When syncing multiple iPhones iTunes resets configured contacts

We have 3 iPhones (2 3GS, 1 3G) that sync with iTunes on one computer using the same iTunes account. Every once in a while, after one iPhone syncs the next iPhone to sync gets the contacts from the first iPhone. So my wife and daughter both sync contacts with separate Yahoo address books. When my daughter synced her iPhone last night, iTunes synced with my wife's address book. My daughter lost all of her contacts. We got them all restored from the backup so we were able to recover. When we later looked at the contacts configuration, iTunes was using my wife's address book with my daughter's iPhone. Is this a bug in iTunes?

Your best option is to set up multiple user accounts, one for each member of the family, and enable Fast User Switching to avoid this.
The iPhone will sync with only one Address Book hence the reason you keep overwriting each others' data.

Similar Messages

  • Syncing multiple iPhones with iCal and contacts

    My roommate just bought an iPhone and synced it for the first time with my iMac, but now he has all of my contacts and calendar appointments and none of his own. Do iCal and Contacts support multiple profiles? Is it possible for him to store his contacts on my iMac with iLife and sync without interfering with my contacts?
    Sorry if this is a noobish question or if it's already been answered. I looked and couldn't readily find any topics that matched this question.
    Message was edited by: k2tha-izzo

    Your roommate will need to have all of his contacts in a specific group, as well as all of his calendar appointments in a specific calendar.
    In iTunes, go to the info tab on the iPhone in iTunes and have it only sync that calendar/group.

  • ITunes - syncing multiple iPhones and avoiding apps going on the wrong handsets!

    Hi all,
    I work for a small telco and i sync multiple iPhone handsets daily to my iTunes on my work PC, the problem i'm having is when the customer wants there applications transferred to their new handset, I have to sync the applications to my itunes and then put in the customer Apple ID password and transfer the purchases. Then what happens is the customers go to update their applications on there handsets and it comes up with another random apple id to update the app. How can i stop this from happening???
    Please I need your Help!!!

    My wife and I share almost everything...so when we purchase apps, we use the same Apple account. We have one account with AT&T with two phones. We also have one account at the apple store and charge everything to a specific credit card that has a very low monthly ceiling. This allows us to download the apps to our iphones from different computers. When I buy an app or download a free one, she logs in with our account and is eligible to download the app too. I think it is OK with Apple but have not read the fine print of the agreement.
    Message was edited by: OregonFarmer

  • When syncing my iphone i get a msg, "itunes could not sync calendars to the iphone because an error occurred while merging data"   I sync my calendar to outlook.  My iphone calendar has all and the most updated information.  Outlook shows only recurringMY

    I'm at a loss as to what to do. Any help is appreciated.  When syncing my iphone I get an message, "itunes could not sync calendars to the iphone because an error ocurred while merging data" I sync my calendar to outlook.  My iphone calendar has all and the most updated information.  Outlook calendar only shows my recurring events. 

    hi there,
    i've found a great & simple solution for this problem
    just open your iCloud acc on iPhone
    turn off calendars (it wil ask you to keep info or not - KEEP IT!)
    and turn back on (MERGE!)
    now SYNC it..
    and that's it
    PS in my case it was contacts so the procedure is the same..

  • When syncing my iPhone with iTunes, I get the error, "some items did not sync, see itunes for help", but can't find any helps for this in iTunes. Where can I find out what is not syncing?

    When syncing my iPhone with my iPhone, I get a message that 2 items did not sync - use iTunes for help.
    But I can't find any help information in iTunes at all, let alone when items are not syncing.
    How do I figure out what is not syncing?

    Since it seems App related, I'm not sure what to offer you.  I guess the only suggestion I have is for you to reboot your iPad and then try again.  To reboot, hold the power and home buttons at the same time for at least 10 seconds (keep holding past the swipe to shut down bar if it appears) until the Apple Logo appears, then let go of both buttons and your iPad will restart.  You won't lose any settings or data, so it's worth a shot.

  • Can you sync multiple iphones to one itunes account

    can i sync multiple iphone to the same itunes on the same computer

    Yes each phone will have its own syncronisation so you can set what goes onto those phones independently of each other

  • I need to back up and sync multiple iPhones to a single iMac.  Each iPhone has a separate Apple ID and the data from each iPhone needs to be backed up separately from the others.  How can I do this without getting all of the contacts, etc. mixed? Tnx

    I need to back up and sync multiple iPhones to a single iMac.  Each iPhone has a separate Apple ID and the data from each iPhone needs to be backed up separately from the others.  How can I do this without getting all of the contacts, etc. mixed? Tnx

    This might help: http://support.apple.com/kb/HT1495.

