When trying to get updates it says that I am not conntected and to check my network. How do I fix this?
When trying to get an update, a message reads that it cannot connect and to check the network setting. I can get the internet, so I dont know how the fix this.
Temporarily turn off the anti-virus and firewall software on your PC before attempting to get the update
Similar Messages
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i want to use the internet on my ipone4 but it says that im not subscribed to a mobile dater service how can i fix this
Subscribe to a mobile data service.
Call your provider and make sure you have a data package. -
I am trying to install iTunes on a windows 7/64 OS. the 32 bit version said that I needed the 64 bit version. The 64 bit version syas that it is not a valid Win32 application. How do I get around this problem??
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I have tried several times to install iTunes update 11.1.4 on my PC. I get a message saying that install was not successful and an error message of MSVCR80.dll not present, Error 7, (Windows error 126). I am told to reinstall iTunes, but nothing changes. What next? I've not had this problem with other updates requested by Apple.
I have also had the same problem with my Win 7 32 bit computer. I had great help from Apple techs in Montreal and Orlando for 2.5 hours. They helped me remove every trace of Apple products and clean the registry in two different ways. Each install gave the same problem! If Apple techs can't fix it (on some of our machines) then we are really in trouble. They promised to raise it with the "engineers" and get back to me with a solution. I am waiting and hoping. Otherwise maybe version 11.1.5 will have a fix ??
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I was trying to update my garageband app and once the app fully downloads it says that it could not install and to check my internet connection. I restarted my internet, turned it off and on, restarted my computer, deleted the app and downloaded it again and the same thing happened every time. What should I do?
Do you have any firewalls or antivirus software active (e.g. Little Snitch), that could prevent the installer from contacting the Apple Servers? If yes, turn them off. Also, disable the Energy saver, to prevent the Mac from falling asleep and causing time outs.
Sometimes it will help, to run the installer in Safe Mode, see: Mac OS X: What is Safe Boot, Safe Mode? -
I had to restore my computer and had to reinstall itunes. Now when I try to open itunes I get a message saying it is a new version than my itunes library. How do I fix this?
Try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode -
when i turn my phone horizontally, the photos/text to not re-orient (they remain vertical) . How can I fix this?, when i turn my phone horizontally, the photos/text to not re-orient (they remain vertical) . How can I fix this?
It is possible that you have the rotation lock on? Check this:
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I bought an ipad2 from a private individual for my wife's birthday. When she tries to update an app, she is asked for the former owner's password, which we do not have. How can I fix this so it asks for her apple password?
If the app was bought with the formers owners Apple ID, you cannot update the app with her ID. Apps belong to the ID that was used to purchase them. The former owner should have erased the iPad before he sold it to you and his ID would not be popping up.
If these were apps that your wife bought, then her ID would be popping up, unless I am missing something. -
When i try to download the new version of itunes my computer says it cannot download and tells me to click the download only option. When i do this it then tells me the download has been stopped due to an invalid signature.
How can i fix this?That one suggests the installer has gotten damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
When I click on the three-bar icon (top right) and then on "Sign in to Sync" a new tab opens attempting to load "about:accounts" . . . the page that loads is an error . . . "Problem loading page" shows up on the tab and the page displays:
The address isn't valid
The URL is not valid and cannot be loaded.
Web addresses are usually written like http://www.example.com/
Make sure that you're using forward slashes (i.e. /).
Try again
I am running Firefox 30.0 on a Dell XPS-18 and Windows 8.0.
I cannot access "about:accounts" at all. How do I fix this?The about:accounts page is a valid page in the current Firefox release.
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
I can't open my e-books because I get a message saying the license key is damaged. How did this happen and how do I fix it?
Go back to the earlier version 1.72 After wasting 2 days on the problem this solved it. This is thanks to another user - no thanks to Adobe.
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How can i resolve this issue? it said to reinstall itunes so i did and nothing changed. it still gives me the same error saying the registry settings are missing due to other cd burning software. i dont have any other software on my computer
Refer to this article:
iTunes for Windows: "Registry settings" warning when opening iTunes
http://support.apple.com/kb/TS3299 -
something is up with itunes. i went and downloaded 7 songs and now when i try to play them it only plays a quarter of the song, why is this?
Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copy from your iTunes library and then download again from your purchased history. If the problem persists, or that facility is not available in your region contact the iTunes Store support staff through the report a problem links in your account history.
tt2 -
Hello everyone !
As any developer I got the iOS 7 beta on my iPad mini , before few days when I used my iPad forgot my passwaor, and I can't unlock it using the iPad , When I plug it on my window so I can restore it using iTunes , I got to errors , once "Unkown error 3004" and once "It's not eligble".
I hope you can help me.
Thanks,iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
The iPad's Mail app has no provisions for creating groups. However, you can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
What do I need to do to get my music from my itunes library onto my phone? I originally added music from a diffnerent itues account, and now that I am trying to add from my own it will not transfer...however, in the bar on the bottom of itunes it shows that it is on my phone...but it does not display anywhere else and I cannot find it in my phone. Do I need to connect to the original itunes account and delete that music in order for my library to show?
As you connect your ipod to iTunes, an option in the upper right of the screen will appear. When you click this, it will show the different menu for your ipod.
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