When trying to install a wireless printer, the WEP password says its incorrect. Is this a problem with the airport, my Internet provider or HP? I know the password is correct.
When trying to install a wireless printer, the WEP password says its incorrect. Is this a problem with the airport, my Internet provider or HP? I know the password is correct.
Your AirPort Extreme supports WPA.
WEP is outdated and considered fairly useless, so use WPA.
Be sure you are using AirPort Utility 5.6. If you are not running Lion then use AirPort Utility 5.5.3.
AirPort Utility 6.0 cannot administer 802.11b/g base stations.
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Error when trying to set up wireless printing with USB C4580
Hello!
When I click on the set up assistant for my HP C4580 Photosamrt printer
I select my device and click continue it says selected device ins not configured, to configure click continue-
then i select configure your device for a wireless network and click continue. and nothing happens
- I get and error message
Process: HP Setup Assistant [9303]
Path: /Applications/Hewlett-Packard/*/HP Setup Assistant.app/Contents/MacOS/HP Setup Assistant
Identifier: com.hp.SetupAssistant
Version: 2.1.3 (2.1.3)
Code Type: X86 (Native)
Parent Process: launchd [162]
Responsible: HP Setup Assistant [9303]
User ID: 501
Date/Time: 2014-08-10 11:29:19.717 -0700
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 541D51FA-A485-209C-6CDA-525534BEEDFA
Sleep/Wake UUID: E43C0434-612D-4E86-A32E-B44355B94EA4
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
Performing @selector(performContinue from sender ACMCustomButton 0x31b7c0
Dyld Error Message:
Symbol not found: _WirelessIsAvailable
Referenced from: /Applications/Hewlett-Packard/*/HP Setup Assistant.app/Contents/Plugins/WiFi Confirm Settings.WiFiPlugin/Contents/MacOS/WiFi Confirm Settings
Expected in: /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 dyld 0x8fefd0b5 dyld_fatal_error + 1
1 dyld 0x8feffde8 dyld::bindLazySymbol(mach_header const*, unsigned long*) + 72
2 dyld 0x8ff1034e stub_binding_helper_interface2 + 20
3 com.hp.wifisetupassistant.confirmsettings 0x06f3ca83 -[WirelessSettingsAccessor init] + 103
4 com.hp.wifisetupassistant.confirmsettings 0x06f3a3d2 -[ACMWirelessSettingsController awakeFromNib] + 658
5 libobjc.A.dylib 0x9bb90262 -[NSObject performSelector:] + 62
6 com.apple.CoreFoundation 0x99883cb4 -[NSSet makeObjectsPerformSelector:] + 228
7 com.apple.AppKit 0x9853ae32 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1182
8 com.apple.AppKit 0x9852e995 loadNib + 369
9 com.apple.AppKit 0x9852dfbd +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZonewnerBundle:] + 828
10 com.apple.AppKit 0x987d797e +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 154
11 com.apple.AppKit 0x9852da3f +[NSBundle(NSNibLoading) loadNibNamedwner:] + 709
12 com.hp.wifisetupassistant.confirmsettings 0x06f3c3dc -[ACMWirelessSettingsInterface initWithModel:] + 108
13 com.hp.SetupAssistant 0x000038ad -[ACMController loadPlugin:] + 223
14 com.hp.SetupAssistant 0x00007262 -[ACMInstallerListViewHandler loadNextPlugin] + 1908
15 libobjc.A.dylib 0x9bb902af -[NSObject performSelector:withObject:] + 70
16 com.apple.AppKit 0x9877a8a5 -[NSApplication sendAction:to:from:] + 438
17 com.apple.AppKit 0x9877a6ad -[NSControl sendAction:to:] + 102
18 com.apple.AppKit 0x987c9c7b -[NSCell _sendActionFrom:] + 159
19 com.apple.AppKit 0x987e4f2a -[NSCell trackMouse:inRectfView:untilMouseUp:] + 2465
20 com.apple.AppKit 0x987e4161 -[NSButtonCell trackMouse:inRectfView:untilMouseUp:] + 513
21 com.apple.AppKit 0x987e3785 -[NSControl mouseDown:] + 690
22 com.apple.AppKit 0x9875fa9d -[NSWindow sendEvent:] + 11953
23 com.apple.AppKit 0x986fb91d -[NSApplication sendEvent:] + 4034
24 com.apple.AppKit 0x985401dc -[NSApplication run] + 823
25 com.apple.AppKit 0x98529018 NSApplicationMain + 1165
26 com.hp.SetupAssistant 0x00002832 _start + 216
