When the Hell are the 64-bit drivers really comming out?!!!

What is it going to take to get this company to wake up?!!! On this board alone there are hundreds of postings from angry customers wondering when creative is going to provide 64-bit drivers... It's obvious that the posting on FAQ's for Win XP Pro x64 and expected driver release dates are a diversionary tactic. You can't even get a customer representative on the phone and just to find the phone number you have to perform a WhoIs on the main website. I'm thinking of contacting the press concerning false adverti*****t, just to see who bites. Considering there are litterally millions of forums, that can be found using a simple google search, from Creative customers irked by a lack of support from this company, I feel confidant that someone will make a preliminary investigation into this companies piss poor support. Anyone got a better idea as to how to spur this company to wake up? Do you feel as I do that it'll take bad press to move this lethargic giant?

Catherina-CL wrote:
Irked_Customer,
The box for the product does not list WindowsXP 64-bit support, so this is not false advertising.
The contact numbers for Customer Support are in the manual on the installation CD. The details Customer Support have for planned driver support are in the chart/matrix on the website.
Cat
Catherina,
That is TECHNICALLY correct once again, however, those boxes also DO NOT list MS Vista, x86 or x64, support as well, but CL is supposedly working on drivers for THOSE OS's as I type, isn't it's Of course, the current camera offerings for Vista are marked as TBA, but this bolsters the theories I posted here:
http://forums.creative.com/creativel...e.id=630#M630?
Nevertheless, here is the latest chart from the Windows XP Professional x64 Edition - Driver Availability Chart, as of my posting now:
Cameras
Product Plan
WebCam Live! Driver Available
WebCam Live! Ultra Notebook Quarter 3 2006
WebCam Live! Ultra Quarter 3 2006
WebCam Live! Pro Quarter 2 2006
WebCam Live! Motion Quarter 2 2006
WebCam Live! Effects Quarter 3 2006
WebCam Vista/NX No development planned
WebCam Instant Driver Available
Further, when entering x64 in the CL Knowledge Base Search, both MS Vista and Windows XP Pro x64 are the top two entries in the search return and, again, TBA is marked for Vista, but drivers for XP Pro x64 promised on CL website stating Q4-2005, Q-2006, Q2-2006, and now Q3-2006. In fact, the last time I called support, and then E-mailed both CL Support and the Driver team and asked about such and then complained to CL about the empty promise, the driver posting was changed within a week of my complaint to Q3-2006. Therefore, you see Catherina-CL, your response, which BTW, IMO is extremely insulting, will not hold water.
Since you seem to be able to get the Vista folks some answers and even links it seems to drivers, how about helping those of us who are using a VALID, LEGITIMATE and FULLY released OS and answer us honestly about drivers for MS Windows XP Pro x64?
WP

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