When syncing iPhone 4 with new update songs turn into "other" files

Hello,
Yesterday i upgraded the iphone software to ios7, after doing this everything was working well but when it tried to sync my music files from itunes it said it was syncing music file until the iphone had synced completely when they turned into "other" files. I ahve tried restoring it but nothing has worked and it keeps happeneing. Was wondering if anyone was also having this problem and could point me in the right direction.
Thank you inadvance.

So far there is no fix, there are many threads on this topic and many people with this problem. We are all ticked off and Apple needs to fix this ASAP. They don't seem to care.

Similar Messages

Keeping Contacts & Apps when syncing iPhone with new computer

I just got a new netbook with Windows 7 Starter. I would like to transition from using my current work laptop to the netbook as the manager of my iPhone. When I try to sync my iPhone with the new computer it says that my iPhone's library is linked to another computer. It appears that all of my contacts and apps will be erased if I sync these items on the netbook.
Does anyone know a way that I can keep this information without erasing? I already erased my music content from the iPhone. I foresee a real problem since this netbook doesn't have Outlook and all my contact information is in that format. I also don't want to have my apps all wiped out. Thanks for the help.

iTunes content can be synced or manually managed with an iTunes library on a single computer, and photos can be transferred to the iPhone via the iTunes sync process from a single computer only. When transferring iTunes content and photos from another computer, all iTunes content and photos transferred from a different computer will be erased from your iPhone first.
No other content is touched or erased when doing so including iPhone contacts especially if you don't select to sync contacts with a supported application on a new computer.
iTunes includes an option to transfer iTunes content that was purchased/downloaded from the iTunes store, but this is for iTunes content that was purchased/downloaded from the iTunes store only. With your iPhone connected and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone. If you haven't activated the new computer with your iTunes account with iTunes, you should do so before doing this.
With Windows, contacts can be synced with Outlook 2003 or 2007 along with calendar events, or with Windows Contacts for syncing contacts only.
If you don't have Outlook 2003 or 2007 available on the new computer, you will have Windows Contacts available. Before syncing contacts with Windows Contacts, enter one contact in Windows Contacts. Make the contact up if needed, which can be deleted later. This will provide a merge prompt with the first sync with Windows Contacts, which you want to select.
There is no Outlook format or Apple address book format with contacts. You can sync contacts with Outlook 2003 or 2007 or with Windows Contacts on a PC, and sync contacts with Apple's address book on a Mac.
Contact, calendar events, and Safari bookmarks can be synced with the supported applications on multiple computers. With two Windows computers, with two Macs, or with a Windows computer and a Mac.

When syncing itunes with new updates I get to step 7 and then it will take hours to complete syn. when finished it always says there is an item it cannot sync

Any help would be appreciated. Thank you

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
Regards.

Downloaded cd book to old macbook iTunes. can sync to iphone when connect to old macbook but erased when sync phone with new macbook air. how do i get the cd book onto the macbook air?

ran out of room...how do i get the cd book onto my new macbook air? downloaded to old macbook from cd. goes on list when sync iphone with old mac. gets erased when sync with new macbook air
thanks

Copy it from the old computer to the new one.

HT1386 how do I sync manually, with new update it doesn't show option?

How do I sync manually, with new update it doesn't show the option?

For iTunes>Help>iTunes Help>Sync you device>Setup syncing
Sync your device manually
If you use manual syncing, you can sync items from more than one iTunes library to your iPod. (You can sync iPod touch, iPhone, and iPad with only one iTunes library.)
You can manually sync music, movies, TV shows, podcasts, and iTunes U lessons. You can’t manually sync photos and info (contacts, calendars, bookmarks, and so on).
Connect your iPod, iPhone, or iPad to your computer and select your device.
Click the Summary button and select “Manually manage music and videos” (below Options).
Click the On This Device button.
Click Add To on the right side of the iTunes window.
Drag items from the left side of the iTunes window to the pane on the right. To add other types of content, choose a category from the Library pop-up menu.
Click Done.
If you use automatic syncing, you can also add items to your device by dragging. To drag items to an automatically synced device, follow the instructions above, but skip step 2.
The picture from the iTunes Help do not display.

When syncing iPhone with iTunes I get an iTunes stopped working and the network connection timed out message. I reinstalled iTunes and checked settings still no go.

When syncing iPhone with iTunes I get an iTunes stopped working and the network connection timed out message. I reinstalled iTunes and checked settings still no go.

Disable or turn off your firewall, anti-virus, and all security software and try the download again.
Stedman

When syncing Iphone with a new itunes, does it delete everything?

