When trying to backup and sync my ipad and iphone with itunes the device does not appear int he upper right hand corner anymore

Question

when trying to backup and sync my ipad and iphone to itunes it does not appear in the upper right hand corner under devices for me to click on

Answer 1

In that same window - the one where you see your backups - click on the box at the bottom that say -Prevent iPods, iPhones and iPads form syncing automatically. Then click OK and quit iTunes.
Connect your iPad to the computer and launch iTunes. Right click on the iPad name on the left side under the devices heading and select - Restore from backup. A window will pop up from which you can select any of the backups that you have for the iPad. Select the backup that you want to restore from and then go agreed and restore the iPad. Sync with iTunes when you are done.
Remember that when you restore from a backup - you restore everything in that backup to the iPad. You cannot selectively restore content. It is all or none.