When trying to connect to wifi,

when trying to connect to wifi , it is saying cna not scan for wireless connections

Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:                 
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Similar Messages

  • Ever since I downloaded ios7, my iPhone 4s keeps freezing when trying to connect to wifi. Help?

    My iPhone 4s keeps freezing whenever I try to connect to wifi. It either won't even open wifi, and when it does, it'll freeze as soon as wifi is open. I can force quit the settings area, and it unfreezes the iPhone, but it doesn't fix the settings area, which is still frozen. I have come to points when I can connect to wifi, but it only lasts about 30 seconds before dropping the connection. This happens everywhere, even at home, when I'm right next to the router. What should I do?

    Try resetting your settings. Settings > General > Reset.
    I had this happen shortly after updating and it worked when I reset.
    Doesn't delete anything though.

  • IPad displaying an Hotspot Error message when trying to connect to wifi. How do I fix?

    When attempting to connect to the public wifi network at work on my iPad, I started getting the following error message today: "Error Opening Page - Hotspot login cannot open the page because the network connection was lost."  In order to utilize the network, you must read and accept a user agreement, which will not load and instead displays the error.  I have already tried turning of the wifi and turning it back on and rebooting the device.  This has never been a problem before, and I have had my iPad for several months now.  Further, my iPhone is connecting to the same network with no problem.  How do I correct this problem??  Thank you so much for any help provided!

    Hi elizabeth_lynn,
    Thanks for using Apple Support Communities.
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
    If you're unable to join a nearby Wi-Fi network
    Try restarting your Wi-Fi router by turning it off and then on again.
    Note: If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    When joining an 802.11n Wi-Fi network, ensure that your router is properly configured. See this article for more information.
    Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
    Note: This will reset all network settings, including passwords, VPN, and APN settings.
    Hope this helps,
    Mario

  • I keep getting error "Unable to join the network" when trying to connect to wifi

    Help!  I have tried to connect to multiple networks and keep getting the same error message.  I have reset my network settings and wiped the ipod clean restored.  Any ideas?

    No.
    Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • 'Alert: No Internet Connection' Error when trying to connect to Wifi networks

    Hi,
    I have a 13' MBP late 2012, reccently I've been unable to connect to any secured Wifi network after updating to the OSX 10.9.2,
    I've tried everything-
    - Restarting
    - Resetting the PRAM
    - an SMC reset
    - Restarting in Safe Mode
    - Repairing Hard Drive & Permissions in Disk Utility
    - And even reinstalling: Maverick OSX 10.9.2 (Combo) Update
    - I've even compared my laptops settings with my Sister's laptop who has also downloaded the update but does not have the same problem, they are all the same as far as I can see.
    The problem is prevelant in every Wifi network I try to connect to, the only reason I am able to connect to the internet at all right now is that I've disabled the WEP key setting for my router.
    It just keeps repeating the 'Alert: No Internet Connection' or a 'Connection Timeout' warning...
    Any help would be greatly appriciated!
    Thanks

    I have tested your xsd file in versions 10.0.5.1279 and in CR XI - no errors.
    You may try to update your Crystal Reports 10. There are SP5 and SP6 available to download from the following location:
    http://support.businessobjects.com/downloads/service_packs/crystal_reports_en.asp#CR10

  • "password incorrect" when trying to connect to wifi

    I can successfully connect to my WPA2 encoded wifi connection from many different devices in the household. One of the iPhone4s' cannot connect though, after entering password, it very quickly comes back with an alert "Password incorrect for [endpoint name]". It can happily connect to any other wifi network. An other iPhone4s can succesfully connect. I have tried most of the voodoo tricks listed here (entering wi-fi password with quotes, resetting phone network settings, restarting router), to no avail. Which device should I be returning?

    Does the iPod connect to other networks?
    Does the iPod see the network?
    Any error messages?
    Do other devices now connect?
    Did the iPod connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • My iPhone 4 blinks light grey and grey when trying to connect to wifi.

    I have restarted my Wifi, no change. I have reset my network settings, no change. I have reset my phone and turned it off multiple times, no change. Other people in my household have no problem connecting to the Wifi. It has not been able to connect all day. I have had Wifi issues before, and I just got another phone from Apple not too long ago....maybe 3 months ago. Please help!

    Also! Everytime I type a password in it says unable to join. I am typing in the password correctly. My neighbors wifi password is not working either. But they are still connected.

  • When trying to connect by wifi my Apple TV with my pc I get the message impossible to connect

    I cannot connect my Apple tv by wifi with my PC (pentium VISTA). I get the message "Impossible lot stablished connection con library of...".
    I have two wifi network: main an a second one created by my Airport Express. The problem arrives with both networks. ITunes is updated, running and the computer is in the same network

    it's difficult to understand your wifi setup
    is it both a shared internet from adhoc connection to a pc
    and a airport express?
    for adhoc connection to a pc to work the pc can't be connected to the wifi router just so you know

  • My ipad freezes when trying to connect to WIFI.  It say i am connected, but can't access sites

    I am using the Wifi in my house and I am connected.  The IPad 3 freezes.  My phone which is an I phone 4 works fine on the wifi.
    What shold I do

    You can try clearing Safari and see if that fixes the problem.
    Go to Settings>Safari>Clear History, Cookies and Data or Cache. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

  • 'Vintage' MacBook has lost all wifi connection suddenly and stored settings. I've tried to manually input my IP address and DNS number but it just times out when trying to connect to the network can anyone help?

