When trying to agree to the new icloud Terms and Conditions the message is Unable to Connect to Server. What am I doing wrong?
All this happened after I updated the operating system.
This is asked and answered mnay times every day. The forum search abr is on the right side of this page.
Disable your firewall/security software.
Similar Messages
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How do I accept the icloud terms and conditions if i'm "unable to connect to server"?
How do I accept the icloud terms and conditions if i'm "unable to connect to server"?
Or how do I stop the incessant pop messages that tell me I need to do this?Hi Mark,
Try resetting your device and try again: Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears. Once the Home screen comes back up, see if the next time the Terms & Conditions popup displays you are able to log on.
You can also try deleting the iCloud account and then signing back in again: Settings>iCloud, scroll to the bottom and Delete. Follow prompts to complete Delete, then sign back in again.
Cheers,
GB -
upgraded to iOS7 but cant accept the terms and conditions as it is 'unable to connect to server' on both my iPhone and iPad, whilst my collegues all could accept them...RESET did NOT work. Any alternative thoughts?
I got it to work by enabling cookies in safari settings and turning off private browsing. Cookies are probably the key thing here. Accept button will appear at bottom right of first screen of agreement.
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I had contacted apple support before the Holiday and we had started the process of removing/replacing my husband as the primary on my ipad2. However, I keep getting messages now 'New iCloud Terms and Conditions' in a window that constantly pops up. When I go to settings to log into icloud, it is locked with a grey screen. What can I do? Also, I had gone throught he process of syncing all 3 of my devices Ipad2, mini and my iphone5 to have the same passwords, etc. for ease of use. Now that seems to be all wrong as well. HELP! I need these devices for my work and I'm short on time to go to the store, but will if I have to.
Thank you!
JulieIf the setting is greyed out perhaps you have restrictions enabled that would prevent someone from changing accounts. Settings>General>Restrictions>Allow Changes>Accounts.
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'New Icloud Terms and Conditions' window pops up every time I try to check my email, or when I open setting. My email doesn't load because of this, so I haven't been able to check my email for months. When I click, 'view terms' it takes me to my Icloud section in settings, but the terms don't pop up. I plugged it into my iTunes to see if it would pop up, but that didn't work either. My phone is updated, and I'm pretty sure I already accepted the new terms and conditions on the last update a few months back.
Hi munaxnight,
If you are having issues with your iPhone continuing to ask you to accept terms and conditions, you may want to try some things to troubleshoot.
First, quit all running applications and test again -
Force an app to close in iOS
Next, I would try restarting and if needed resetting the iPhone -
Restart or reset your iPhone, iPad, or iPod touch
If the issue is still present, you may want to restore the iPhone as a new device -
How to erase your iOS device and then set it up as a new device or restore it from backups
Thanks for using Apple Support Communities.
Best,
Brett L -
Unable to connect to server to accept new icloud terms and conditions
Unable to connect to server to accept new icloud terms and conditions
I have the same issue.
APPLE anyone to help a lot of buyers who spend a lot of money in your products ????? -
When go to iCloud and click on terms and condition a massage appears tell me unable to connect to the service
You will need Mavericks or later for that feature.
Upgrading to Mavericks
You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
Upgrading to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mavericks- System Requirements
Macs that can be upgraded to OS X Mavericks
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps. -
My iphone 5 will not let me connect to the server to accept the new terms and conditions for i cloud. Help. It is brand new.
Hi there KaseyStafford,
You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
-Griff W. -
Iphone 4s will not let me accept new iCloud terms and conditions? says unable to connect to server?
This has happened since i upgraded to IOS7
Welcome to the Apple Community.
Try deleting the account, restarting the device and signing in again. -
Firefox message was that updates since 3.6 were not on computer and so the most current version is not available. Is this true and what can I do to upgrade Firefox on this Mac with 10.5.8 Operating System. Do I have to buy another computer?
If you are on a PowerPC the latest version is 3.6.23 which can be downloaded from http://www.mozilla.org/en-US/firefox/all-older.html
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There's no agree button on the new iTunes terms and conditions, so I can't buy any apps for my iPhone5, with iOS7. Any suggestions? Three E-mail exchanges with Apple didn't help,can you?
Yes me too, tried re setting and enabling changes but no agree button anywhere?
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Trying to accept icloud terms of service from my MacAir. Step 3 says: "After a moment, the latest iCloud Terms and Conditions should load." They don't. How to pull up terms of sevice when Apple instructions don't work?
Also, are "Terms of Sevice" and "Terms and Conditions" the same document?You can access the store but ...
The Complete Guide to Using the iTunes Store
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location." -
I haveabout 7 App's that I Need to update.
However, when trying tot do so,the message I get is 'Can't download the app' (in Dutch).
The App, however, such as Pages, is no longer opening and can't be used.
What can I do to complete the updating process and start using the Apps again?Download iTunes using the tab at the top of this page. Then run the update with iTunes closed.
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where is the agree button on I phone 4 to agree to new updated terms and conditions for downloading new apps? read all info all 54pages but no agree button at end?
Try first signing out of the iTunes and App Store in Settings>iTunes and App Stores (tap on your apple ID and choose sign out) then sign back in.
Then do a hard reset, hold down the home button and the sleep/wake button at the same time until you see a white Apple then release.
Then go ahead and try again, should work.
I hope this helps! -
what if I do not have OSX 10.8.2? I have 10.7.4 and when I follow the instructions the latest iCloud Terms and Conditions do not load!!!
MacBookPro1,1 can only run Mac OS X 10.6.8, as it has got a 32-bit processor.
If you order replacement DVDs, Apple will send you DVDs with the original Mac OS X version that came with your Mac, in this case, Mac OS X 10.4.5.
If you decide to get replacement DVDs, Apple will only charge you for the delivery
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