When syncing my iphone an error message appears saying "itunes cannot sync apps to the iphone because the apps installed on the iphone cannot be determined" can anyone help?
I have the iphone 4 and when syncing my iphone an error message appears half way through saying "itunes cannot sync apps to the iphone because the apps installed on the iphone cannot be determined" can anyone help? I cant back up my iphone as this appears every time :-(
As another post suggested, I restarted both the iPhone and the computer, and that fixed the problem.
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AdamIf you get a network timed out error, try disabling the security software on the computer during the download and install.
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Hi curliejo,
Welcome to the Apple Support Communities!
In your situation I would recommend the steps in the following article for troubleshooting iTunes. It may be necessary to completely remove and reinstall iTunes in this situation. Be sure to remove all of the components with iTunes in the correct order as outlined in the article before installing fresh.
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Have a great day,
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The latest version of iTunes did not install properly on my Windows 7-64bit PC. I am getting the following error message: "Service 'Apple Mobile Device' failed to start. Verify that you have sufficient privileges to start system services."
I have tried the following troubleshooting steps without success:
Restart PC
Uninstall iTunes and attempt to reinstall
Verify that I am signed in as an administrator
Download and save iTunes64Setup file, right-click, and run as Administrator
Disable Norton antivirus software
Any suggestions would be greatly appreciated!Hi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy -
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I had the same problem. I found this site http://itprokb.blogspot.com/2010/10/itunes-could-not-sync-calendars-to.html
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Let's try the following user tip with that one:
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I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder in the "Music" folder."
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If you're able to boot, launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
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If you can't boot in the usual way, try a safe boot. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
During startup, you’ll see a progress bar, and then the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
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When I try to open my iTunes an error message appears saying "New iTunes Library". What should I do?
Hi!
Thanks for contacting us today! I understand you are having issues with updating, and using the device.
I believe that we are aware of the update issue however, it is ultimately the carrier/ manufacturer to provide updates. Please contact the respective company for assistance.
As for device using, and things not working. Please provide us with more details. (Note: the bug may have already been fixed, but is available in a later update).
Thanks! -
Today was my ipod disabled. it says I need to connect to iTunes, but when I connect it brings up an error message that says I have to enter code but my problem is that I forgot the code!!!!
Place the iPod in Recovery Mode and restore via iTunes.
iOS: Wrong passcode results in red disabled screen
If not successful, try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
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I had the same problem so (assuming under the Purchased items in the Store you have a song stuck at 'Downloading'):
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Message was edited by: UbergeekRFC - parenthetical note added
Message was edited by: UbergeekRFC - added note about song stuck as downloading -
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Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
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