When trying to apply a Policy, Get Error: An error occurred while performing this operation. contact an administor if this problem continues

I have just installed ES4 LC with only the Rights Management Module. I have everything setup and can access the Policy server from Acrobat pro XI and can see and create policies.
however when trying to apply any policy to my PDF I get the Error in the Subject line.
for all intents and purposes, the setup and configuration looks fine but I seem to be unable to get past the very last step and actually use the policies.
please can anyone help?

Try this:
Fix for Software Update
See Troubleshooting Automatic Software Update in Mac OS X.
Delete the following files:
/Library/Preferences/com.apple.SoftwareUpdate.plist
/Home/Library/Preferences/ByHost/com.apple.SoftwareUpdate.xxx.plist where "xxx" is a number.
/Home/Library/Caches/com.apple.SoftwareUpdate/ (delete entire folder)

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Hi Adobe..
We are using Live cycle ES and ES2 for applying security on the document..
With latest Mozilla and Chrome versions and with Adobe reader XI, if we try opening a document, we happens to see the below error message..
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To use XFA-based PDF forms on Firefox and Chrome, perform the following steps to configure Firefox and Chrome to open PDFs using Adobe Reader or Adobe Acrobat.
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@jaspnwarren

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When trying to apply a Policy, Get Error: An error occurred while performing this operation. contact an administor if this problem continues

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