When trying to back up to a WD My Passport I get a message that says the back up disk is not available. Any ideas?

Find and run the Disk Utility program. In the list on the left side of the program window you should see two hard drives - the internal Mac drive and one labeled with Western Digital's name. (Not exactly sure how the WD drives appear.) Under each of those drives there will be another indented drive name. See picture below.
If you don't see two drives there's your problem - for some reason the Mac doesn't recognize that there's an external drive plugged in. Check cables, etc.
More than likely though you will see the two drives. See how in the picture I've selected the indented drive icon? Do the same for your WD drive. Now look at the bottom where it says Format. To use TimeMachine your format needs to be Mac OS Extended (journaled) and I'm betting it doesn't. After you've done that TM will be able to use the drive.

Similar Messages

HT204380 I am new to Facetime. I want to be able to talk to my iMac from my Macbook. When I try to connect via email I get a message that says the person being called "is not available for Face Time".

I am new to Facetime. I want to be able to talk to my iMac from my Macbook. When I try to connect via email I get a message that says the person being called "is not available for Face Time".

Hi PhiDor,
Thanks for visiting Apple Support Communities.
See this article for some information that can help:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
Regards,
Jeremy

When trying to download Firefox 3.6, just before finishing I get a message that says the file is corrupted and won't let me knownload

I'm trying to download firefox 3.6 and get a message saying the file is corrupted, or doesn't have authentication. What's up?

Hi,
I think there are some internet problems. If you use a (wireless)-router, maybe a reset will work. You can reset the router by pressing a button on the router itself. Try again downloading firefox.
If this doesn't work, download firefox from another computer and safe it on a USB flash drive.
Kind regards,
Joren

I got an iTunes card as a gift and when I enter the code to redeem it I get a message that says "the code you entered has not been properly activated. Please contact iTunes..." Please advice.

I got an iTunes card as a gift and when I enter the code to redeem it I get a message that says "the code you entered has not been properly activated. Please contact iTunes..." Please advice.

what did itunes say when you contacted them?

TS2611 I re installed my Final Cut express software, now when I go to use my "halo" and "arrow" application I get a message that says the file format is too new for this version of the application. Anybody have suggestions?

I re installed my Final Cut express software, now when I go to use my "halo" and "arrow" application I get a message that says the file format is too new for this version of the application. Anybody have suggestions?

After install, did you go to Apple menu > Software Update to update your FCE to the latest version?
MtD

When I boot my computer i get a message that says The Procedure entry point_NSConcreteStackBlock could not be located in the dynamic link library CoreFoundation.dll.

When I start up my laptop I get an error message that says 'The Procedure entry point_NSConcreteStackBlock could not be located in the dynamic link library CoreFoundation.dll. I have tried to uninstall itunes and all its files, I have tried to install safari, i have tried to repair Apple application support but still when I boot laptop, I get the message....I am at a loss as to what will cure this!

You should have one copy of CoreFoundation.dll in C:\Program Files\Common Files\Apple Application Support or C:\Program Files (x68)\Common Files\Apple Application Support if this is a 64-bit Windows.
The detailed file properties should be as shown.
If the file you have is correct check to see if there is another copy in the main iTunes folder. If so delete it and see if that helps.
Otherwise try uninstalling/deleting folders/reinstalling iTunes again. See Troubleshooting issues with iTunes for Windows updates for more details. Your issue looks a bit like it might be a variation of the issue in the first box.
Also worth checking that you have uninstalled the MobileMe control panel and any third party software that might try to talk to iTunes.
tt2

When trying to sign into both Safari and I Tunes I get a message that says unable to connect to itunes...what do I do to fix this

My son just got a new I Pod Touch for X-mas and it has been working just fine untill the other day when we started getting the message "cannot connect to itunes"...This happens when i try to go into both I Tunes and Safari. I dont know how to fix this especially if it might erase all the music and games he has put on it. If someone out there can help me it would be greatly appreciated.

Does the iPod connect to other networks?
Do other devices now connect?
Did the iPod connect before?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

HT1926 I am trying to update my iTunes so I can sync my new iphone 5s and it doesn't recognize the phone, apple support said I need to update my iTunes when I try and do that I get an error message that says " the ITunes update server could not be contact

I am trying to update my iTunes so I can sync my new iphone 5s and it doesn't recognize the phone, apple support said I need to update my iTunes when I try and do that I get an error message that says " the ITunes update server could not be contacted. Please check your internet connection or try back later.
My internet works fine and I have tried back dozens of times with same result.

Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks!

When trying to sign into facebook in settings for ios6, I get an error that says "You cannot sign in from your iPhone since you have opted out of Facebook Platform." What gives?

When trying to sign into facebook in settings for ios6, I get an error that says "You cannot sign in from your iPhone since you have opted out of Facebook Platform." What gives?
More info: I've combed through the settings in facebook and there is nothing that shows I'm blocking anything from accessing it.

Sure sounds like a Facebook setting. When you look at your Privacy Settings in Facebook (on facebook.com), you should see something under "Apps you use" that says
Turn off your ability to use apps, plugins, and websites on and off Facebook. After you turn this off, we will not store information about you when you use apps or websites off Facebook.
The "Turn off" is a hyperlink that shuts down the Facebook platform. If you don't see this, or if the wording is different, you may have (inadvertently?) shut this off, and should be able to turn it back on.
Edit: The sequence to that screen on facebook.com is: Privacy Settings (from the upper right dropdown), then "Ads, Apps and Websites" will have an "Edit settings" link to the right. This is where you'll see the "Apps you use" screen.

When trying to open lightroom I get a message that says, "The lightroom.exe that the short cut refers to has been changed or moved, so the short cut will no longer work properly. Do you want to remove this short cut? The program has opened and worked fi

When trying to open lightroom I get a message that says, "The lightroom.exe that the short cut refers to has been changed or moved, so the short cut will no longer work properly. Do you want to remove this short cut? The program has opened and worked fine in the past.

You have (probably accidentally) moved or deleted the Lightroom program. You need to find it (have your operating system search for lightroom.exe) and move it back to where the shortcut expects it to be.

HT1925 When I try to uninstall apple updater I get a message that says " The feature you are trying to use is on a network resource that is unavailable." I dont understand this. How can I finish uninstalling the apple update program?

When I try to uninstall apple updater I get a message that says " The feature you are trying to use is on a network resource that is unavailable." I dont understand this. How can I finish uninstalling the apple update program?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time?

HT201210 When trying to restore the iPhone 4, I get a message that says "The requester resource was not found." What does this mean?

When trying to restore the iPhone 4, I get a message that says "The requester resource was not found." What does this mean?

Hi timtim89,
Thanks for visiting Apple Support Communities.
You may need to restore your iPhone after placing it in recovery mode. See this article for the steps:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Regards,
Jeremy

TS4036 I am trying to back up my Ipod and I keep getting a messages that says" the maximum number of free accounts have been activated on this Ipod touch" I only have one account set up. What do I need to do?

I keep getting a messages that says" the maximum number of free accounts have been activated on this Ipod touch" I only have one account set up. What do I need to do?
Thank you

Welcome to the Apple Community.
You should only get that message when you are trying to create a new account.
Unfortunately once all the 3 iCloud accounts have been created on your mobile device, you cannot create any more regardless of what you do. You will need to re-use one of the accounts that you have already created or create your new account on another device or computer.

I keep getting calls, so I added that number to my list of calls to block. It doesn't ring anymore, but I keep getting notification messages that say "Call back". Why do I receive this when the call should be blocked?

I keep getting calls from (removed), so I added that number to my list of calls to block. It doesn't ring anymore, but I keep getting notification messages that say "Call back (removed)". Why do I receive this when the call should be blocked?
Private info removed as required by the Verizon Wireless Terms of Service
Message was edited by: Admin Moderator

Okay, you are correct the call is not supposed to ring in. Have you done any troubleshooting on the phone? First off, try power cycling the phone. Turn the phone off, then back on again. If that does not work, then try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot. See if that changes things. Is the caller using the exact number that you blocked, or is it possible they are using another number, or have restricted the Caller ID?

My computer crashed and was rebuilt. I tried to sync the music from ipad back to my computer but I keep getting a message that says the content on my ipad will be erased. It also says the ipad was synced to a different library.

My computer crashed and was rebuilt. I tried to sync the music from my ipad to my computer but get a message that says the content on my ipad will be erased and is synced to a different library. All the music purchased from itunes synced but I need to get the music that was not purchased on itunes. How do I do this?

You don't. the ipad is not a backup/storage device. it simply mirrors the selected content of your computer. The sync is one way - computer to ipad. The only exception is itunes purchases.
Did you fail to maintain a backup copy of your computer?
If so, not good.
You may be able to purchase a third party program, not supported by Apple, to get the other music.

When trying to back up to a WD My Passport I get a message that says the back up disk is not available. Any ideas?

Similar Messages

Maybe you are looking for