When try saved for web the adobe elements 11 close, mac os

when try saved for web the adobe elements 11 close, mac os, one o less week work fine, i use mac os 10.9.4 (2.4 i5, 16gb ram, hd solid) i buy Adobe in Apple Store

Go to your username>library>preferences and delete anything you find called Adobe Camera Raw <version number> prefs. To see the user library, click the Go menu in the Finder and hold down the Option key and it will appear below the little house for your user account.

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