When this app will be updated ??

Question

I wonder when RH will be updated. The last version was
released eons ago and has an enormous amount of very serious bugs.
It misses even features that are a standard for any $20
software, like the ability to use it in command line mode.
There are severe problems with the latest browsers for the
webhelp files.
There are severe problems with the generated .chm files -
using the free Microsoft html help workshop produces much better ,
error and problems free results.
Most topics in this forum actually discuss how to handle all
these countless bugs in this too expensive and unreliable software
product. . I need to know when it will become a reliable product.

Answer 1

Hi harpo_
Hmmm, the only harpo I'm aware of is Oprah Winfrey. Surely
Oprah (backwards spells harpO) wouldn't be using RoboHelp! (I jest)
You know, I really do hate it when folks create threads like
this. What good does it serve other than to try and stir up ill
will amongst the good folks here that use the product? Is that your
goal? What do you hope to gain? Do you work for MadCap or any of
the other tool vendors out there?
You say "it misses even features that are standard for any
$20 software". Care to cite some hard examples? Most $20 software
I've ever seen is woefully lacking features. So at best, this is a
nebulous accusation.
You further say "There are severe problems with the latest
browsers for the webhelp files". Again, please do expound on
things. What constitutes "severe problems"? I've used most of the
outputs without seeing anything close to what I'd go so far as to
call a "severe issue". However, I guess if you are using some
browser constructed to run on a TRS-80 or Timex Sinclair, yeah I'd
expect to see problems. Come now. Please cite some facts and not
just make general statements.
You also say "There are severe problems with the generated
.chm files". Again, another nebulous statement with no hard facts
to back it up. Give us some facts! I've been using .CHM files for
years without issue. Yes, there are recent restrictions imposed on
them as far as where they can run, but those were imposed by the
same folks you say make them flawlessly. Microsoft! RoboHelp has
nothing to do with that. Sorry, but I can't help thinking about
assorted movies I've seen when I hear statemenst like this. Severe
problems conjures the scene in Rain Man where the Savant gets
slapped and starts writing in his health journal that he had a
SEVERE injury.
As for reliability, it's been my experience (and I should
probably be up front here and advise that my experience is just a
bit on the limited side. I've only been using RoboHelp since 1992,
so I'm sure there are many others here with way more experience
than I have with the product) that if you follow the rules of the
road and know how to use the software, it's one of the most stable
applications I've ever had the pleasure of working with.
Seems you missed the boat. RoboHelp *IS* already a reliable
product. Your wait is over.
For me, the real question here is how well you might actually
know how to use the product.
Cheers... Rick