When try downloading or updating an app, a message appears about billing information when my information is correct!
When try downloading or updating an app, a message appears about billing information when my information is correct!
It's probably trying to bill you the 1$ holding charge, which will be returned back to you. Part of it's way of checking you out, so to speak.
Similar Messages
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When trying to download the free applications from itunes app store its asking about billing information.
Billing popup will display and navigating to billing detail page.Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item (free or paid-for) from the store.
If you are being prompted to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will need to enter credit card details - you should be able to remove the card after entering it -
When tried to download or update it showed"there is a problem in billing from previous purchased" changed to new payment account still unable to access. Created new itune account still cant access, keep showing old account detailed. & asked for verification. Pls assist. Thank you.
Also when I apply the safety copy it only imports the app the phones have had in common, so none of the apps that only the iPhone 4 had doesn't come in, only the ones I and the iPhone 4 has had in common. So you say the only way I can use the Apple ID to download on the old iPhone 4 is if I delete the apps that are in the phone and then download them again? How will that change the ID to download/update from. Won't it still have mine to update/download from?
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When I try to download free updates for apps, I've suddenly started getting an error message saying "You cannot update this software since you have not owned the major version of this software".
But I HAVE owned the software, for ages. (And, in any case, the apps in question are all free.)
And I don't have multiple Apple IDs.
What can I do?
Any advice much appreciatedThis can occur if you bought the machine used and iLife was reinstalled with another AppleID.
This also can occur if the "free apps" you downloaded have paid upgraded versions and/or are now payware and you can't get updates.
All software from MAS is copy protected, it might be free as in "no charge" but it's not free in the sense you can share it with others. -
Why is my iphone saying "unknown error" when I try to download or update an app?
Why is my iphone saying "unknown error" when I try to download or update an app?
For answers, look to the right in the "More Like This" box. You'll find your issue has already been addressed.
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I am Canadian. I apparently tried to download an app from the US app center but couldnt. Now I can't download or update any apps because I am still connected to the US site. When I try it says "change over to the Canadian site" but it doesnt shown me how.
You cannot use other countries itunes stores.
You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country... -
When I go to download or update any apps I get an error 110
I have a HTC Incredible 2 and everytime I go to download or update an app it says Installation error Unknown reason - 110.
How do I fix this? ASAPThanks for the information everyone. smj7220, I know how frustrating this is because I love to download apps on my phone, so we are going to do our best to help you. We should try putting your phone into safe mode. Safe Mode temporarily disables all applications that have been installed via the Android Market. We can determine whether a 3rd party application is the cause of an Operating System / Application issue. I will list steps to enable and disable safe mode below. If this does not work, we may need to reset the device back to default setting with a hard reset.
Enabling Safe mode
Press and hold down the Power Key.
Select Restart.
Select Restart.
When the HTC Logo screen appears, press and hold the Volume down key.
Release the Volume down key when Safe Mode appears in the lower left.
May take up to 30 seconds.
Disabling Safe mode
Press and hold down the Power Key
Select Restart.
Select Restart
Performing a hard reset will remove ALL data including the Google account, system data, application data, application settings, and downloaded applications. Please ensure you have attempted all suggested steps given by us and the community before performing a hard rest. Steps are listed below:
From a home screen, select the applications tab (located in the lower left).
Select Settings.
Select SD & phone storage.
Select Factory data reset.
Select Reset phone.
Select Erase Everything.
Perform initial set up again. -
Something has happen my ipad air 2 it wont let me download or update any apps, when I press the button do update or download it looks like it is but it doesn't so if anyone knows what's going wind please help me
Do you have any restrictions for purchasing apps on the phone? Settings > General > Restrictions. If you have a Mac computer or another Apple device can you purchase things in the App Store using the same Apple ID on something else?
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I have an Apple iphone 4s and for the last 4 weeks I cannot download or update any apps. I have an iPad and a Mac book pro and the apps download on these devices fine. My phone tells me that I have 12 updates but when I press update all or update any individually nothing happens at all. It also does not ask me for my password any more but my iPad and mac book do.
I have signed in and out of the app store and the password is correct. I have tried both kinds of reboot but that did nothing. I have tried to update the apps by connecting phone to Mac book pro...it shows the apps being download on the Mac book and says it will sync them to my phone but it does not. Everything else on my phone works fine.
Any ideas ...Please!Thank you, this has resolved both the iphone and ipad problem immediately. I am concerned that I may have a problem with apps that I bought under my old AppleID as they will not be recognised. Any suggestions for this please?
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MY iPhone 4 after being updated to iOS7 will not download or update any apps. When i press the button on my device to download a new app the loading wheel appears then in a few seconds disappears. I dont get a terms and conditions screen or anything.
Ive tried using wifi and 3G seperately. Ive tried restarting the phone. Ive tried restoring it from a backup but none of these have worked yet.
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When I try to download apps, a message appears saying that to move forward I have to agree to the new terms of the contract, but does not allow me to agree and not low Apps. Someone can explain what is happening?? thank you
Delete some stuff to make room on the device.
iCloud is not local storage and has nothing to do with your situation. -
when downloading an update from app store, password is requested from a different user. How to change user?
Unfortunately there's no way around this. you will need that password to update the apps. If he won't give it to you, then i'm not sure what to say.
You should have kept the account with the Apps you bought yourself.
Otherwise, as I said, delete the Apps, and buy them again.
Sorry. -
I m using I phone 4 .previous 1 weak i m facing the problem related to download and update my apps. when try to download or update my apps then massage is come again and again can't be download or update apps this time..
so tell me reason behind this problem.............Have you clicked on the link directly?
It should say 'Verify Now>'
Try again. -
Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.
Hi Tech5Apple,
Thanks for visiting Apple Support Communities.
If you continue to see unexpected behavior when accessing the iTunes Store, the troubleshooting steps in this article can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
All the best,
Jeremy -
After updating to ios 8.2 i can't download and update the apps in AppStore on my ipad
after updating to ios 8.2 i can't download and update the apps in AppStore on my ipad! What happens?
It may just be a glitch. Try going into the app store signing out, then sign back in and see if it clears up.
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