When syncing I'm asked to authorize. I try to authorize and it says I'm already authorized!

I'm trying to sync some of my iTunes music with my new iPhone5. I keep getting a message on my iMac that I have to authorize. When I try to authorize it says I'm already authorized. Catch 22?

There's a few different possibilities. The following documents might be worth checking through:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
iTunes: Missing folder or incorrect permissions may prevent authorization

Similar Messages

  • Song won't play because is is not authorized on this computer, but then try to authorize it and it says it's already authorized

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    That suggests the track is damaged.
    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
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  • I go to sync my phone and it says,"The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone". When I go to authorize it says it's already authorized.

    Getting frustarted with itunes. I had to recently do a hard reboot ny iphone and attempted to sync my phone to get m apps back. When I go to sync my phone and it says,"The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone". When I go to authorize it says it's already authorized. Help!!!!

    I first called apple and they patched me to a technician who ran a test and determined that I had a virus. He gave me some price quotes and who to call. After my conversation with him, which I knew was BS btw, I immediatley called Geek Squad with whom my computer has a warranty through after they installed virus software on my new laptop (4 months old). I had a VERY long online session where they ran several virus test and found nothing. Although I was VERY happy that my computer didn't have a virus, I still had the problem of my itunes not working. After several hours, he made sure that all of my apps were down loaded, and then restored my iphone to factory settings, and sync my device. It worked perfectly and all and I mean ALL 240 apps were downloaded back onto my iphone along with my music and all of my tones. When asked why my itunes was acting in that manner the answer that I got was,"...apparently you had a correct file some where in itunes and everything had to be reset". Regardless, everything is back to normal and I don't have to get a new phone or delete itunes from my computer. Hope this helps!

  • HT1420 I bought song with itunes card.  The song won't play on my computer or devices.  The messages says I need to authorize my computer to play the song.  However, when I "authorize" my computer I get message that this computer is already authorized.

    I bought song with itunes card.  The song won't play on my computer or devices.  The messages says I need to authorize my computer to play the song.  However, when I "authorize" my computer I get message that this computer is already authorized.

    and, what is even more strange...
    I actually bought 2 Billy Joel songs NY State of Mind from Essential Billly Joel and Italian Restaurant from Greatist Hits vol 1.  Neither song would play. 
    I went back the Apple store and tried to re-download NYSOM.  It let me do it for free.  Before I checked I tried to re-dowload IR but inadvertantly selected same song but from The Stranger.  I had to pay for this one.  The re-downloaded NYSOM still didn't work but IR I bought from Stranger worked.  So, I bought NYSOM from Greatest Hits vol 1. Didn't work!!!  Tried again and bought from another album, Turnstiles, and that one worked.  So, I bought 5 songs, only 2 of which will work. 
    So, now I ask - is there any way to get my money back?

  • MY APPLE TV ASK TO DOWNLOAD AN UPDATE BUT WHEN IT FINISHED IT ASKED ME FOR MY WI-FI PASSWORD AND I DONT HAVE A WI-FI PASSWORD WHAT CAN I DO?

    MY APPLE TV ASK TO DOWNLOAD AN UPDATE BUT WHEN IT FINISHED IT ASKED ME FOR MY WI-FI PASSWORD AND I DONT HAVE A WI-FI PASSWORD WHAT CAN I DO?

    is your wifi network 100% open then?
    if your router have a default name rather then one you set
    then maybe it's trying to connect to another wifi network with the same name
    or just another wifi network all together

  • When syncing iPhone with iTunes I get an iTunes stopped working and the network connection timed out message. I reinstalled iTunes and checked settings still no go.

    When syncing iPhone with iTunes I get an iTunes stopped working and the network connection timed out message. I reinstalled iTunes and checked settings still no go.

    Disable or turn off your firewall, anti-virus, and all security software and try the download again.
    Stedman

  • ITunes says computer not authorized. When I try to authorize computer it says it is already authorized but will not play song

    iTunes says computer not authorized. When I try to authorize computer it says it is already authorized but will not play song. Note. Library was moved from PC to MAC. I am signed in to Itunes with the Apple ID created on the old computer which is different than the Apple ID used to set up the MAC.