    'Vintage' MacBook has lost all wifi connection suddenly and stored settings. I've tried to manually input my IP address and DNS number but it just times out when trying to connect to the network can anyone help?

    You said:
    We still couldn't get it to stop timing out. I tried to download the firmware from iClarified but iTunes said it didn't recognise the software.
    Just what did yo do to gt iTunes to see the download:

  • Sign in problems when trying to use Skype WiFi

    I have a tablet that I am trying to connect to Skype WiFi and keep getting looped around to the sign-in screen.  It tells me "You're already on line", but I can't do anything after that.  I just have the "Learn More" button.  I have unstalled and installed Skype WiFi twice and it still will not open.  None of your instructions or guide are helping me.
    Need Help
    Added the text, "...when trying to use Skype WiFi" to the subject/title for clarity.

    hi,
    The call to the function 'wwpre_api_util.get_names_table' is not returning any data. so, you are getting an exception. Try adding an exception block for NO_DATA_FOUND and print some message.
    --Sriram                                                                                                                                                                                                                                                                                                                                                                                                                           

  • IMessage on my iPhone 4S only works when I am connected to WIFI

    I can only use iMessage on my AT&T iPhone 4S when I am connected to WIFI.  If I attempt to send when connected over cell (HSPA+/"4G") I get a long pause while the phone tries to send the message and eventually an error message saying that the message could not be sent.  At that point I can send as SMS.  Any ideas how to fix this?
    Thanks.

    Note: On iPhone, if iMessage is unavailable, the message may be sent as SMS or MMS, depending on content. Carrier messaging rates may apply. You can turn this on or off in iPhone at Settings > Messages > Send As SMS. Messages sent using iMessage will appear in a light blue bubble, while messages sent using SMS or MMS will appear in a green bubble. imessage is working like it's suppose too, when it's unvailable it sends it as a text.  if your having problem with your network connection I suggest contacting AT&T.

  • TS1398 When my iphone connects to wifi, everything else in my house will not connect to the internet. They all show 3 to 4 bars on connection strength, but unable to access the internet.  The second I turn off the wifi on my iphone, everything runs perfec

    When my iphone connects to wifi, everything else in my house will not connect to the internet. They all show 3 to 4 bars on connection strength, but unable to access the internet.  The second I turn off the wifi on my iphone, everything in my house runs fine. What is going on?

    Had a similar problem a number of years ago with a laptop my daughter had. The probelm turned out to be the router. What kind of router do you have? Have you checked for firmware updates, or at least tried re-booting it?

  • TS1398 I have an iPhone 5 and my apps won't work on LTE but they will when I'm connected to wifi. Am I the only 1?

    I have an iPhone 5 and my apps won't work on LTE but they will when I'm connected to wifi. Am I the only 1?

    I am having the same problem. I am not able to load ESPN or any of its affiliated apps. I also tried craigslist and ebay using safari and no luck. I tried contacting ESPN and they told me to contact AT&T. So I have been chatting with an AT&T rep for about an  hour and haven't had any luck. Some friends who also have AT&T are having the same problems, while those with Verizon are working fine. I'm from the St. Louis are if that's any help.

  • TS1398 my network but just hangs when trying to connect? I've have reset the settings and all sorts? My iPhone can connect fine? Any advise would be great!

    My iPad can see my network but just hangs when trying to connect? I've  reset the settings and all sorts? My iPhone can connect fine? Any advise would be great!

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    iOS 6 Wifi Problems/Fixes
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

Maybe you are looking for

  • Playsforsure / Mediasource Organi

    I own a 60GB Nomad Jukebox Zen Extra and recently installed the PlaysforSure firmware. However, I was slightly misled as to what this upgrade entailed and that it was irreversible (this was NOT made clear on the download), however it appeared to be n

  • Premiere Elements 12

    New installation yesterday Premiere Elements 12, created a instant movie, today I cannot open the project. Error message "unknown error occured while opening project" what is the problem?

  • Won't recognize my itunes login

    I have a MAC, Ipod touch and just purchased Apple TV.  My internet is through Frontier.  I've had problems trying to get programs to work through my internet at home.  For instance, I had my gmail & yahoo email addresses set up on my I Pod Touch and

  • New 21" iMac as monitor for old Mac Mini?

    At present my computer is an old PPC eMac with OS X 10.4.11. I want to buy an up-to-date 21" iMac. (I can't afford either the cost or the space for a 27" one.) But I have a mass of software and of files (a host of articles, etc., in that old warhorse

  • Lighroom crashes every time I try to email

    I am using Windows 7 64 bit, lightroom 5.3 and I suspect that this problem has started since I installed Outlook 2013.  I have tried reinstalling lightroom and even deleting the preference file with no success.  I have noticed that other people are h