When trying to buy a game on my ipad mini it is saying that i need to contact itunes support. What do i do.
I have never had this problem before'
You need to do as the message says and contact iTunes Support, which you can do via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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What should I do to solve the problem?
Here is an extract from an Apple support link -
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible. -
i cant buy platinum in arcane legends it keeps telling me that i need to contact itune support first to complete my purchase
So you'll need to contact support.
https://expresslane.apple.com/GetproductgroupList.action -
I guess I have more then one Apple ID accounts and I own a little money on both and I am willing to pay and when I try to update and put my new payment method in my iPhone it tells me I need to contact iTunes support, the apple id I'm useing now is xxxxxxx and I know that I had one with xxxxxxx but apple won't let me use that one anymore it just say account nolonger promitted. Please help
<Edited By Host>Have you contacted iTunes support ? If not then you can do so via this page (these are user-to-user forums, and I've asked the hosts to remove your email addresses from your post) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I am trying to buy smoola for magic piano and although there is enough money in my account, it keeps telling me to contact itunes support to complete my purchase. I am about ready to throw the dang thing at the wall! any ideas?
If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption
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I am trying to purchase a subscriptions from an app on my iphone and I am getting can't connect to itunes store and to contact itunes support its annoying and I am not getting the correct repoonse from the link
I am getting the same thing right now. Although I am trying to purchase a game on my iPad. I contacted support and am waiting to hear from them.
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HT1689 Getting a message to contact itune support when trying to buy some game money to play
Plz help Getting a message to contact itune support when trying to buy some game money to play
How did you contact them and what reply did you get ? If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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In my app store account appears money, but when I try to buy a game with my iPhone, a message display saying that I don't have enough credit, why?
If you're in the US, are you including the sales taxes charged in your location when you calculate how much you'll need?
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When i tried to download iOS8 on my iPad Mini it told me that I needed to connect my iPad to iTunes, I have done that and now it says I need to restore my iPad. How can I get my iPad working without losing everything on my iPad? I don't want to lose my apps and photos!
Help would be much appreciated!If you are getting the connect to iTunes screen then it's too late to take a new backup and/or copy anything off it. Prior to starting the update did you take a backup, either to the cloud and/or to your computer's iTunes ? If not then have you recently taken a backup that might have your photos and apps content/settings in it ?
As long as the apps are still in your country's store then you should be able to redownload them via the Purchased tab in the App Store app (and the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes), and if the apps store their content on a server/cloud service then you might be able to get their content back from that - if they store their content on the device then you will need to have a backup.
For our photos you could try doing a search for programs that claim to be able to recover content from a device - I haven't used any so I can't suggest one. -
Changed battery in laptop and now when trying to open dreamweaver cs3, I get "licensing for this product has stopped working"... contact customer support (thats a laugh). So what now?
it says: You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT admin or Adobe customer support for help.
Well it seems I am only able to install this on a maximum of 3 computers so if I uninstall and reinstall I may have used up all three. What caused this in the first place?And most licenses extend to 2 machines; not 3. Your computer's clock probably reset when you changed batteries. Is your computer's clock set to the correct date and time now?
See Activation & Deactivation Help
Nancy O. -
HT1491 when i buy coins it asks me to contact itunes support what do i do?
when i buy coins it asks me to contact itunes support what do i do?
Click here and request assistance.
(68792) -
When ever I play my games on my iPad mini, it unexpectedly just turns off on me? Whats wrong?
When ever I play my games on my iPad mini, it unexpectedly just turns off on me? Whats wrong? Can it be that my iPad mini has a virus?
Very doubtful it's a malware issue.
When that happens, try resetting the device.
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If an app quits again, tap Settings > General > Reset > Reset All Settings
Then try an app again. -
I was trying to buy a song on my ipad mini, then I typed in my apple ID. It took my money and did not give me the song. So then I plugged it in to my mac and it made me sync my ipad and it changed all of my information and I had a different persons data.
Hello seth53,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario -
I want to make an in-app purchase on my iphone . My billing address is correct but when I try to purchase it it tells me that the purchase can't be done and that U have to contact the itunes support. They didn't give me a reason why it doesn't work. I was hoping somebody could help me.
You will need to contact iTunes support and ask them why the message is appearing, they are the only people who can help you with it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I just wanna be able to use my card to buy on itunes and says to contact support when I want to buy something
If you haven't already done so then you will need to contact iTunes Support (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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