When trying to burn a playlist onto a Cd-R my itunes account says "No supported Disc Burners Found"
Hello,
I am trying to burn a playlist to a cd, and my itunes account says I do not have a supported disc burner. I have been searching for a solution and I cannot find one. My computer is a Lenovo and has windows 8 as its software.
Thanks
at14
Refer to following articles:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/TS2308
iTunes for Windows: Troubleshooting CD issues caused by device filters
http://support.apple.com/kb/TS2372?viewlocale=en_US
iTunes for Windows: "Registry settings" warning when opening iTunes
http://support.apple.com/kb/TS3299
Similar Messages
-
Error Message 4621 when trying to burn a playlist
I am running Windows XP and Itunes 10.4. I haven't burned a playlist to a CD for about 5 years and the last time I did, there was no problem. I imported one of my purchased CDs into Itunes and all songs play fine. The CD has since been damaged and I was trying to burn the songs onto a CD. I'm using Maxell CD-R discs. After about 30 seconds, I get an error message 4621 saying that my attempt to burn failed. I am using a Dell XPS 400 and my E drive is HL-DT-STDVD+-RWGWA4164B. I haven't updated drivers in a while, but the drives work fine and play the CDs. Does anyone have any suggestions on how to fix this problem?
Thanks
KellyI too have been having troubles burning DVDs from iTunes, in my case under Vista. I think this could be a re-run of an earlier iTunes problem when Apple took a sudden dislike to grammatical expressions such as '. Anyway, by trying to burn with other software I've found the error happens when iTunes tries to burn a track with either a very long name, or a track that contains an odd symbol. Just now a track name from Verdi's Aida was not only very long but also contained this symbol / and I got repeated Error 4850. Once I edited the track name to remove this (and shortened the track name for good measure) the problem has gone away.
Jeff Underwood
<Edited by Moderator> -
I tunes: I am using version 12 of I tunes. Ever since downloading it I get the message when trying to burn a playlist it says, The attempt to burn a disc failed. The disc could not be read from or written to.
I uninstalled V-12 and then reinstalled it. This enabled me to burn a disc again but after a couple of tries I received the same error message again. Has Apple put out a fix to this problem that anyone is aware of?
Thanks.Hi rossfrombluffton,
Welcome to the Support Communities! The resource below provides some general things to consider when burning a disc with iTunes. I would also try burning a music CD and a data disc from a different application in the Windows OS and trying a different brand CD just to confirm the issue is not with the optical drive.
Can't burn a CD in iTunes for Windows - Apple Support
http://support.apple.com/en-ae/HT203173
Find out what to do if you can't burn an audio CD using iTunes for Windows. Sometimes an audio disc may not burn as expected. Here are some things to check.
Update iTunes
Download and install the latest version of iTunes for Windows.Check for unauthorized songs
iTunes will stop burning a disc if you purchased one or more of the songs in a playlist from the iTunes Store and the songs aren't authorized to play on your computer. This message should appear: "Some of the files can not be burned to an audio CD. Do you still want to burn the remainder of this playlist? For more information on why some files can not be burned, click below."
To find out which songs aren't authorized, play each song in the playlist. Songs that play are authorized. Songs that don't play aren't authorized. You'll be asked to authorize any unauthorized songs.Make sure your playlist will fit on a single CD
If there are too many songs in a playlist to fit on a single CD, iTunes should ask if you want to burn multiple discs or cancel the burn. This message should appear: "The songs in this playlist will not fit on one Audio CD. Do you want to create multiple Audio CDs with this playlist split across them? This will require more than one blank CD to complete."
If you click the Audio CDs button, the burn will continue and you'll be asked to insert blank CDs until the playlist is completely burned. If you click cancel, the burn will be canceled.
To make the playlist shorter so that it will fit on a single CD, select a song to remove from the playlist and choose Edit > Clear. Repeat this step until the duration of the playlist is between 60 and 80 minutes. The duration appears at the top of the playlist window. Most CD-R discs can hold 60 to 80 minutes of music.
Check how many times you've burned the playlist
An unchanged playlist that contains songs purchased from the iTunes Store can be burned no more than seven times.Additional steps and submitting feedback
Go to iTunes Support to get additional troubleshooting suggestions specific to your optical drive configuration or to submit feedback to Apple.Learn more
For additional troubleshooting, please see these steps:
Additional troubleshooting tips for burning issues
iTunes for Windows doesn't recognize my audio CDs
Last Modified: Feb 3, 2015
Have a good day ...