27 com.hp.SetupAssistant 0x00002759 start + 41
Thread 1:
0 libsystem_kernel.dylib 0x94269046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x92cbcdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x92cc0cce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x94269992 kevent64 + 10
1 libdispatch.dylib 0x99afe899 _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x99afe532 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x94269046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x92cbcdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x92cc0cce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x94269046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x92cbcdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x92cc0cce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x94269046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x92cbcdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x92cc0cce start_wqthread + 30
Thread 6:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x94268b76 __semwait_signal + 10
1 libsystem_c.dylib 0x94ed4fb7 nanosleep$UNIX2003 + 219
2 libsystem_c.dylib 0x94ed4e62 usleep$UNIX2003 + 60
3 com.apple.AppKit 0x987c2a4c -[NSUIHeartBeat _heartBeatThread:] + 2318
4 com.apple.Foundation 0x9ac21f0e -[NSThread main] + 45
5 com.apple.Foundation 0x9ac21e66 __NSThread__main__ + 1426
6 libsystem_pthread.dylib 0x92cbb5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x92cbb485 _pthread_start + 130
8 libsystem_pthread.dylib 0x92cc0cf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x94263f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9426316c mach_msg + 68
2 com.apple.CoreFoundation 0x99886c09 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x998861e1 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x998859fa CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x9988585b CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x986f7b88 _NSEventThread + 283
7 libsystem_pthread.dylib 0x92cbb5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x92cbb485 _pthread_start + 130
9 libsystem_pthread.dylib 0x92cc0cf2 thread_start + 34
Thread 8:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x94268ace __select + 10
1 com.apple.CoreFoundation 0x998d6af6 __CFSocketManager + 1158
2 libsystem_pthread.dylib 0x92cbb5fb _pthread_body + 144
3 libsystem_pthread.dylib 0x92cbb485 _pthread_start + 130
4 libsystem_pthread.dylib 0x92cc0cf2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x8ff300f8 ebx: 0x06f3ca29 ecx: 0x00000000 edx: 0x8ff58084
edi: 0x8ff58084 esi: 0x8fefe1e3 ebp: 0xbfffed28 esp: 0xbfffed0c
ss: 0x00000023 efl: 0x00000246 eip: 0x8fefd0b5 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x06de1000
Logical CPU: 0
Error Code: 0x00000000
Trap Number: 3
Binary Images:
0x1000 - 0x11fff +com.hp.SetupAssistant (2.1.3 - 2.1.3) /Applications/Hewlett-Packard/*/HP Setup Assistant.app/Contents/MacOS/HP Setup Assistant
0x1d000 - 0x20fff +com.hp.HPInstallerPluginFramework (2.1.2 - 2.1.2) /Applications/Hewlett-Packard/*/HP Setup Assistant.app/Contents/Frameworks/HPInstallerPlugin.framework/Versions/A/HPInstallerPlugin
0x3fd2000 - 0x3fd7fff +com.hp.setupwelcomeplugin (2.1.2 - 2.1.2) /Applications/Hewlett-Packard/*/HP Setup Assistant.app/Contents/Plugins/Setup_Welcome.plugin/Contents/MacOS/Setup_Welcome
0x3fdf000 - 0x3febfff +com.hp.hpio.SmartX (1.10.0.2 - 1.10.1) /Library/Frameworks/HPSmartX.framework/Versions/A/HPSmartX
0x6d5c000 - 0x6d81ff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x6d96000 - 0x6da1ffa com.apple.CommerceCore (1.0 - 42) <E59717F2-6770-3DBC-8510-F7AA61E60F57> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore
0x6db4000 - 0x6dc8fff +com.hp.setupselectdevicevisible (2.1.2 - 2.1.2) /Applications/Hewlett-Packard/*/HP Setup Assistant.app/Contents/Plugins/Setup_SelectDeviceVisible.plugin/Contents/MacOS/Setup_SelectDeviceVisible