  • When I trying to sync the Iphone Itunes show me message about error 0x009bd33

    When I trying to sync my Iphone, Itunes shome message about error 0x009bd33
    Help Please

    downgrading the iOS is not supported and therefore cannot be discussed in this forum.  You'll need to go elsewhere for support.

  • When syncing my iphone an error message appears saying "itunes cannot sync apps to the iphone because the apps installed on the iphone cannot be determined" can anyone help?

    I have the iphone 4 and when syncing my iphone an error message appears half way through saying "itunes cannot sync apps to the iphone because the apps installed on the iphone cannot be determined" can anyone help? I cant back up my iphone as this appears every time :-(

    As another post suggested, I restarted both the iPhone and the computer, and that fixed the problem.

  • When syncing my iphone 5 with iTunes it keeps 'copying diagnostic info' but doesn't copy my music or films to or from iTunes? Anyone help out there please?

    when syncing my iPhone 5 to my computer I keep getting a message "copying diagnostic information" and then determines apps & tracks to sync but doesn't seem to copy anything followed by "waiting for changes to be applied" which seems to take at least 10 minutes. I have tried turning my computer off and on and iPhone off and on but no luck! Can anyone help please

    You need to be running itunes 10.7 on your computer....

  • HT1848 recently, when syncing my iPhone I transferred iPhone purchases to my library.  Apparently I hit the wrong button and wiped out my old iTunes library on my PC.  How do I get it back?

    recently, when syncing my iPhone I transferred iPhone purchases to my library.  Apparently I hit the wrong button and wiped out my old iTunes library on my PC.  How do I get it back?

    I cant find any of my recently bought songs or the apps i have purchased. When I was updating my ipod there was a button that asked about transfering purchases and I didnt read it, and I didnt update manually so i think thats why i lost everything. I clicked on the intrustions and clicked on apps and i coulnt find any of my old stuff.

  • How do i sync multiple iphones, one computer without getting other iphone info

    how do i sync multiple iphones with one computer without getting other iphone's info.
    When I sync my iPhone, after I do a backup, then sync, I end up getting my kids phone numbers, wife's numbers, etc.
    How do I create my own account to manage?

    Settings
    iTUnes and app store
    turn off automatic downloads for apps
    Then what you buy on one device only goes onto another if you want it to

  • Error -4 when syncing my iPhone

    When syncing my iPhone 4s it gets to copy new files to my phone and stops, an error message then appears which says "iPhone cannot be synced, unknown erorr occured -4" can anybody please tell me how to fix this?

    Hello Sid Underwood,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694#4
    Configure your security software
    Related errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
    Have a nice day,
    Mario

  • Back up Error when syncing my iPhone 3GS

    I get an error when syncing my iPhone to my PC that says iTunes cannot backup your iPhone.  Any idea how to correct this without resetting my iPhone?

    Check iTunes / Preferences - Devices. Delete any backups you see stored there.
    Quit iTunes, restart your computer.
    Try syncing your iPhone.
    iOS: Syncing with iTunes

  • When syncing my iphone stores all of my pictures that are on my computer as "Camera Albums" How do I: a)delete these off of my phone (they are hogging my available space)

    When syncing my iphone all of the pictures on my computer are saved onto the phone as "Camera Albums" .  As they are taking up too much space I want to delete them from the phone but don't see how to do this. Also, how do I prevent the pictures from the computer from being imported to the phone in the first place?

    Photos are transferred from your computer to your iPhone, not imported.
    This is selected under the Photos tab for your iPhone sync preferences, which can't be selected by itself. This requires user interaction.
    All photos transferred from your computer are stored in the iPhone's Photo Library. If you transfer multiple albums or folders of photos, all photos in all albums or folders are stored in the Photo Library. The photos in the albums below include a pointer to the original photos stored in the Photo Library. Photos in the albums below are not duplicates taking up double the storage space. This way you can view the photos in an album only by selecting the album, or you can view all photos in all albums by selecting Photo Library.

Maybe you are looking for