When syncing a video on my iPad, I have en empty file that I can't read

Hello,
When I try to sync a video on my iPad, I can't read the video. Syncing is processing, then when I go in the video section of my iPad I have a 0MB file that is not working.
How can I fix this problem ?
(I'm using a MP4 format file though and iTunes 11.0.4.4 on a HP Pavilion PC)
(French speaking person, so if you want to answer in French, there's no problem)

Gammamum wrote:
I've read & done majority suggestions posted for this problem with NO AVAIL   Can someone PLEASE HELP?
Since nobody here can possibly know what is included in "majority suggestions posted for this problem" then your next step would be a trip to an Apple Store and ask for their help.

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