When trying to download app keeps saying cannot connect to iTunes
MY phone keep saying cannot connect to iTunes ??
i have also tried to use my id which works on my iphone no problem??
HELP
Similar Messages
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When i update an app it says cannot connect to iTunes store
i tried on 3 different networks, and i can buy and purchase other apps, just not update one, CNN, is it the app? store? ipad?
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
When trying to sign into store says cannot connect to itunes store?
When trying to get my updates from the App Store or Itunes or even just sign into the Store it states "Cannon Connect to iTunes Store?
Sorry, you didn't specify! Your internet connection may be down at your house- no connection to the wireless router, no internet connection, even if you are connected to the Wifi network.
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I cannot download any apps on IPhone 5. It keeps saying "cannot connect to itunes store" even when I am perfectly logged in Itunes Store and App Store. Please help !
I have this problem too since ios6 upgrade.
4S iphone I can connect to itunes on 3g and download an app no problem.
I can connect to wifi no problem and use safari , facebook etc...I can connect to appstore but cannot install any apps over the wifi. 'Unable to conect to itunes'.....
Driving me insane............. -
When I try to download my updates it keeps saying cannot connect to iTunes store please help I'm going mad!
a lot of people have posted about this and i have seen one weird thing fix this. people said they where going into date and time under settings and changing the date to some time in the future and then going to the itunes store and it would give them an error that there date and time was wrong. then all you need to do is go back and set the date and time right and go back to the itunes store and try again.
Im not sure why this did the trick but a bunch of people said that this helped them out..... Weird i know
You might want to see if it fixes your problem. -
Why do my ipod keep saying cannot connect to itunes when i am downloading a game
why do my ipod keep saying cannot connect to itune when i am downloading a game
See the previous discussions listed on the right side of this page under the heading More Like This.
Also see:
Can't connect to the iTunes Store -
HT2731 When trying to make a purchase on an app it says cannot connect to iTunes, what do I do?
Every time I try to make a purchase on a app it says cannot connect to iTunes Store but I'm logged In with my user ID please help
You may need to contact iTunes support for this: http://www.apple.com/support/itunes/contact/
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When I try to install an app it says cannot connect to itunes
I'm trying to install an app but it keeps saying cannot connect to iTunes.It was working fine earlier but then it stopped.
Hi Theresa,
When troubleshooting iTunes Store connection issues, the following article provides the best information:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
If you haven't been able to connect to the iTunes Store:
- Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
- Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
- Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
- Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
- Try resetting (turning off and then on again) your Wi-Fi router
- If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connections or iOS: Troubleshooting Wi-Fi networks and connections.
Thanks,
Matt M. -
Hello, Honestly I just updated my 4s and my iPad 3 to iOS 6 and when try to press on the Music app or the iTunes app it says "cannot connect to iTunes Store" Could you please help me with this thank you so much, Charbel from Lebanon
See these previous discussions help.
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities -
Hi, I am having trouble accessing the iTunes store to download apps. Every time I want to download an app it says cannot connect to iTunes store. I have no idea why. I've reset my settings and it still doesn't work. Any help is much appreciated. Thanks
Start here and see if any of these steps help.
Cannot connect to the iTunes Store
Try this first.
Try resetting (turning off and then on again) your Wi-Fi router -
i have an ipod touch and for some reason cannot connect to itunes store. I have full wifi and can get on my safari and was able to update my apps before. I can still get apps but when i try to update it says cannot connect to itunes store. Some1 help!
See these previous dicussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities -
My IPod keeps saying "Cannot connect to Itunes Store" and I cant buy any apps.I Reseted my whole IPod,so I could Update,and it still is doing this,and it isn't my wireless router either because my mom and step dads IPod touches can connect to the internet and buy apps just fine.I dont know whats wrong with it,it is getting really furstrating!!!!Could you please help me someone!?!?!
Hi...
Try this support article > Can't connect to the iTunes Store -
Having problems with iTunes. Every time I enter my password it keeps saying cannot connect to iTunes . Trying to update apps.
Having problems with iTunes. Every time I enter my password it keeps saying cannot connect to iTunes . Trying to update apps.
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Can no longer download apps, constantly get "cannot connect to iTunes Store"
Can no longer download apps, constantly get "cannot connect to iTunes Store"
Can connect to iTunes, Safari, Google et etc. No issue with our wifi/network, we also have another iPad which fas no problem downloading apps.Try syncing your iPad with your computer, that way it can update its version of iTunes.
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App Store keeps saying cannot commect to itunes then my app completely disappears
There are a number of posts from other people with the same problem with accessing the store : http://www.apple.com/support/systemstatus/
You could occasionally check that page to see when the store''s back up.
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