When syncing the ipod nano 4 gen., Itunes shuts down. Drivers are updated,  what could be the issue?

when syncing the ipod nano 4 gen., Itunes shuts down. Drivers are updated,  what could be the issue?

You would be better off posting in the iTunes for Windows forum area since your issue is with that rather than an iPod Nano.

Similar Messages

  • When you connect ipod nano to itunes is there a way to stop it deleteing the albums on it if they are not on my laptop anymore

    when you connect ipod nano to itunes is there a way to stop it deleteing the albums on it if they are not on my laptop anymore

    Yes, do not set it to automatic sync, and if these albums are purchases in iTunes, then you need to transfer them to your iTunes library. If you attempt to sync the device the music sync is one way, only from the library to the device. If this is music you did not purchase, but is on the iPod, you will need to get some 3rd party software to extract it from the iPod to put in the library. Touchcopy from Wide Angle Software is one choice. I have used it before and it does a lot more than music, and it works on both the Windows and Mac platforms.

  • My Ipod nano 6Th sometimes shuts down when I connect the phones, sometimes it not shuts down, but the volume and standby buttons do not work.

    My Ipod nano 6Th sometimes shuts down when I connect the phones, sometimes it not shuts down, but the volume and standby buttons do not work. If I not connect the phones everything works fine. But with the phones connected it goes crazy. I alredy reset, restore and nothing. If I reset and let the phones connect the up and down volumes buttons start to work. But the power/stand by button don´t. I need to disconect the phones to the power/stand by button starts  to works. Anyone already have simmilar problem?

    A windows error message appears saying iTunes has encountered a problem and needs to shut down.
    let's get a crash log from itunes, and send it to the Apple engineers for a look.
    Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
    drwtsn32 -i
    And hit return.
    This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
    prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
    Generate the crash, collect the crash log, and and send it as an attachment to this email address.
    in the email to Roy, be sure to include the following information:
    - A link to the thread on Apple Discussions where the issue is being discussed
    - The username you are using in the thread
    - The version of iTunes you are using or trying to use
    - the version of Windows you are using (mention service packs)
    - A concise description of the issue you are seeing
    - The exact text of the error message you are seeing

  • What do i do when i try to sync my ipod touch to itunes and it shows me an error message that the sync session failed to start?

    what do i do when i try to sync my ipod touch to itunes and it shows me an error message that the sync session failed to start?

    Hello brainiac08
    Typically that error occurs because of a backup issue. Check out the article below to resolve it.
    iOS: Troubleshooting backup issues in iTunes
    http://support.apple.com/kb/ts2529
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • My ipod Nano generation 7 shuts down unexpectedly while using the NIKE  app, has anyone experienced this problem?

    My ipod Nano generation 7 shuts down unexpectedly while using the NIKE  app, has anyone experienced this problem?

    This is not a problem I have only had with 7th gen. iPod.  I have had this problem with the 5th gen.  It goes back a few years.  Nike and Apple are aware of this.  Nothing has been done.  It appears that when the iPod voice commences (whether to update you on the status of your run) and you touch a button to prompt a mileage update or song change yourself (or even brush the device wrong when taking off a jacket), the operating system overloads and cannot sort it out.  It then shuts down and reboots.  Your mileage is lost.  So sorry.  Have a nice day.
    Love the other aspects of running with a nano (small and light weight).  I can keep it high and dry and out of the way.  Like the software.  Use it almost everyday.  Hate the unknown dropped runs.  I have logged over 2,000 miles with these devices.  Today I lost another 3 miles - probably the 30-40th time it has happened.  Frustration is somewhere between time for another device to time for another system - Map My Run indeed!
    This probably occurs with my iPod once or twice a month.  Went to the Apple Store - three times.  The first time was maybe two years ago and they first tried some magic dust and then on the second visit, they swapped out my nano - it was a bit flimsy.  The problem returned.  I then upgraded.  The problem returned.  The third time they did a reset and it seemed to help.  Then, it returned.  But to download an older software version, verify the fidelity of the UBS cable, jump from computer to computer, make a trip to the Apple store, and perform so many two steps on one leg just to get what we paid for seems . . .  well, lame.  And, Apple told us the thingy would work using all the different computers and software (Vista, Nike, etc. etc.).   
    Oh, one other thing.  The Apple Store told me to complain to Nike.  Nike said their software is fine.  This is like dealing with General Motors or the government - but, worse.  Not my problem man.  See the guy over there.  Got it.
    I note that no one from Apple is jumping in the chain here with a fix.  So much for customer exuberance.  Generally like Apple.  We have about 20 Apple devices in our family (desktops, portables, phones, pods, tablets) and are lining up for the watches . . .  but, maybe Apple is an idea who time has come and gone, . . . like the wind. 