- Judy -
When trying to burn a playlist to a blank CD, iTunes 10.3.1 won't recognize the blank CD I've inserted (Verbatim CD-R). I've burned using these CDs before, this is a recent problem. Not the burner, as I can burn using Toast. iMac with Snow Leopard 10.6.8
What kind of CD are you burning (Audio or MP3)?
If you're burning an MP3 CD, the songs must already
be in mp3 format.
If not, iTunes will tell you that you have no songs
in the playlist.
M
I was making an audio cd. But I have since found out what the problem was. The files in my PLAYLIST I converted to aiff, since they were SDll files (I thought they were similar to AIFF, and they PLAY on Itunes...just won't burn.) When I selected the songs in the playlist and converted them...I thought all those files were converted, They were not. The converted files went into my LIBRARY, even tho I selected the ones in the playlist...and once I exchanged the SDll versions of the songs in my playlist. THEN they burned fine...but still...it's confusing..you say convert..it says it's been converted..and what they don't say is it's not been converted inside the playlist...where I had selected the songs...It just ADDED aiff versions..but only in the library...Anyway, that's what happened. But it's strange that it PLAYS SDll but won't burn them....and you'd think, logically..the ones you selected would change...but they don't. Playlists are mainly pointers to the actual files I guess...a sort of Alias..
At least it works now. But it's sad that the latest itunes does more, but also does LESS...as I used to be able to burn SDll files. Now I'll have to convert all my files to AIFF, and mp3's as I assume my ipod video won't play anything but mp3's? -
i can't burn a playlist to a disc from itunes, it comes up with no supported disc burners found, any ideas?
Additional information:
-also ran "Repair" with new download of iTunes
-am using the same spindle of CDs that worked perfectly a month ago. Tried another brand also to be safe. None worked.
-ran CD/DVD diagnostics within iTunes with Apple Care - no issues apparent
-also tried write-speed 20X on advice of Apple Care (don't know why they thought 20X would be the magic number after the other 3 I tried didn't work)
-tried running itunes in another user account on the computer - same problem, same error code
-Apple suggested it was a copyright issue. I can't even burn music that I created/recorded myself, so that doesn't make sense.
-They thought maybe Quicktime wasn't installed properly, so we checked a film in Windows Media - it played, meaning Quicktime was fine apparently.
Solution:
Unclicked CD text option & Sound Check, ran burn from the File drop down menu (max speed) on a Philips CD-R and it worked! Had been right clicking the playlist name and selecting Burn option from there. That being said, it did not work on 2 other brands prior, with same settings. Not sure why. Just happy it's working again. Is it a brand issue? -
I ran the diagnostics test and the program was unable to detect a prerecorded cd. This is a fairly new problem and I am not sure what to do.
The results to the diagnostics test are below:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Dell Inc. Inspiron 5520
iTunes 11.0.4.4
QuickTime 7.7.4
FairPlay 2.4.14
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0035BB400AFA2018
Current user is not an administrator.
The current local date and time is 2013-07-14 17:29:40.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is supported.
Core Media is not supported. (16002)
Video Display Information
Intel Corporation, Intel(R) HD Graphics 4000
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.4.4 (x64) is currently running.
iTunesHelper 11.0.4.4 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
Failed while scanning for CD / DVD drives, error 2380.
Error while opening iTunes CD driver. This could be caused by a corrupted iTunes file or a conflict with other older CD burning applications, either currently installed or previously installed and uninstalled incorrectly.Hello queenabs,
It sounds like you are trying to burn a playlist to a disc in iTunes, but you are getting the error, "disc burner or software not found." I found a couple of resources that I think might help with an error like this.
I recommend starting with the steps in this article:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/TS2308
If you are still having trouble with burning a disc after following the steps in that article, I recommend following the steps in this article:
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/TS1374
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Get "error 4300" when trying to burn a playlist cd
All at once I am getting this error when trying to burn a cd in iTunes. Sometimes it will burn one song and then again it won't.
Hello aleahcim915,
I was looking through our resources for troubleshooting cd burning errors in iTunes for Windows, and came across some great information for you. I would first recommend you use this article named iTunes for Windows: Additional troubleshooting tips for burning issues found here: http://support.apple.com/kb/TS1374.
Start here, and work your way down:
Resolution
If after following the instructions in this document you still can't read or burn discs, try the following:
Try other software
Open a different music player, such as Windows Media Player, and test if it can play a CD you've burned.
Open the CD burning software that came with your computer or disc drive, and test to see if it can burn a CD.
If you're not able to read or burn discs using other software, there may be a more general issue with your computer or the drive. You should probably contact your computer or drive manufacturer for help. In the mean time, try the tips below.
