
Default Web Site:
Exchange Back End:
Then IIS must be restarted.
If there are any questions regarding this issue, please be free to let me know.
Best Regard,
Jim

Ipod touch gen 2 will not sync - internal device error

I am unable to sync my ipod touch gen 2. It keeps on coming up with multiple errors including:
Device is not responding
Internal device error
Unknown error 0xE800400C
I have tried restoring numerous times.
Please help

Try this article:
http://support.apple.com/kb/TS3221

I have an older Macbook with OS/X. Tried to download iTunes 10 a few times now, but when installing I always get the same error message: Run Preinstall Script for Apple Mobile Device Support. What can I do to finalise the installation?

I have an older Macbook with OS/X. Tried to download iTunes 10 a few times now, but when installing I always get the same error message: Run Preinstall Script for Apple Mobile Device Support. What can I do to finalise the installation?

Thanks. Short of the sort of "generic" suggestions of restaring your system, if you haven't, and repairing disk permissions and verifying the disk, I don't have any advice right now. I'll do some research and see if I can come across anything. Meanwhile, someone else may have an idea.
Regards.

When logged into forms webpage getting Internal server error

hi all,
recently we have configured reverse proxy setup to access portal from internet and now after logging into forms i am getting Internal server error where portal is the virtual host name https://portal.localdomain.com/forms/frmservlet?config=sso_form. the error which i am getting is
(the server encountered internal error or misconfiguration and was unable to complete your request. error may be available in server log
oracle application server 10g/10.1.0.2. oracle http-server server at portal.localdomain.com port 443)
following are the errors
Apache/Apache/logs
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1000): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0040: Request: header_name[0]: Accept, header_value[0]: */*.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1000): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0040: Request: header_name[1]: Accept-Encoding, header_value[1]: gzip, x-gzip, compress, x-compress.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1000): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0040: Request: header_name[2]: Accept-Language, header_value[2]: en-us.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1000): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0040: Request: header_name[3]: Connection, header_value[3]: Keep-Alive, TE.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1000): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0040: Request: header_name[4]: Host, header_value[4]: rlap1s2k.poloralphlauren.com:7788.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1000): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0040: Request: header_name[5]: TE, header_value[5]: trailers, deflate, gzip, compress.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1000): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0040: Request: header_name[6]: User-Agent, header_value[6]: Mozilla/4.0 (compatible; MSIE 6.0; Windows).
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1000): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0040: Request: header_name[7]: Oracle-ECID, header_value[7]: 1224810459:10.98.35.34:897262:0:75,0.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1053): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0044: Request: query string: type=System.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1078): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0045: Request: jvm_route: e3iQch8KbN4Re34SahuQaNaNaO1ynknvrkLOlQzNp65In0.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1240): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0050: Request: env_name[0]: OC4J_UNPARSED_URI, env_value[0]: /webapp/servlet/EMDServlet.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1253): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0109: Request: ajp13 command: FF.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1270): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0098: Have successfully sent out all the ajp13 headers to the web container.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1859): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0063: Response status line: 200 OK.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1862): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0064: Response number of headers: 5.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1898): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0067: Response header_name[0]: Date, header_value[0]: Date: Fri, 24 Oct 2008 01:07:39 GMT.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1898): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0067: Response header_name[1]: Content-Type, header_value[1]: text/html.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1898): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0067: Response header_name[2]: Content-Length, header_value[2]: 14.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1898): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0067: Response header_name[3]: Set-Cookie, header_value[3]: JSESSIONID=0a62232230d76881608e0f264a5db01fd8741646fd2b.e3iQch8KbN4Re34SahuQaNaNaO1ynknvrkLOlQzNp65In0; path=/webapp; secure.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(1898): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0067: Response header_name[4]: Cache-Control, header_value[4]: private.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(752): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0034: After handling ajp13 response message, got a returned value: 0.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(752): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0034: After handling ajp13 response message, got a returned value: 0.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ajp13_worker.c(752): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0034: After handling ajp13 response message, got a returned value: 5.
[Thu Oct 23 21:07:39 2008] [debug] oc4j_ac_worker.c(391): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0122: Serviced request with network worker: home_15.
[Thu Oct 23 21:07:39 2008] [debug] mod_oc4j.c(786): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0014: Serviced the request by worker: home.
[Thu Oct 23 21:07:39 2008] [debug] mod_oc4j.c(807): [client 10.98.35.34] [ecid: 1224810459:10.98.35.34:897262:0:75,0] MOD_OC4J_0374: Response was started, returning OK.
[Thu Oct 23 21:07:44 2008] [debug] mod_osso.c(3998): [client 127.0.0.1] [ecid: 10.98.35.34:66740:1224810464214:1483,2] \n[OSSO] ===== REQUEST =====\n[OSSO] GET /dms0/Spy?format=tbml&operation=get&value=false&units=true&description=true&version=9.0.4 HTTP/1.1\n
[Thu Oct 23 21:07:44 2008] [debug] mod_osso.c(367): [client 127.0.0.1] [ecid: 10.98.35.34:66740:1224810464214:1483,2] \n[OSSO] D26: process_idle_time()\n
[Thu Oct 23 21:07:44 2008] [debug] mod_osso.c(808): [client 127.0.0.1] [ecid: 10.98.35.34:66740:1224810464214:1483,2] \n[OSSO] D03: update_request()\n
[Thu Oct 23 21:07:44 2008] [error] [client 127.0.0.1] [ecid: 10.98.35.34:66740:1224810464214:1483,2] File does not exist: /u01/oracle/midtier/Apache/Apache/htdocs/dms0/Spy
J2EE/OC4J_BI_Forms/application-deployments/formsapp/OC4J_BI_Form~island-1/application.log
08/10/23 19:42:31 formsweb: Started
08/10/23 20:27:33 formsweb: Stopped
08/10/23 20:27:33 Stopped (Shutdown executed by jazn.com/admin from 127.0.0.1 (localhost))
08/10/23 20:27:39 Started
08/10/23 20:27:44 formsweb: jsp: init
08/10/23 20:27:44 formsweb: frmservlet: init
08/10/23 20:27:44 formsweb: FormsServlet init():
configFileName: /apps/oracle/Prd/midtier/Prd_midtier/forms/server/formsweb.cfg
testMode: false
08/10/23 20:27:44 formsweb: Started
server.log
08/10/23 23:44:13 Published an event: C_101.98.3.35.2164a99a.11c5210156f.-8000#usncpas2k.localhost.localdomain.com#181863334#D#OC4J_BI_Forms#default_island&localhost.localdomain.com&HTTP:localhost.localdomain.com#12504&RMI:localhost.localdomain.com#12404&JMS:localhost.localdomain.com#12605
default-web-access.log
[23/Oct/2008:23:50:00 -0500] "GET /reports/rwservlet/pingserver HTTP/1.1" 200 3