0x6de3000 - 0x6df0fcf +com.hp.aio.smartx.plugin.DeviceManager (2.2.0 - 2.2.0) /Library/Frameworks/HPSmartX.framework/Versions/A/Plugins/DeviceManagerPlugins/HPDeviceManager.plugin/Contents/MacOS/HPDeviceManager
0x6dff000 - 0x6e4efe3 +com.hp.hpio.HPServicesInterfaceFramework (2.5.3 - 2.5.3.677) /Library/Frameworks/HPServicesInterface.framework/Versions/B/HPServicesInterface
0x6e5c000 - 0x6e69fd7 +com.hp.hpio.HPPmlFramework (2.5.3 - 2.5.3.677) /Library/Frameworks/HPPml.framework/Versions/B/HPPml
0x6e6f000 - 0x6eb6045 +libHPIOnetsnmp.5.dylib (8.1) /Library/Frameworks/HPServicesInterface.framework/Versions/B/Libraries/libHPIOnetsnmp.5.dylib
0x6ef0000 - 0x6ef2fff +com.hp.setuploadwifi (2.1.2 - 2.1.2) /Applications/Hewlett-Packard/*/HP Setup Assistant.app/Contents/Plugins/Setup_LoadWiFi.plugin/Contents/MacOS/Setup_LoadWiFi
0x6ef8000 - 0x6efafff +com.hp.setupwidgets (2.1.2 - 2.1.2) /Applications/Hewlett-Packard/*/HP Setup Assistant.app/Contents/Plugins/Setup_Widgets.plugin/Contents/MacOS/Setup_Widgets
0x6f38000 - 0x6f40fff +com.hp.wifisetupassistant.confirmsettings (2.1.2 - 2.1.2) /Applications/Hewlett-Packard/*/HP Setup Assistant.app/Contents/Plugins/WiFi Confirm Settings.WiFiPlugin/Contents/MacOS/WiFi Confirm Settings
0x8fefc000 - 0x8ff2e417 dyld (239.4) <FF5ED937-CC28-3FEF-BCAF-750B1CDBAE36> /usr/lib/dyld
0x90008000 - 0x90011ffc com.apple.CommonAuth (4.0 - 2.0) <99219CEB-D340-3E1F-9C04-FD0FA700BD67> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x90012000 - 0x9001eff7 com.apple.OpenDirectory (10.9 - 173.90.1) <E264995C-298E-3DA4-8AFD-11C941BA5E40> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x90322000 - 0x9032dfff libcsfde.dylib (380) <821ACD5D-E4BD-3626-B7AC-8EE2637268C3> /usr/lib/libcsfde.dylib
0x90395000 - 0x903adff7 com.apple.CFOpenDirectory (10.9 - 173.90.1) <184471C6-C810-3346-B7C7-D86E695D0FA1> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x90494000 - 0x904cafff com.apple.IconServices (25 - 25.17) <A4B5242B-765E-3D58-B066-BBEDB5947AAD> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices
0x904cb000 - 0x904cbfff com.apple.Carbon (154 - 157) <6C29C608-97B4-306E-AEC5-6F48EDF7EFB5> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x904cc000 - 0x904e8fff libCRFSuite.dylib (34) <FFF76EBA-DF35-3A5F-857F-3F4B1C9F4C77> /usr/lib/libCRFSuite.dylib
0x904e9000 - 0x90527ff7 com.apple.NavigationServices (3.8 - 215) <A093AAF0-248E-313E-BA82-01F69E269895> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x90559000 - 0x90563fff com.apple.bsd.ServiceManagement (2.0 - 2.0) <B84F3916-236A-347B-9C1F-3DE571496737> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x90566000 - 0x90566fff com.apple.CoreServices (59 - 59) <06747539-5035-3307-8645-9BC4E7F89023> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90567000 - 0x9056bff7 libmacho.dylib (845) <D8E93E59-1F80-3413-B9CF-78B848F6E873> /usr/lib/system/libmacho.dylib
0x90574000 - 0x905dffff com.apple.Heimdal (4.0 - 2.0) <D6465D74-9351-3FF3-9561-AC149AEDB86F> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x905e0000 - 0x9061dff7 libauto.dylib (185.5) <CD008E66-4A0C-35F5-8D72-80D76A716A03> /usr/lib/libauto.dylib
0x90b8c000 - 0x90c5aff7 com.apple.backup.framework (1.5.3 - 1.5.3) <03BFC83E-A086-3CA8-A3E6-2EA6F1D388AF> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x90cbe000 - 0x90cf6ff7 com.apple.MediaKit (15 - 709) <82E0F8C0-313C-379C-9994-4D21587D0C0C> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x90cfe000 - 0x910c3ff6 libLAPACK.dylib (1094.5) <E6286E68-3501-31AC-813E-75B3B3968011> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x910d7000 - 0x9116eff7 com.apple.ink.framework (10.9 - 207) <EF00BCCB-B270-3F3D-9424-EF5F4BC23E25> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x911bb000 - 0x911cdfff libsystem_asl.dylib (217.1.4) <51EB17C9-9F5B-39F3-B6CD-8EF238B05B89> /usr/lib/system/libsystem_asl.dylib
0x911ce000 - 0x911f8fff libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B> /usr/lib/libxslt.1.dylib