My old computer crashed and everything on it was deleted so I bought a new laptop, and I want to change the Iphone setting to Manually manage music and videos and Update my iphone 4 to 5.1.1 software, but when i click that, it says that it will delete everything on my iphone. and by everything does it mean that all the apps, music, messages, photos etc? because i got some messages and photos that I dont want to be erased. and does it also delete the progess I have on the apps? like do I have to restart the game ?

yeah but if you have a backup of the old data you can restore it to the new laptop and it will replace the data on the iphone with the same data from the backup

How do i sync iphone with new computer when old computer is unavailable?

I want my iphone content on itunes on a new computer. My old computer crashed and is unavailable.

No backup is a big mistake.
If you sync iphone to a blank computer, then the current content will be erased.
The iphone is not a backup device.
The music and pics sync is one way - computer to iphone. The only exception is itunes purchases: File>Transfer Purchases
You can e-mail the pics to yourself. They will never be of the original resolution.
If you enter one unique contact and calendar item, then you should get the option to merge the data when you first sync.

How to sync iPhone with new Mac without losing all my iTunes?

I have recently got a new MacBook after my old one crashed... but I have been told that anything not bought would be lost when I sync my iPhone with my new Mac... I have already transferred the bought songs etc... is there a way (cheap or free if possible!) to transfer my music and videos to my iTunes library on my Mac?
Thank you very much!

Hi,
Option 1:
     If you have purchased a new Mac from an Local Apple store, I'd advise you to bring in your old computer along with your new one in, and have them assist you on transferring. (Assuming your computer doesn't not even power up)
Option 2:
     If your computer can be powered up (seeing the Apple Logo), and your hard drive is fine, then you can connect the two computers by using a Firewire cable, and then transfer the music files by drag and drop.
     http://support.apple.com/kb/ht1661
Option 3:
     There are 3rd party software that you may purchase used to extract music from your iPhone, but it will have to be done at your own risk. You may Google for extracting music from iPhone for a start.
-cwdlin

Sync iPhone with new computer after old one died

Hey,
My previous laptop (PC) motherboard died and I just recently brought a new laptop. I did not have a external hard drive or anything, so I lost everything from the laptop. Is there anyway that I can sync my iPhone to the new laptop and have everything, including the songs on the new computer? The new laptop is running Windows Vista.
Thank you in advance

The iPhone is not designed or intended to be a backup storage device.
When syncing an iPhone with an iTunes library on another computer, all iTunes content on the iPhone that was transferred from a different computer will be erased from your iPhone first, and the same applies to photos transferred to an iPhone via the iTunes sync process.
First you need to authorize your computer with your iTunes account with iTunes. iTunes includes an option to transfer iTunes content that was purchased from the iTunes store from an iPod or iPhone, but this is for iTunes content that was purchased from the iTunes store only. With your iPhone connected to iTunes and without syncing, at the iTunes menu bar go go File and select Transfer Purchases From - the name of your iPhone. If all 3rd party apps do not transfer to your iTunes library on your new computer, you can re-download the apps with iTunes on your computer and you won't be charged again for a purchased app as long as you use the same iTunes account to re-download the app that was used to purchase the app originally.
Before syncing contacts with a supported application on your computer, which can be with Outlook 2003 or 2007 including calendar events, or with the address book used by Windows Mail (Windows Contacts) for contacts only, enter one unique contact in the application on your computer - the same for a calendar event if you have Outlook 2003 or 2007 available. This will provide a merge prompt when syncing this data, which you want to select.

How to sync iphone with new laptop

Hi,
I have an ihone 4GS which I had synced with my laptop.
Now, i have changed my laptop and want to sync my iphone with my new laptop.
pl. advice how can I do the same.
Regards,

Syncing to a new iTunes library or computer will erase your phone. Only if you back up manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
Do this:
Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your device without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPhone for the first time.
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread:http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
About backups and what's saved:iTunes: About iOS backups
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device

How to sync Iphone with new itunes library?

I used to sync my iphone with itunes on my macbook.
My macbbok was lost, and i got a new macbook.
Now when i try to sync with the new itunes libaray, it prpompts that it will delete my exisiting data on my phone, This would mean losing all my contacts, and text messages etc.
Is there a way i can sync to a new itunes library without losing my data?
thanks
nazmul

Sorry to hear about your macbook.
Others have reported that if you have at least on contact and calendar entry on your new computer when you sync, then it will not erase you iphone, it will simply merge the two. While that makes perfect sense, I have not tried it myself.
As for the texts, I don;t think you can get those back.
Music can only be synced to one library at a time, so the music will be gone. However, in Itunes you can "transfer purchases," at least putting your itunes purchased music on your computer.
It is always a good idea to have a backup. I use an external hard drive. Then you will have a complete backup if anything happens to your computer.
Good luck. I hope it works out.