Use good blank discs
Some brands of blank discs may work better with your drive than others. Check the disc manufacturer's website for the brand of blank discs you are using. Many brands post lists of drives that have issues burning to their discs. They may also publish tips on how to troubleshoot burning issues.
You can use the chart below as a general guideline to assess what types of CD-R media are compatible with different drive types.
If need be you can also re install iTunes, and Apple has another article that will walk you through that. For Windows 7+ and Vista, http://support.apple.com/kb/HT1923 depending on the version you have installed.
All the best,
Sterling -
Error message 4850 when trying to burn a playlist to disc
I have recently upgraded my laptop to a dell E6500, and have downloaded the latest version of itunes. Since I have had this new laptop, and new version of itunes, I have been unable to burn discs from playlists. It starts to write a track, and then i get an error message "4850". Can anyone help me with this? Ive seem some other people saying they have had this problem, but im not v conputer savvy, and dont always understand their technical response
ThanksI too have been having troubles burning DVDs from iTunes, in my case under Vista. I think this could be a re-run of an earlier iTunes problem when Apple took a sudden dislike to grammatical expressions such as '. Anyway, by trying to burn with other software I've found the error happens when iTunes tries to burn a track with either a very long name, or a track that contains an odd symbol. Just now a track name from Verdi's Aida was not only very long but also contained this symbol / and I got repeated Error 4850. Once I edited the track name to remove this (and shortened the track name for good measure) the problem has gone away.
Jeff Underwood
<Edited by Moderator> -
Error code (4880) when trying to burn a playlist to disc
I have never had a problem burning play lists to disc, before installing iTunes 8. I fact up until a few weeks ago burning was a breeze and was really fast. but now every time i try to burn a disc it starts burning the first two tracks and then says disc burning is canceling then ejects the disc and displays the error message: 'unable to burn disc. An unknown error occurred (4880)'
Has anyone any Ideas on how to solve this problem? It is starting to become very irritating.I too have been having troubles burning DVDs from iTunes, in my case under Vista. I think this could be a re-run of an earlier iTunes problem when Apple took a sudden dislike to grammatical expressions such as '. Anyway, by trying to burn with other software I've found the error happens when iTunes tries to burn a track with either a very long name, or a track that contains an odd symbol. Just now a track name from Verdi's Aida was not only very long but also contained this symbol / and I got repeated Error 4850. Once I edited the track name to remove this (and shortened the track name for good measure) the problem has gone away.
Jeff Underwood
<Edited by Moderator> -
I am getting Error 4261 when trying to burn a playlist to a disc??
I burned one CD then was about to do another playlist and I keep getting Error 4261. I've wasted a lot of blank CD's in the process. I have authorized my computer. What else can I try??
Thanks!!Hi CathyAC,
If you are having issues burning CDs in iTunes on your Windows machine, you may find the following article helpful:
Apple Support: Can't burn a CD in iTunes for Windows
http://support.apple.com/kb/ts1436
Regards,
- Brenden -
When I try to play music downloaded from itunes on my iPhone 4S it says 'this URL is not found on the server'. This does not happen when I play the same music on my iPad. The music plays fine. The message also comes up when I try and login to iTunes on my iMac. Can anyone help?
I too am having the same issue as the OP.
Your USER AGENT information is Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_2) AppleWebKit/600.3.18 (KHTML, like Gecko) Version/8.0.3 Safari/600.3.18
Every webserver that receives a request from your browser is able to determine the HTTP USER AGENT information unless it has been removed by some software (e.g. firewall) before the request was trasmitted. -
Strange problem when trying to burn a playlist
I have a G5 and Itunes 6 or 6.0, whatever he current one is...anyway. I put in the songs (from my "library") into my playlist. All are, say, Aiff files, and all are playable (ie I can press the space before the song and it plays fine) and all are 44/16 stereo, and all are checked. I put in a blank CD and press the burn button and it goes for a few seconds like it's getting ready to burn...and suddenly an error message comes on that says something like: ! THERE ARE NO SONGS ON THIS PLAYLIST-PLEASE CHECK ALL SONGS...but all songs have been checked off and the songs are definitely there!...but ITUNES doesn't seem to "see" them or something. Also, sometimes (not always) it seems to burn, but then an extra step happens. At the end of the burn, the burn icon changes to a import icion that says, Import songs and I have to press THAT and THEN the cd is actually burned, that is if the computer even sees the tunes...it's very odd...Final additional weird thing. On my desktop there are now at least 2 CD icons, which both disappear when I eject the one with the title. I've even seen 3 or 4 cd icons there (at the same time) by the way. BUT Mainly I want to know why it says "there are no songs in this playlist".
quarkbrain aka andrewgold
G5 Mac OS X (10.4.3) it is silver and grey and has a plug for electricityWhat kind of CD are you burning (Audio or MP3)?