0x911f9000 - 0x91204ffb libcommonCrypto.dylib (60049) <F8E60C43-22EE-3E0B-9546-3365056901F1> /usr/lib/system/libcommonCrypto.dylib
0x91205000 - 0x91224ff9 com.apple.framework.Apple80211 (9.3.2 - 932.59) <06E0BD18-C925-3121-A817-53100A9BF6D4> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x91225000 - 0x91225fff com.apple.ApplicationServices (48 - 48) <7967F6FA-2984-3CC3-AD9A-7B9AEC562A2A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x91226000 - 0x9137cff0 libBLAS.dylib (1094.5) <74310C2F-4FDB-3995-A01A-5AFB83010A43> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x913ee000 - 0x913effff libSystem.B.dylib (1197.1.1) <789CF4BE-5A0B-310E-9515-E515EA033D03> /usr/lib/libSystem.B.dylib
0x913f0000 - 0x916e5ff8 com.apple.CoreImage (9.2.8) <40B7AFD7-2560-3BDD-B321-1CC5FE266DF2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework/Versions/A/CoreImage
0x92916000 - 0x9298cff3 com.apple.securityfoundation (6.0 - 55122.1) <B35A6BA6-D6B5-3743-8F03-1FE0900A9C22> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x9298d000 - 0x929d3ff7 libFontRegistry.dylib (127) <A0930DB2-A6C6-3C6E-B4A2-119E0D76FD7D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x929d4000 - 0x92a5eff7 com.apple.CoreSymbolication (3.0.1 - 141.0.5) <A33D0598-8699-39AC-A1DD-37079F423269> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
0x92a5f000 - 0x92adfff7 com.apple.CoreServices.OSServices (600.4 - 600.4) <382BE89A-9F37-3316-9AB8-DDEA691A80D1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x92ae0000 - 0x92ae3ffa libCGXType.A.dylib (599.23.13) <6EF86C73-323D-30BA-8EEF-954AC81BD694> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x92caf000 - 0x92cb7ff7 libCGCMS.A.dylib (599.23.13) <ACC64750-863E-3EA1-B306-F63B96572A8F> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS.A.dylib
0x92cb8000 - 0x92cb9fff libsystem_blocks.dylib (63) <2AC67D5E-ECD4-3644-A53C-9684F9B7AA33> /usr/lib/system/libsystem_blocks.dylib
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0x92cfe000 - 0x92d06ffe libGFXShared.dylib (9.6.1) <632989B3-36C2-302E-8A85-A02125A9C5D6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x92d07000 - 0x92d07fff com.apple.Cocoa (6.8 - 20) <407DC9E6-BBCE-3D34-9BBB-00C90584FFDF> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x92d08000 - 0x92d59ff1 libstdc++.6.dylib (60) <354F284B-2343-3810-9CA2-E28038824F6E> /usr/lib/libstdc++.6.dylib
0x92d5a000 - 0x92e2afef libvDSP.dylib (423.32) <E2FA7230-A001-3F6B-9ACF-6998C51AD7DC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x92e2b000 - 0x92e87ffa com.apple.print.framework.PrintCore (9.0 - 428) <3E248391-2669-328B-B84F-8763FE8E92BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x92e8f000 - 0x92e92ff9 com.apple.TCC (1.0 - 1) <A5FCF7AA-3F56-3A19-9DF1-661F1F02F79D> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x92e93000 - 0x92e94fff libDiagnosticMessagesClient.dylib (100) <B936B1D4-90BB-395D-8EA9-E1237608E7D0> /usr/lib/libDiagnosticMessagesClient.dylib
0x92e95000 - 0x92ef3ffd com.apple.AE (665.5 - 665.5) <54F2F247-160C-3A22-A6E3-5D49655A67AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x92f0b000 - 0x92f0fffc com.apple.IOSurface (91.1 - 91.1) <70637267-4D54-3EFF-A929-54FC0A8A907A> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x92fa4000 - 0x92fa7ff7 com.apple.help (1.3.3 - 46) <AB6292FA-D3BC-3D56-B3A5-2BE630A503E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x92fa8000 - 0x92fb1fff com.apple.DiskArbitration (2.6 - 2.6) <92F7575A-AA20-34D9-BB26-2CC8C3CCAFEB> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x92fe2000 - 0x9300dff7 libpcap.A.dylib (42) <66FBEAD3-FE91-3A89-8706-FB95229068AC> /usr/lib/libpcap.A.dylib
0x9300e000 - 0x93036fff libsystem_info.dylib (449.1.3) <BB68E8CC-422F-3121-8C86-D0F766FB696D> /usr/lib/system/libsystem_info.dylib
0x931d5000 - 0x931d6fff liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib
