When transferring songs from iTunes to phone it was doing it ok then all of a sudden it started to say iTunes cannot pick up information from phone restore to factory settings I am afraid if I do this I will loose all phone numbers pictures and songs anyo
When transferring music from iTunes to iPhone after about 3 downloads a message come up saying iTunes cannot get information from phone and I should restore phone to factory settings I do not wont to do this because I am worried I will loose all phone contacts ,pictures,and songs anyone know how I can resolve this
Not a good idea to depend on an iPhone or any cell phone alone for such important data, which can be lost or stolen or damaged beyond repair.
Contacts are designed to be synced with a supported address book app on your computer and/or there are a number of free email accounts that support syncing contacts and other data over the air such as with an Apple iCloud account, Gmail, Yahoo, and Hotmail.
Photos/videos in the iPhone's Camera Roll can and should be imported by your computer as with any other digital camera.
In addition, contacts and photos/videos in the iPhone's Camera Roll are included with the iPhone's backup.
Similar Messages
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I am selling my Mac Mini. I recently purchased OS X Lion. When I restore to factory settings, how can I ensure that the operating system will still be Lion, and not the original operating system, which I believe was Snow Leopard?
If you bought Lion from the App Store, you can't legally or practically transfer it, because it's tied to your Apple ID. Reinstall the original software from the discs that came with the machine.
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Itunes cannot read contents of IPOD, please restore to factory settings...
And I'm pretty sure I've done it like... 10 times now.
This is starting to drive me nuts... Im not sure when exactly the problem started, but my IPOD (30gig video) has been working fine since I got up... Up until now. I Believe it was just after updating to the newest version of ITunes, but Im not 100% sure.
Since then, almost every time I plug my IPOD into my laptop, ITunes pops up with this message and asks me to Restore my IPOD using the IPOD Updater. The IPOD is recognized by Windows Explorer every time, and is always recognized by the IPOD Updater.
Every time I Restore it, and rename the IPOD, recopy all my music, etc... It works fine until I use the IPOD for some extended period of time... I've tested it just using it for a few minutes then plugging it back in and it tried to update my music fine, but If I use it for a few hours, the next time I go to plug it in, I get the same ITunes Cannot Read Contents of IPOD error.
I've done the Five R's numerous times, Reinstalled both ITunes and the IPOD Services numerous times... Everything shy of formatting the system to get this to work, but it just keeps happening...
What's also weird is that when I DO Restore it, and set it to Update My Library in ITunes, It says the IPOD is linked to another library and then I have set it to link to mine? Could this have anything to do with it? For the record I have not been switching computers with it or anything lately... so I'm not sure if that has anything to do with it...
Anyone have any idea, or should I take out a Service Order?
Please let me know,
-StefI've got a brand new iPod Video 60Gb and i have had this message since the first time i synced it. I think i restored the iPod about 10 times but it's always crashing when i unlupg it. It try to listen to something, the musics are on the iPod but they aren't listed in playlists or under artists or songs.
Then i plug it to iTunes and i got the message: iTunes cannot read the content.
I've bought a Belkin card just for it, the one recommended for iPod USB 2.0. Doesn't change anything. I've tried different USB ports, again, nothing new.
I was just going to try using USB 1.0 but it's sooooooooooooo slow that it will take me like 12 hours to sync the iPod!
I don't know what to do now, as i can't find if it's a computer problem or an iPod problem... -
As of Oct 20, 2012, my calendars will not load from my Macbook Pro to my iPod. Tried resetting to factory settings and installing just my work calendar... unsuccessful. Genius at my Apple store tried a DFR (?) type reset... still no calendars. All other functions of the iPod is working fine. Any suggestions?
10.8.2. And I have been keeping up with updates, but I thought they all involved fixes to Logic Pro and Aperture (but there may have been an update to OXS...is there any way to see when fixes were released?) The Genius's at our store were stumped and told me to contact Apple.... but without Apple care, I will be charged a fee.... and my iPod is in pristine shape. Is there a way to request Technical support for a problem they are possibly causing?
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I can't contact support directly because I need my serial number to enter chat. You access the serial number on the phone under settings. I can't because the phone won't turn on, it just says connect to iTunes. I can't call for support, because again, the phone doesn't work and I don't have a landline. Is there no way to avoid losing all my contacts, texts and pictures?!? I'm freaking out.
Your iPhone is in recovery mode.
Anything that you did not back up has been lost already.
You need to restore the phone using iTunes. You can restore from a backup once the software is reinstalled.
~Lyssa -
When connecting to iTunes, the system responds that the Ipod id corrupted and needs to have the factory settings restored. Factory settings are successfully installed, but response still identifies that the Ipod is corruped. Several repeats stil give the same result. Any other suggestions ?
