When trying to authenticate into the system, I'm getting the error 8001

I'm trying to login to HFM System 9.3.1 Workspace and the following error is displayed:
8001: The database connection could not be found: - 74626d3a_11d0769be70_-7fc5
How can I fix this? Thanks in advance.
Edited by: user642786 on Feb 17, 2010 3:51 PM

Everything's on the server; for which I have no access to. They're only giving me access to the Web and the Client.

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When trying to authenticate into the system, I'm getting the error 8001

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