If you're burning an MP3 CD, the songs must already
be in mp3 format.
If not, iTunes will tell you that you have no songs
in the playlist.
M
I was making an audio cd. But I have since found out what the problem was. The files in my PLAYLIST I converted to aiff, since they were SDll files (I thought they were similar to AIFF, and they PLAY on Itunes...just won't burn.) When I selected the songs in the playlist and converted them...I thought all those files were converted, They were not. The converted files went into my LIBRARY, even tho I selected the ones in the playlist...and once I exchanged the SDll versions of the songs in my playlist. THEN they burned fine...but still...it's confusing..you say convert..it says it's been converted..and what they don't say is it's not been converted inside the playlist...where I had selected the songs...It just ADDED aiff versions..but only in the library...Anyway, that's what happened. But it's strange that it PLAYS SDll but won't burn them....and you'd think, logically..the ones you selected would change...but they don't. Playlists are mainly pointers to the actual files I guess...a sort of Alias..
At least it works now. But it's sad that the latest itunes does more, but also does LESS...as I used to be able to burn SDll files. Now I'll have to convert all my files to AIFF, and mp3's as I assume my ipod video won't play anything but mp3's? -
HT1567 Error 4310 when trying to burn a playlist to a disk
Every time i try to burn an exising playlist on to a brand new cd, it goes about half way and then a box pops up that reads "An unknown error (4310) has occured." I tried the diagnostic test and even after, nothing changed. Is there anything else i can do?
Hello aleahcim915,
I was looking through our resources for troubleshooting cd burning errors in iTunes for Windows, and came across some great information for you. I would first recommend you use this article named iTunes for Windows: Additional troubleshooting tips for burning issues found here: http://support.apple.com/kb/TS1374.
Start here, and work your way down:
Resolution
If after following the instructions in this document you still can't read or burn discs, try the following:
Try other software
Open a different music player, such as Windows Media Player, and test if it can play a CD you've burned.
Open the CD burning software that came with your computer or disc drive, and test to see if it can burn a CD.
If you're not able to read or burn discs using other software, there may be a more general issue with your computer or the drive. You should probably contact your computer or drive manufacturer for help. In the mean time, try the tips below.
Use good blank discs
Some brands of blank discs may work better with your drive than others. Check the disc manufacturer's website for the brand of blank discs you are using. Many brands post lists of drives that have issues burning to their discs. They may also publish tips on how to troubleshoot burning issues.
You can use the chart below as a general guideline to assess what types of CD-R media are compatible with different drive types.
If need be you can also re install iTunes, and Apple has another article that will walk you through that. For Windows 7+ and Vista, http://support.apple.com/kb/HT1923 depending on the version you have installed.
All the best,
Sterling -
HT1152 Error 4310 when trying to burn a playlist from iTunes.
I have done all the troubleshooting set forth in the prior discussions, including burning the same playlist via Windows a Media Player. But still no luck burning it from iTunes. I am using Windows 8. It seems that may be the problem. If there is some compatibility issue with Windows 8 and iTunes then Apple needs to be aware. Please fix. I need this feature and would prefer not to have to keep creating the same playlists in a Windows Media Player to be able to burn them.
Hello, I gave up on Win 8, the only worse OS than OSX 10.7 or 10.9, but might try reposting over here!
https://discussions.apple.com/community/windows_software -
Itunes says "disc burner or software not found" when trying to burn a playlist
I ran diagnostics on my CD/DVD Drive and got this. This is all greek to me
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
HP-Pavilion GN561AA-ABA a6230n
iTunes 10.6.1.7
QuickTime 7.7.1
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL Not Available
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 001CAD4403BE4F90
Current user is not an administrator.
The current local date and time is 2012-05-22 08:54:12.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 6150SE nForce 430
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
Failed while scanning for CD / DVD drives, error 2380.
Error while opening iTunes CD driver. This could be caused by a corrupted iTunes file or a conflict with other older CD burning applications, either currently installed or previously installed and uninstalled incorrectly.
The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive E: HL-DT-ST DVD-RW GSA-H60L on CDR media at speed 40X.Refer to following articles:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/TS2308
iTunes for Windows: Troubleshooting CD issues caused by device filters
http://support.apple.com/kb/TS2372?viewlocale=en_US
iTunes for Windows: "Registry settings" warning when opening iTunes
http://support.apple.com/kb/TS3299
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