Hello CoulntThinkOfAUser,
If you purchased the songs from the itunes store you wouldn't really loose anything. This is how to recover all of your previous purchases.
How to download past purchases.
Hope this helps.
~Julian -
my iphone 4 is not recognized by itunes when i connect to it and tells me that the phone is in recovery mode, wants me to restore to factory settings. after i agree , an alert with error 9 stopped the sync. the phone wont start
Thanks for the response. There is no cloud icon next to them. All of the songs play on the phone still and no song was purchased through iTunes. I added them manually and tried to remove them manually. According to my iTunes they've been removed but they are still on my phone and working.
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all of a sudden I'm getting a 'itunes.exe - system error It says the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. I have tried to reinstall and still can't open itunes. help!
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I attempted to update to iOS 8 and now my phone is stuck in recovery mode, and iTunes will only let me restore to factory settings. My question: Can I restore from iTunes backup after restoring to factory settings?
Hi, kformagg
I would say yes. I once had the same problem (iPhone 5, IOS 7) and first restored to factory settings and after that from iCloud backup.
It worked very well. -
i just did update of software and i lost all of my picture and songs from itune which is un usual .could any one tell me how could i get iphoto working again?
What did you update with what? Are we talking a computer? A device like an iPhone? You updated iTunes? You updated the operating system?
If you updated the iOS on a device, I believe it warns you it will erase the device and you should make a backup first. Restore from the backup.
iPhoto is an application pretty much separate from iTunes. There is an iPhoto forum if you are having problems with that application. -
I can't seem to get my ipod 4g to recognize that this computer is the computer i initially used to start this brand new. It tells me i will loose all my music. Help please, I guess I'm just stupid!
If necessary:
- Transfer iTunes purchases by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- Transfer other music by using a third-party progrtam like one of those discussed here:
Copy music
--- When everything is on your computer, connect the iPod to your computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
--- Restore the iPod from that backup
Note that the backup that iTunes makes does not include synced media like apps and music.
Sometimes a computer glitch causes the iPod to see the iTunes library as a new one. -
I followed the steps to restore to factory settings now I can't get back my info from a prior backup. My pads screen was frozen on the connect to iTunes I needed to restore. I had to setup my pad as if it was new. How do I acess my prior backup
Once again, KP is correct, but I just want to add that if you don't see the backup in the drop down menu on the summary page of iTunes when you choose the restore from backup option, then the backup is unfortunately gone. If you backup your computer, the iPad backup should probably be in that computer backup. I use Time Machine with my MacBook Pro and can access backups from months ago.
On a side note, I also archive backups from time to time. If you right click on a backup name in iTunes>Edit>Preferences>Devices (Windows) or iTunes>Preferences>Devices (Mac) you can save that backup or archive it. It will be date and time stamped. I have no idea why I do this to the degree that I do it, but I probably have 12-14 iPad backups archived in iTunes. -
Everytime I open up Itunes I can listen to my music, but once I connect it to my IPod, it says "ITunes has stopped working" and then ITunes ***** down. How do I fix this problem?
Hi The Funkster,
The resource below will provide some initial troubleshooting for the issue you are having uploading songs and artwork to iTunes Match.
How to troubleshoot iTunes Match - Apple Support
http://support.apple.com/en-us/TS4054
I hope this information helps ....
- Judy -
Ipod classic has been wiped saying 'no music'etc.
Cannot see it on the 'device list' in my itunes. I have tried restoring to factory settings and reloading...it reloads some of the music, but when I plug the Ipod back in, it wipes it again. Ocassionally Itunes freezes when I plug in the Ipod.Make sure your headphones are plugged in all the way, meaning you cannot see any of the silver still showing from the headphone's plug.
A feature of the Nano is to put it to sleep when the display goes out and it does not detect any headphones.
B-rock -
IPOD TOUCH(4th gen) MUSIC DISPLAY has wiped out all my music. The music I have is all still on ITUNES but will NOT SYNC. When attempted a displayes message appeared- Cannot read contents of IPOD (my IPOD name), go to Summary tab to Restore to factory settings. When I click OK it takes me to a CLICK on RESTORE OPTION, which I did. Then it explains that I will lose all APPS, etc.. to restore. I clicked OK again and it shows my IPOD is Downloading Software Update. The only thing being it has done this for 3 days now. It starts by stating will take 20 hours, goes down to 12 or 10 and prompts OUT and when I redo the thing again it starts back up at 20 hours but continually times out. *Also, in case it matters ,the SYNC option on my IPOD in ITUNES is Highlighted as to where I cannot use that option. Everytime I start it back up I get the same message (Cannot read contents of IPOD, go to Summary Tab,etc..) Help.
http://support.apple.com/kb/HT1808
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.
Please do not post with large italic font. It is very annoyint.
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