0x931d7000 - 0x931efff7 libsystem_malloc.dylib (23.10.1) <CB52555E-0F5B-31E3-A42A-FD4F930E2192> /usr/lib/system/libsystem_malloc.dylib
0x931f0000 - 0x93624ff7 com.apple.vision.FaceCore (3.0.0 - 3.0.0) <5B12F3E9-84F6-3183-B85D-FD19EF800ADB> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
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0x99a77000 - 0x99ab3ff4 com.apple.RemoteViewServices (2.0 - 94) <BEEE6ADF-7DA3-3D68-BCB0-9863BE1A1F46> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
0x99ab4000 - 0x99ab4ffd com.apple.audio.units.AudioUnit (1.10 - 1.10) <9515158F-3A33-39CF-AD5A-201C2B121F33> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x99ab5000 - 0x99ab6ffa libsystem_sandbox.dylib (278.11) <1A6276FC-9204-3A59-8024-2D572BA9D2F2> /usr/lib/system/libsystem_sandbox.dylib
0x99ae6000 - 0x99afaff9 com.apple.MultitouchSupport.framework (245.13 - 245.13) <06C2834A-91E9-3DCC-B7D0-9EAC592CE1C5> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
0x99afb000 - 0x99b13ffd libdispatch.dylib (339.92.1) <7E7A88BF-74B3-363B-B534-6F757DF2DDE3> /usr/lib/system/libdispatch.dylib
0x99b14000 - 0x99c04ffb libiconv.2.dylib (41) <848FEBA7-2E3E-3ECB-BD59-007F32468787> /usr/lib/libiconv.2.dylib
0x9a546000 - 0x9a54afff com.apple.CommonPanels (1.2.6 - 96) <E7CA63C6-CEE9-3F0A-93A7-C12C653FFB80> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x9a555000 - 0x9a55bff7 com.apple.AOSNotification (1.7.0 - 760.3) <63F7E7F8-6FA3-38D3-9907-CDF360CA9354> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotification
0x9a55c000 - 0x9a55cffd libOpenScriptingUtil.dylib (157) <4D06E8ED-D312-34EA-A448-DFF45ADC3CE5> /usr/lib/libOpenScriptingUtil.dylib
0x9a884000 - 0x9a9bbfff com.apple.desktopservices (1.8.3 - 1.8.3) <3574872B-435C-3AB8-A453-02A33A771CDB> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x9a9d0000 - 0x9a9d1ffc com.apple.TrustEvaluationAgent (2.0 - 25) <064B485D-56E0-3DD7-BBE2-E08A5BFFF8B3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
0x9a9d2000 - 0x9a9edff6 libPng.dylib (1043) <AFF54258-8124-31AE-BBAA-575FD7C43EF3> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9a9ee000 - 0x9abb4ffb libicucore.A.dylib (511.32) <9DC4CADF-6F5C-3D6F-A0FE-D8BC868915F2> /usr/lib/libicucore.A.dylib
0x9abb5000 - 0x9aee0ffe com.apple.Foundation (6.9 - 1056.13) <C33A8984-7E97-36BE-B842-EE4FE35F53EA> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9aee1000 - 0x9aeeafff com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x9aeeb000 - 0x9aef9ff7 com.apple.Sharing (132.2 - 132.2) <87DBFC7A-9689-3B8E-AD16-5A9DFF9DE625> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x9aefa000 - 0x9aff8fff libJP2.dylib (1043) <7B186EC7-B37E-3126-BCCE-7787F65C878D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x9aff9000 - 0x9affdffc libpam.2.dylib (20) <50623D44-795F-3E28-AA85-23E0E7E2AE0E> /usr/lib/libpam.2.dylib
0x9affe000 - 0x9b3f6ff3 com.apple.CoreGraphics (1.600.0 - 599.23.13) <3077671B-1AEF-33EF-AF9C-D3A9208646E0> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9b525000 - 0x9b80ffd2 com.apple.vImage (7.0 - 7.0) <256972F0-3DBC-3CE1-9EE8-B48243868729> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x9b810000 - 0x9b82cff9 com.apple.Ubiquity (1.3 - 289) <1CEDC83D-7282-3B4D-8CF7-4FE045012391> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x9b82d000 - 0x9b840fff com.apple.ImageCapture (9.0 - 9.0) <63D5C96F-1893-3F35-ADFB-EE451AFD87E6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x9b841000 - 0x9b841fff com.apple.Accelerate (1.9 - Accelerate 1.9) <C85070A7-D942-3CFA-981F-5864480788C8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9b842000 - 0x9b898ff6 com.apple.ScalableUserInterface (1.0 - 1) <2C81641B-FA30-32FF-8B3E-3CB9BF53B2D9> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterface.framework/Versions/A/ScalableUserInterface