Hi Matt,
Thanks for you answer.
Yes, I agree error log is not that helpful.
There are no errors or any log for that matter in IDM Console side, so I am guessing that error is occurring entirely in Java side.
I am trying to reset password for ABAP and IDM UI.
Backend is IDM UME.
Thanks
Aditi

HT201210 internal device error

I keep getting errors when trying to update my ipod touch- internal device error occurred. How can this be resolved?

Try placing the iPof in Recovery Mode and restoring.
Next try DFU mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Try with another cable and another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Ipod cannot be synced internal device error

This has been very aggravating for me for a while now. I've been trying to sync music on my ipod touch, but I keep getting a message that says "ipod cannot be synced internal device error". I tried to restore my touch and I even downloaded the latest updates ..but no use. Every time i try to sync.. I get the same message..I'm starting to give up hope. I've searched everywhere and can't find a solution. My ipod touch syncs on my desktop.. but not on my laptop(contains all my music). If I can get a solution, it would be much appreciated. Thanks.

Welcome to the discussions,
did you check your security software settings? http://support.apple.com/kb/TS3125
Did you restore "as new ipod" without using the backup to restore afterwards?

HT1923 Ipad/Iphone - unknown error/internal device error

Hey all
I am having troubles with my new Ipad and Iphone. Both are new items purchased recently and i have been able to download podcasts, apps and music but now everytime i sync my items, it says 'iphone/ipad cannot be synced - an internal device error has occured', sometimes it doesnt read the devices and other times it says 'cannot connect. An unknown error occured'. Could this be a virus - i have suggested everything on the support page.

iPhone and iPod touch: Unknown error containing '0xE' when connecting
http://support.apple.com/kb/TS3221
"....Sometimes outdated drivers on a Windows computer can cause this issue. Check with the manufacturer of your computer, or your computer's motherboard, for any available USB chipset driver updates. Learn more about updating drivers for Windows."

HT203128 Iphone 5s internal device error, cannot sync

I have an internal device error on iTunes 12 related to my iPhone 5s IOS 8.3. Is this a backup/restore action to get rid of the error?

Hello Michael,
I'm sorry to hear you are having these issues with your new iPhone. If you are having issues transferring your data from your old iPhone to your new iPhone, you may want to double-check the process and steps outlined in the following article:
Transfer content from an iPhone, iPad, or iPod touch to a new device - Apple Support
Sincerely,
- Brenden

When synching new touch get internal device error

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