    I'm experiencing the same thing under iTunes 11.1.1:
    iTunes says the computer is not authorized, prompts me to authorize
    I enter my credentials, iTunes says computer is already authorized
    When I attempt to play song, iTunes starts at bullet point 1 above over again.
    My attempted fixes:
    I tried everything in this support document, to no avail: http://support.apple.com/kb/TS1389 (Note: I cannot find a SC Info folder on my Mac)
    Deauthorize and then reauthorize computer
    Delete song and try to redownload from iTunes store - there's only a button that says 'purchased' with no option to redownload it
    Note: I am using only one iTunes account, and I double checked the song info - I'm authorizing the correct account - 12 songs from the same album purchased at the same time play fine. As does the song in question - from the finder. Only iTunes stubbornly refuses to play it.
    The most odd thing is that iTunes music is DRM free - the song in question was purchased only a few months ago. Thus there's no need to authorize the computer to play it.
    I was hoping that iTunes 11.1.1 would cure it - no dice.

  • TS3697 My new iTunes does not show me a PHOTOS tab when syncing my iPad 3. It only shows Music, Films and Apps tabs on the top left menu.

    My new iTunes does not show me a PHOTOS tab when syncing my iPad 3. It only shows Music, Films and Apps tabs on the top left menu.
    What am I going to do?

    The Photos tab doesn't appear there. If you are on iTunes 11 on your computer then you may want to re-enable the left-hand sidebar via View > Show Sidebar (option-command-S on a Mac, control-S on a PC), which might make it easier to navigate and my instructions may make more sense.
    To sync photos, connect and select your iPad on the left-hand side of your computer's iTunes (if you've enabled the sidebar), and on the right-hand side there should be a series of tabs, one of which should be Photos e.g. :
    If you select that tab you can then select which photo folders to sync to the iPad. There is a bit more info on this page. You will need to sync all the photos that you want on the iPad together in one go as only the most recent photo sync remains on the iPad - synced photos can't be deleted directly on the iPad, instead they are deleted by not including them in the next photo sync.
    If you haven't enabled the sidebar, then from your library click 'iPad' at the top right of the screen and you should get a series of buttons along the top of the screen, including one for Photos

  • I purchased a tom petty album. one of the songs won't play. it says its not authorized to play on my computer. so when i choose to authorize it, it says it is already authorized and it continues to not play. totally frustrated, how do i fix this?

    i purchased a tom petty album. one of the songs won't play. it says its not authorized to play on my computer. so when i choose to authorize it, it says it is already authorized and it continues to not play. totally frustrated, how do i fix this? i swear i'm so sick of this. itune is such a pain.

    Delete the song (move it to the Trash) and download it again under iTunes Store>Quick Links>Purchased>Music>Songs>Not in My Library.
    Cheers,
    GB

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    Itunes will not sync with my IPhone 5s any longer.  It keeps saying that my PC is unauthorized.  But, when I go to authorize, it says it's already authorized, but of course, will not sync even though it's logged in and authorized.  ????  *** ?

    Usually that means you have content, such as apps or media, on the mobile device that was acquired from Apple under a different Apple ID than the one you're using with iTunes. The only way out is to remove that content, or else to sign in to the iTunes Store with the other ID.

  • I have iphone4 and MacBookOSX 10.4.11; I'm trying to sync an itunes purchased game from my book to phone and it says I need to update to itunes10. Problem is my MacBook won't accept that version

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    I updated my email address on my itunes account, I verified the email I received.  Now when I try to sign on, i get a notice that I need to verify my email address, i click the link and it says email address already verified. I cant access my itunes account because it keeps saying my email isn't verified.  UGH!

    Hi ipad also keeps asking for the password to my apple account id, but when in itunes on the ipad it says his email account.
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    Accidentally deleted firefox "profiles.ini" and now says firefox is already running when I try to open it. "a copy of firefox is already open. only one copy of firefox can be open at one time. Now I'm aware this happens often and people have posted solutions to this, but this situation is slightly different. The "profiles" that possibly had parental lock on it were deleted and I don't know how to get it back. Re-downloading firefox obviously does nothing. Opening the task manager and to try and close all mozilla/firefox files and apps doesn't work either. Tried using Onyx to turn invisible files visible but that didn't work either. I think it's cause I deleted the profiles. Suggestions?

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    *http://kb.mozillazine.org/Recovering_a_missing_profile

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    i have iphoto 9.1.5 0n my imac (10.6.8). when i go to apple store to buy iphoto 9.2.3, it  says it's already installed. any ideas?

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    TD

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    I keep getting an unknown error when trying to connect to the store. I ran diagnostics and it says secure link to itunes store failed. I've tried all suggestions from apple and nothing will work.
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