0x9b934000 - 0x9b93dfff com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <CF8E5706-F744-3139-8A51-D52BF055D19F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x9b971000 - 0x9b9b9fff com.apple.PerformanceAnalysis (1.47 - 47) <5C6FA727-EAC9-3924-8662-AF01090A9EF4> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
0x9b9ba000 - 0x9bb1cffb com.apple.CFNetwork (673.4 - 673.4) <3B6BDE2F-BFA3-3B7E-BC53-7B6B75EB12D3> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x9bb76000 - 0x9bd1e4af libobjc.A.dylib (551.1) <31CBE178-E972-30D1-ADC6-4B8345CAE326> /usr/lib/libobjc.A.dylib
0x9bd1f000 - 0x9bd50ffa libsystem_m.dylib (3047.16) <28E614E8-7802-3E84-960A-AD4721EF10F7> /usr/lib/system/libsystem_m.dylib
0x9bd51000 - 0x9bd58ff2 com.apple.NetFS (6.0 - 4.0) <915AA303-C02B-3B0C-8208-D8AAA4350DB4> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9bd59000 - 0x9bd87ff3 com.apple.DebugSymbols (106 - 106) <FC70F4C9-B2A6-352F-9563-6C085E9DDDB8> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x9bdba000 - 0x9bf2dffb com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <4248C0FE-F872-34AB-9402-0045D5CD0CC1> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 48576
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=141.2M resident=35.0M(25%) swapped_out_or_unallocated=106.1M(75%)
Writable regions: Total=72.9M written=4876K(7%) resident=8628K(12%) swapped_out=8K(0%) unallocated=64.5M(88%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 1800K
CG image 236K
CG raster data 24K
CG shared images 180K
Image IO 912K
Kernel Alloc Once 4K
MALLOC 42.4M
MALLOC (admin) 48K
Memory Tag 242 12K
Stack 67.2M
VM_ALLOCATE 16.5M
__DATA 14.1M
__IMAGE 528K
__IMPORT 44K
__LINKEDIT 43.7M
__OBJC 1956K
__PAGEZERO 4K
__TEXT 97.4M
__UNICODE 544K
mapped file 154.4M
shared memory 4K
=========== =======
TOTAL 441.9M
This question was solved.
View Solution.Hi leslievilla,
There is no full feature software and driver available from HP, but the OS X v10.9 Mavericks driver for your printer is available through Apple Software Update (ASU).
With this driver you can still print and scan, you just wont have HP software to scan from. Scanning to the computer from the printer control panel is only available when using HP Scan software, thus it will not work because there is no HP scan software as apart of the Apple Software Update driver.
This explains the issue you are having with the Printer Assistant. That program, and any other HP Software for that printer that is on the computer was intended for an earlier version of the operating system not 10.9.
Is your printer currently on your home network? If not you will not be able to use the software to configure it and this model does not have a wireless setup wizard available from the front panel. Instead you will need to either connect a USB cable, or we can try a work around to get the printer on the network.
Please complete the steps below to rid the computer of the incompatible software.
Scrub/ Uninstall
Open the Applications folder > HP or Hewlett Packard folder > HP Uninstaller
Click continue, click on one of the printers in the list.
* Only do this step if you do not have any other HP Printers. Hold down Control, Option and Command, While holding the three buttons down,
Click uninstall.
Reset Printing System
Click the Apple icon ( ), and then click System Preferences.
In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.
Right-click (or Ctrl +click) in the left panel, and then click Reset printing system…
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Repair Disk Permissions
On the Dock, click Applications, and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
Click the Repair Disk Permissions button at the bottom of the window.
Once the repair is complete, restart the computer.
At this point you can connect a USB cable from the printer to the computer and you will be able to print and scan, or if the printer is already on your network you can add the printer to your System Preferences with these steps;
Please ensure you are using the HP driver, not the AirPrint driver.
