When try to get mail it says "cannot get mail, the connection to the server failed, how to fix?

when try to get mail it says "canot get mail, the connection to ther server failed", how do I fix this issue?

Check your username, password and account settings for that email account.
If they all look right, then try deleting the account, and re-adding it.

Similar Messages

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    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
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    http://www.apple.com/support/ipad/assistant/mail/
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
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    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
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    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
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    Here are the basic steps to install version 5.6 under Mountain Lion using CharlesSoft's Pacifist:
    If you haven't already download the AirPort Utility disk image file directly from Apple Support Download
    Place the resultant AirPortUtility56.dmg file onto your Mac's Desktop.
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  • I get bad request (request header too long) when trying to get to my CU website. any ideas on how to fix?

    the CU thinks its a firefox problem. i thought it previously happened and they had a fix but not this time.

    This issue can be caused by corrupted cookies.
    Clear the cache and the cookies from sites that cause problems.
    * "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    * "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

  • Re:  iphone 4 cannot get mail, the connection to the server failed

    re:  iphone 4 cannot get mail, the connection to the server failed
    how do I fix this?  thx

    Thank you for your quick reply. 
    The easiest thing for me to do was delete the account on my phone and then add it again. 
    Thankfully it solved my problem.
    I had just updated my phone and my internet service which is why I believe there was a problem.

  • I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail  The connection to the server failed.  I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying.

    I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail  The connection to the server failed.  I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying. Can someone please help me with this?  -Stu

    Hi StuNYC,
    Welcome to Apple Support Communities.
    It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that  cause an alert like that to appear in when starting the Mail app.
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    I hope this helps.
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  • When I try to check my email, it says 'Cannot Get Mail The connection to the server failed'.  How do I correct this?

    When I try to check my email, it says 'Cannot Get Mail The connection to the server failed'.  Can anyone help me correct this?
    Thank you Bobbie

    When I try to check my email, it says 'Cannot Get Mail The connection to the server failed'.  Can anyone help me correct this?
    Thank you Bobbie

  • When I try to get on the internet thru safari at home, on my network, I get a pop up that says Safari cannot open the page because it is not connected to the Internet.  How can this be and how do I fix it?

    when I try to get on the internet thru safari at home, on my network, I get a pop up that says Safari cannot open the page because it is not connected to the Internet.  How can this be and how do I fix it?

    Does the iPod connect to other networks?
    Do other device connect?
    Did the iPod connect to this network before?
    Try:
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
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    - Power off and then back on the router
    - Reset network settings: Settings>GeneralReset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • I cannot access my voice mails.  I can't get to voice mail either through the phone app nor the viooice mail app.  When I try I get message the "can not complete call as dialed."t  Any ideas?

    I cannot access my voice mails.  I can't get to voice mail either through the phone app nor the viooice mail app.  When I try I get message the "can not complete call as dialed."t  Any ideas?

        backpack12,
    Voicemails are a vital part of having a working phone. We do suggest that you look at the contact and then the number to make sure that it is *86. If you are needing to get your voicemails until then, please dial *86.
    RobinD_VZW
    Follow us on twitter @VZWSupport

  • When I try to open my mail I get The connection to the server failed message.

    Message appears when I try to retrieve my mail: Cannot get mail. The connection to the server failed.

    Delete mail account and setup account again.

  • On my hotmail email, a sign comes up saying *cannot get mail* the connection to the server failed

    i have a new itouch and have hotmail as my email account, today 21stn july 2012, when i went onto my mail account, a sign saying the following
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    Hi kristafromne!
    I have an article here that I believe will help you with this issue. This article is about troubleshooting email accounts on your iPhone and can be found here:
    iOS: Unable to send or receive email
    http://support.apple.com/kb/ts3899
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • HT4623 I have an IPhone4 S which when using Outlook suddenly displays the following warning: CANNOT GET MAIL.THE CONNECTION TO THE SERVER FAILED

    Hello,
    I bought a used Apple IPHONE 4S about 6 weeks ago. For all this past period, it was working beautifully. This morning, I started having poblems with connecting JUST on OUTLOOK or Hotmail and on Microsoft Exchange. All other programs, such as Gmail, Yahoo as well as other apps, such as Facebook, Whatsapp, Facetime, are ALL working properly.
    the One problem I am having is when I try to log onto my Outlook ( ex Hotmail) account, I get a window with the following warning:
    "CANNOT GET MAIL. THE CONNECTION TO THE SERVER FAILED"
    I have done everything to solve it from taking out the card to switching it off to resetting the network to deleting my account to re-starting ..NOTHING worked.
    PLEASE can you advise me what to do? The Network server was working great. So what happened and how can i fix it?
    Thank you
    Nina ...

    The issue isn't with Apple/iphone or your network.
    The issue is with Hotmail, there have been a ton of threads on this already with other user having issues.
    You'll have to wait until hotmail resolves the issue.
    link http://status.live.com/

  • TS3899 for several months now i cannot receive my email.  it says cannot get mail the connection to the server failed.

    the note says the connection to the server failed.  i can get everything else off the internet but not my mail.  i think i was checking out the icloud and might have accidently done something with my email to make it stop being available to me.  how can i check out the icloud issue?  I have never used icloud before.

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Using a POP account with multiple devices
    http://support.apple.com/kb/ht3228
    iOS: Adding an email account
    http://support.apple.com/kb/HT4810
    iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
    http://support.apple.com/kb/ht1694
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    How to Sync Contacts with Your iPad Using iTunes
    http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    eMail Groups - You can use a third party app that many users recommend.
    MailShot -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    Group Email  -  https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • HT1430 on my iphone I am getting a "Cannot Get Mail" prompt says " the connection to the server failed. My mail last updated 1-31-14(the last time it would retrieve  mail

    on my iphone I am getting a "Cannot Get Mail" prompt says " the connection to the server failed. My mail last updated 1-31-14(the last time it would retrieve  mail) Ive done the turn on and off thing,thanks

    i had this problem a couple times. Try:
    1) to restart your iPhone (turn off and then on)
    2) connect to a different network or use cellular (it may be a network problem)
    3) delete your mail account from Mail app, and then add it back in
    4) create an icloud backup of all your data, restore through iTunes and then restore from icloud
    hope this helps. cheers!

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