  • My ipod 5th gen keeps shutting down but today is turned off but it wont turn back on

    my ipod 5th gen keeps shutting down but today is turned off but it wont turn back on

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My ipod 4 gen wont shut down or turn on it got a like a thing moving in middle? help!!

    my ipod 4 gen wont shut down or turn on and it got thing moving in middle from when i try to shut it down.that little moving came up and it wont stop.help!!

    Try a hard reset and go from there.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • I have a big problem :( why is it i cant update my ipod touch 2g into ios 4! im using the latest version of itunes and everytime i click "update" it stucks on the "contacting server" please help :( i want to update it now

    i have a big problem why is it i cant update my ipod touch 2g into ios 4! im using the latest version of itunes and everytime i click "update" it stucks on the "contacting server" please help i want to update it now

    Maybe here:
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

  • TS1538 My ipod touch will not connect to itunes. I reset the ipod touch. uninstalled itunes and installed it. Turned off firewall however the device manager still does not show Apple mobile device usb. What should i do next? I have windows 7.

    My ipod will not connect to itunes. I reset the ipod touch. uninstalled itunes and installed it. Turned off firewall however the device manager still does not show Apple mobile device usb. What should i do next? I have windows 7.

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • When I make a call or recieve a call, the voice of the other person is not heard. but speaker phone works. what could be the trouble. could you please help me in resolving this? iPhone 4, iOS 6.1.3

    when I make a call or recieve a call, the voice of the other person is not heard. but speaker phone works. what could be the trouble. could you please help me in resolving this? iPhone 4, iOS 6.1.3.i had purchased my iphone 4  factory unlocked from usa last month.i am from india so will any apple service centre help me for this issue?

    They will help you just make sure that you make a appointment before you go into the store. Also if the iPhone needs to be replaced and you are not within your year of hardware coverage, that is when they will ask you to pay a fee.

  • TS1372 when connecting my ipod nano to itunes, it states unknown error (2005) ? Thank you

    When I connect my ipod nano to itunes it shows an error, unknown (2005) and it my ipod doesn't appear. I have a shuffle and it recognises that fine. Has my nano given up or is there something I can do?
    Thank you for any help

    Did you already try the suggestions mentioned in this article? iTunes: Error 13019 during sync

  • I tried to reload my Ipod touch.  I accidently selected "start new ipod" icon on the Ipod and then "back up existing ipod" on Itunes.  Now the Ipod is unresponsive, constantly shutting down and restarting.  Even after multiple "forced" shut downs.  Help!

    After updating the os, I tried to shut down, clear and reload my Ipod touch.  Here's where I goofed:  at the prompt for starting the reload process, I selected "start as new Ipod" on the Ipod, but in Itunes, I selected " back up existing Ipod from computer" or something like that.  Now the ipod is constantly shutting down and restarting and no controls can be accessed.  All I can do is the "forced shut down" which I have done multiple times and let sit for a half hour off. 

    Disregard,  hooked up to itunes and clicked on summary, selected restore, all is well.

  • When syncing my IPOD, all of a sudden my podcasts are not being downloaded to my IPOD. Any Idea's why?

    When syncing my Ipod. I now do not get the Podcasts that I have had in the past. They are on my computer but when syncing do not download to the IPOD. Any Idea's?

    I have a 4th gen nano that periodically has this problem.  First, try disconnecting it from the car and forcing it to reboot (by pressing and holding the menu and center button simultaneously until the apple logo appears if it is a click wheel version... Sorry, don't know how to do it on the 6G touch nano).  Once it finishes, reconnect it to the car.
    If it still does not recognize it (only once out of a dozen or so times has the above not worked on mine), connect the iPod to iTunes and reset the settings and re-sync it, then reconnect to the car.

  • Pse trial v12 installed but when opening the editor it shuts down after 2 seconds, what can be the problem? I have windows 8.1 64 bit with the latest video drivers installed. Thanks

    PSE trial 12 installed just fine but when i start the editor it opens and shuts down after about 2 seconds without an error, the only thing that appears is a message with 'continue trial'.
    I have windows 8.1 64 bit and i already installed the latest video drivers, intel hd 4000 and nvidia geforce 710M.
    I also installed premiere elements version 12 with the same problem.
    What can be the problem here, please help?
    Thanks.
    Wim.

    Hi roberto-
    Yes, its a shame. I have also contacted lenovo support hoping that they can sort out this problem. However, first response from them was 'contact your internet service provider since internet connectivity goes down'! :-/ I am hoping I have been able to get through to them now at least about where the problem lies. I wonder if anyone has tried using the laptop with the same broadcom wireless adapter with some other version of OS (linux, windows 7 etc.) and whether they still face the same problem. I haven't tried that yet. If this is just an OS / driver issue I hope someone somewhere is working on a fix! If not, I guess the only other solution would be to get an external USB wifi adapter but that is not something one would want to do when you buy a brand new Lenovo laptop. This was a big let down for me.
    -sag

  • I have an ipod touch 5 gen AND am unable to unlock scree what could b the problem

    I have an ipod touch 5 gen and am unable to unlock my screen what could b the problem

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

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