When trying to buy from iTunes Store on new iPad, I am asked security questions.  Cannot remember answers.  What to do?

Cannot remember answers to security questions.  Trying to buy from iTunes for first time on news pad.

If you can't remember your answers you'll have to reset them.  See https://discussions.apple.com/docs/DOC-4551.

Similar Messages

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    To change the Apple ID for purchases, go to Settings>Store>Apple ID, tap the ID show, sign out, sign back in using the ID you want to use.

  • TS3297 error 8003 when trying to download from itunes store

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    Doublechecking ... you've tried the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document?
    iTunes: Advanced iTunes Store troubleshooting

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    It's an upgrade from 4S to 5S if that's any help and I have checked if there are any updates which have not been done on the old phone and it says there isn't.

    egadgetguy wrote:
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    Why not?
    How are you trying to do this?
    Plug it into your computer, open iTunes, select it in iTunes then click Restore Backup...

  • When trying to download from apple store runtime error message 6025 comes up

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    To change the Apple ID for purchases, go to Settings>Store>Apple ID, tap the ID show, sign out, sign back in using the ID you want to use.

  • Issue after purchasing from apps store for New IPad

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  • I tried buying an album off the iTunes Store but I didn't know the security question answers. It disabled my account from buying for 8 hours but I want the album by tonight! Help please?!?!

    I tried buying an album off of the iTunes Store but I didn't know the security question answers. I reached the limit for the amount of answers and now it disabled my account from buying for 8 hours but I want the album by tonight! Can anyone help?!

    If you've disabled your account for 8 hours then you will need to wait until the 8 hours have completed.
    When the 8 hours are up, then if you have a rescue email address (which is not the same thing as an alternate email address) on your account then you should get a reset link on your account : http://support.apple.com/kb/HT6170
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620

  • I have problem with buying from iTunes Store

    I have problem with buying from iTunes ??!!
    I've put all of my info cards
    What can i do ?!

    Are you trying to spam the forum with 6 the same posts?
    Please give more details of your problem and answer the question below:
    Is the app available in your country?
    Are you using the App Store for your country?

  • I have itunes account and I'm trying to buy for itune store and asks me security questions which I can not remember and do not put a rescue optional email I should do?

    I have itunes account and I'm trying to buy for itune store and asks me security questions which I can not remember and do not put a rescue optional email I should do?

    Hello Jbamrah,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
    Navigate to My Apple ID using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 
    Best of luck,
    Mario

  • ITunes (10.5.2.11) locks up when trying to download from iTunes U site Madingley Lectures.

    iTunes (10.5.2.11) locks up when trying to download from iTunes U site Madingley Lectures. The problem is repeatable on two different PCs running the same version of iTunes. I never previously had problems downloading presentations from this site. Any ideas?
    Both PCs are running Windows 7 fully up to date with patches.
    Paul

    Duncan,
    I successfully downloaded the latest edition by going to the Store area. It took around 10 minutes. iTunes behaved fine and indicated the progress of the download.
    However when I try to download another lecture via the iTunes U option within iTunes, the software freezes.
    There is no progress bar and I can't change focus within iTunes. The only option I have is to kill the process from the Task Manager.
    The lockup occurs almost immediately after I click on the Get button.
    In previous months the downloads worked fine.
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  • HT203167 lost some music and cannot find it on my computer.  tried to repurchase from itunes store and won't let me stating that it was previously purchased, yet doesn't give an option to redownload. help anyone?

    lost some music and cannot find it on my computer.  tried to repurchase from itunes store and won't let me stating that it was previously purchased, yet doesn't give an option to redownload. help anyone?

    AlexCarey, I've been having issues purchasing recently and place a number of calls to the support team. On Oct. 5th, and on my own decision, I went into my itunes profile and re-entered my credit card expiration date and security code. (Notice, it is not displayed for safety measures.) Today, I received an email from Apple support verifying if I made changes made to my account. For the heck of it, I logged back into itunes; click "Buy". It's working again after three days of failure. However, diagnosis still displays "Secure link to itunes store failed". Very confusing state of affairs, lately. See my post on "Itunes dilemma"

  • HT1918 First time trying to buy from iTunes and I received a message that my payment was declined. I was using the MasterCard method. Help

    First time trying to buy from iTunes and I received a message that my payment was declined. I was using the MasterCard method. Help

    Is this a debit card you're trying to use? If so, those are apparently no longer accepted by the iTunes Store. You need to use a true credit card. If you are using a credit card, make sure all your billing details match your bank statement exactly. If that doesn't help, call your credit card company and ask if they can see any sort of flag on your account that might cause your card to be declined.
    Regards.

  • HT201412 My Ipad is not responding.  It has the small apple in the middle of the screen with the little "thinking" flower symbol surrounding it, and does not respond to restoring. We received an error message when trying to restore from itunes.

    My Ipad is not responding.  It has the small apple in the middle of the screen with the little "thinking" flower symbol surrounding it, and does not respond to restoring. We received an error message when trying to restore from itunes.

    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • TS3297 How is the following error corrected when trying to access the Itunes store - an unkown error occurred There was an error in the Itunes store. Please try later Ox80092013

    How can the following error incurred when trying to access the Itunes Store be corrected:  an unknown error occurred  There was an error in the store. Please try later 0x80092013

    Try here  >  http://support.apple.com/kb/TS3221
    And/or... see the  More Like This  section on the right.

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