Had to reinstall windows 7 - Problems syncing iPhone with new iTunes

Hello everyone!
I've recently had to reinstall windows 7. Now I am having issues syncing my iPhone 4 with my new iTunes. I've look online at several forums and webpages but haven't found a workable solution yet.
My issues are that when I attempt to sync my iPhone with the new iTunes, it tells me that it will erase everything on the phone and replace it with what's in iTunes. Well there's nothing in iTunes so this is a problem.
Now I don't purchase anything through iTunes, except for a few apps, and the only thing I really want out of syncing is to get some class recordings, done by Voice Memos, from my iPhone to my computer. The files are all around ~30 Mb so I can't email them.
Is there anyway to do this?
Thanks,
Greg

What gets erased is the iTunes/App store purchases on your phone, replaced with the contents of your iTunes library on your computer - in this case nothing. Voice memos sync only from phone to computer - they don't get deleted.
To avoid losing your apps, music/media:
1. Defeat automatic syncing on connection to iTunes: ITunes preferences > Devices > Prevent .... from syncing automatically
2. Connect phone to computer with iTunes open
3. ITunes menu > File > Devices > Transfer Purchases
4. iTunes menu > File > Devices > Back UP
Now OK to sync voice memos to iTunes.

Transferred my Library to new laptop, but how to associate/sync iPhone with new laptop?

I got a new laptop. The old laptop is still working. I transferred my library using the Home Sharing method and all of my items were moved except my apps. I plugged in my iPhone to the new computer and used "Transfer Purchases from iPhone" option and all of my apps were added to the library. But, now I don't know how to associate the iPhone with the new computer. When I plug in my iPhone to the new computer. It starts to sync. It says steps 1 through 3, spins for 20 seconds and says complete, but nothing was done. I do not get the "this iPhone is associated with another library" message when I plug it in to new computer, perhaps because I've authorized both computers. All I can find in my searches is how to avoid losing all of your data and how to transfer your library, but none has dealt with this exact situation. I am stumped as to how to get iPhone associated with new computer. Can I transfer my backup from the old computer and restore from backup? Other thoughts? Sorry if the answer is somewhere (I'm sure it is), but I have spent two days looking.

Randers4, so I carefully followed the directions (only one that confused me was about adding a fake address/calendar entry, is that for Macs, I'm using a PC?.) I restored it from the backup and everything looked good. I had hope, the final step says to sync it and when I did, I had the exact same problem. It spun, went quickly through only 3 steps (even though there were 7 sync steps with my old laptop) and nothing changed. It clearly didn't sync.
So, I had an idea that I would back up everything by right clicking in the left pane and forcing a back up on the new computer, and then erasing the entire phone and then restoring from the backup I just made to see if that would make a difference. So, after I tried that and it restored, it was weird. All of my settings were there. Some folders were there, my pictures were there, but all of my apps, folders, music and video was missing and it still wouldn't sync. So, then I had to plug it back into my old laptop and do a restore from there to get that stuff back.
Shouldn't I get a message when I plug the iPhone into the new laptop saying this phone is connected to another computer? I tried "Reset Warning Messages" but it doesn't do anything. At this point, I don't care if I lose some of the stuff from my iPhone (texts, etc)...but I want it to sync to the new computer because my old laptop is on its death bed.
So frustrating, all of my iTunes content is on the new computer, the only piece that is missing is getting it to "talk" to the iPhone. Times like this I wish I wasn't a poor teacher and could afford to get a nice Mac laptop.

Sync iphone with new macbook

I've had an iphone for a while now....no issues. I've always synced it with my iMac....no issues. Just bought a new Macbook Pro. Instead of syncing my iphone with the iMac, I ONLY want to sync with the new Macbook. I just want my itunes, photos and contacts backed-up on the new Macbook. I've been all over the web, searching for an easy solution. I tried migration assistant, that created a second home folder on my Macbook using all of the old stuff on the iMac. Should I buy a software program for Mac to make this easy? I'm not a go into the sub, sub, home, sub-folder and delete this or that kind of guy. I could be with SPECIFIC instructions as to how to go about it, but too many sites speak a language I don't. Any help would be appreciated for the semi-computer challenged. Thank you.

All you need to do is move all the contents of your iTunes folder on your iMac, to the empty iTunes folder on your MacBook pro to get your iTunes media synched.
For photos, replace the empty iPhoto library on your MacBook Pro with your old iPhoto library from your iMac.
For your contacts, create a "dummy" in Address Book on your MacBook Pro. You will be prompted to "merge" the contacts on your phone and from Address Book when you first synch.

When syncing iPhone 4 with new update songs turn into "other" files

Similar Messages

Maybe you are looking for