Select Add other Printer or Scanner
Select the printer you are adding and next to 'Use' you can choose the printer driver instead of AirPrint
You can scan using one of the following methods;
Method one: Scan from the Print & Scan window
Method two: Scan from Apple Preview
Method three: Scan from Apple Image Capture
I hope this helps. If you have any additional questions or have any difficulty using any of these methods, please let me know what method you are trying and what the issue/error is. You may also find the following document helpful; OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
If you want to use your printer wirelessly, you can use another computer with a compatible operating system to configure the printer onto your wireless network, if you have one, or you can message me back and let me know and we can look at the work around as an option.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP -
When trying to purchase anything on itunes I am getting an error message. (There was an error in the itunes store. Please try later - 42408) Why is this?
poppypower wrote:
When trying to purchase anything on itunes I am getting an error message. ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
One day when tried to restart my iphone 4, I got a screen asking me to connect to itunes. Itunes asked me to restore my phone. When I tried to restore, I got an Error 23 saying it cannot be restored. I tried the phone support. They asked to contact the service centre. I then tried the service centre guys. They clearly did not know what Error 23 was. They asked to contact the apple support again. After 2-3 guys tried to blow me off saying it is a hardware issue, I asked for a senior analyst. Apple support assigned a senior guy who said he will contact the engineering team. After 2 days, I was told that the engineering team has confirmed that this is a hardware issue.
What I am surprised about is that no one seems to have done any analysis or debugging to figure this out. How do they decide that this is a hardware issue?
The first time I tried it from my laptop and got this message. The support guy told me that my laptop may have an antivirus software which may be causing this issue. So I took it to the service centre. They tried the same restore from their machine and got the exact same error.
The senior analyst that was later assigned to my case, again asked me to restore from my machine. I got the same error.
Basically what they had verified in all these activities was that I was getting error 23. I dont know how they decided that this was due to hardware issues?
Online documentation on Error 23 is vague. It is bunched long with other error codes. There is no clear explanation of what Error 23 is.
But most importantly It says 'In rare cases, this may be a hardware issue'.
So if it is a hardware issue in rare case, how was my case deemed to be a 'rare case'?
When I asked them to escalate this, they said that there is no way to escalate.
I have had a horrible experience with Apple support. Till this point I used to think of Apple as a class apart. But now I am totally disillusioned.
My phone was about a year and a half old. I dont mind it if it actually turns out to be a hardware issue. I will take it as my bad luck.
But I dont see how the support guys decided that this is a hardware issue. I need to know.
And secondly I am shocked that Apple has no escalation path.
Can anyone please help?Hi @imobl,
You sound like an Apple support guy who hasn't been able to answer my questions.
To respond to some of the points you made,
- I did not ignore Ocean20's suggestion. If you has read my post, you would have known that I took my phone to the apple service centre where they tried this restore on THEIR machines. I am assuming that Apple guys know how not to block iTunes. So I actually do not understand your point about me trying the hosts file changes on my machine. Do you not believe that apple tested this issue with the correct settings?
- you also give a flawed logic of why the issue is a hardware issue. You mentioned that If I thought that the issue was with the software, i should try a restore and getting it to work. The problem is that my error (23), and many others comes up when the restore fails. And you would be astonished to know that not all errors are hardware errors. Sometimes even software errors prevent restores. Funnily enough Apple itself mention that 'in rare cases, error 23 could be hardware related'.
- all Apple has done so far is replicate the issue. I don not know how anyone can conclude that the issue is a hardware issue.
And by the way, I am not certain that this is a software bug. Again if you read my Posts, you will notice I only want a confirmation,/proof that the issue is hardware related as they mention..
Please refrain do. Responding if there is nothing to add. -
When trying to install itunes on windows 7 i got a configuration data for this product is corrupt?
It is not allowing me to install, it gives me the error: configuration data for this product is corrupt. How do I install itunes on my windows 7?
Trying to update my ipad....but I first need to install itunes!!(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
When I open my Excel/Word 2004, the 'Application Quit Unexpectedly' message appears and I cannot relaunch.
This just happened for Viber also.
I am not to knowledgeable on technical issues.
Please help!
