When trying to download reader after uninstall am getting message that 0x0d740068 referenced memory
0x0d740068 referenced memory at 0x0d740068. Memory could not be written. Then I have a choice of cancel or debug.
I think the install is finding old files but I don;t know how to get rid of them.
Ok, I have now gotten Reader 10 installed, can open files from my desktop but IE 9 keeps crashing when I try to open PDF files even though I exited and relaunched IE 9. I did take ownership of all the folders containing Reader 10 and then clicked OK when I got the error notice about the shortcut being installed. I did make a copy of the crash error report and it reads as follows:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 9.0.8112.16421
Application Timestamp: 4d76255d
Fault Module Name: IEFRAME.dll
Fault Module Version: 9.0.8112.16440
Fault Module Timestamp: 4eb319a7
Exception Code: c0000005
Exception Offset: 001b174b
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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Any help is greatly appreciated!
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http://helpx.adobe.com/support.html
contact Adobe Customer Care on Twitter @AdobeCare.
Phone support (for a fee - have credit card ready)
800-833-6687, Mon - Fri, 5AM - 7PM PT
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