Thank you.Thank you for your reply. Here is the full copy:
Process: Microsoft Excel [119]
Path: /Users/susanslater/Desktop/Microsoft Office 2004/Microsoft Excel
Identifier: com.microsoft.Excel
Version: 090512 (11.5.5)
Code Type: PPC (Translated)
Parent Process: launchd [63]
Date/Time: 2009-11-01 19:46:37.528 +0900
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: DE40358D-E5BE-46DF-8382-5E64FE348B72
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 translate 0xb80bcd58 0xb8000000 + 773464
1 translate 0xb80b7007 0xb8000000 + 749575
2 translate 0xb80d49c0 0xb8000000 + 870848
3 translate 0xb813ce79 spin_lock_wrapper + 1981
4 translate 0xb8011b64 0xb8000000 + 72548
Thread 1:
0 ??? 0x800bc286 0 + 2148254342
1 ??? 0x800c3a7c 0 + 2148285052
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
3 ??? 0x800ed155 0 + 2148454741
4 ??? 0x800ed012 0 + 2148454418
Thread 2:
0 translate 0xb81529ef spin_lock_wrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80dfb0b 0xb8000000 + 916235
4 ??? 0x812d8b96 0 + 2167245718
Thread 3:
0 translate 0xb8152b6b spin_lock_wrapper + 91311
1 translate 0xb817b608 CallPPCFunctionAtAddressInt + 137124
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spin_lock_wrapper + 4259
6 translate 0xb8011b64 0xb8000000 + 72548
Thread 4:
0 translate 0xb8152c24 spin_lock_wrapper + 91496
1 translate 0xb817b31e CallPPCFunctionAtAddressInt + 136378
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813ce79 spin_lock_wrapper + 1981
6 translate 0xb8011b64 0xb8000000 + 72548
Thread 5:
0 translate 0xb8152863 spin_lock_wrapper + 90535
1 translate 0xb816e79d CallPPCFunctionAtAddressInt + 84281
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813ce79 spin_lock_wrapper + 1981
6 translate 0xb8011b64 0xb8000000 + 72548
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xb80bcd30 ecx: 0x00000000 edx: 0x0000001a
edi: 0x00000000 esi: 0x80303820 ebp: 0xb7fffa08 esp: 0xb7fff9d0
ss: 0x0000001f efl: 0x00010202 eip: 0xb80bcd58 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
Rosetta Version: 21.03
Args: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMAp p /Users/susanslater/Desktop/Microsoft Office 2004/Microsoft Excel
Exception: EXC_BAD_ACCESS (0x0001)
Thread 0: (0xb011cd64, 0xb8152b6b)
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
0x005e0934: /Users/susanslater/Desktop/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _FWaitForConnection + 48
0x848dcbc4: No symbol
0x8483d558: No symbol
0x8483d73c: No symbol
0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x945841d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x9459b7d8 ctr: 0x9459b7c4
r00: 0x00000194 r01: 0xf01019d0 r02: 0x00000000 r03: 0x00000013
r04: 0xf0101a68 r05: 0xf0101a60 r06: 0xf0101d40 r07: 0x00000004
r08: 0x00000000 r09: 0x100b2fd0 r10: 0x00000000 r11: 0x0064e110
r12: 0x9459b7c4 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x009f8e00 r30: 0xf0101b28 r31: 0xf0101b28
Thread 1: (0xb009a83c, 0xb81529ef)
0x0082c800: No symbol
0x00644204: /Users/susanslater/Desktop/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _MerpUnregisterCFMFragment + 3156
0x945841d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x944fa120 ctr: 0x944f31f0
r00: 0xffffffe1 r01: 0xf0080d60 r02: 0x00000001 r03: 0xf0080e4c
r04: 0x00000102 r05: 0x00000000 r06: 0x00000054 r07: 0x00003403
r08: 0x000003e8 r09: 0x00000000 r10: 0x000eb010 r11: 0xa076a68c
r12: 0x944f31f0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0xf0080e4c r25: 0x00000054 r26: 0x00003403 r27: 0x000003e8
r28: 0x00000000 r29: 0x00000102 r30: 0x00000102 r31: 0x0064efb0
Thread 2: (0xb0220d64, 0xb8152863)
0x903cf818: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x8483dca8: No symbol
0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x945841d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x903cf85c ctr: 0x944f3260
r00: 0xffffffda r01: 0xf0203d60 r02: 0x0013bda0 r03: 0x00007803
r04: 0x0000003c r05: 0x00000000 r06: 0x00000000 r07: 0xf0203c60
r08: 0x00000010 r09: 0x000f4240 r10: 0xffffff3f r11: 0xa076aa78
r12: 0x944f3260 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x0000ea60 r30: 0x00000000 r31: 0x903cf7fc
Thread 3: Crashed (0xb7fff9d0, 0xb80bcd58)
0x85181738: No symbol
0x851816a0: No symbol
0x85181490: No symbol
0x847438d4: No symbol
0x92fadda0: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFArrayApplyFunction + 352
0x8475675c: No symbol
0x84756810: No symbol
0x9577dc4c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
0x9577cde4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x9577cc00: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTargetWithOptions + 56
0x95843b48: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DockCallback(unsigned long, unsigned int, void*, void*) + 1648
0x9697250c: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _notifyDatagramHandler + 476
0x9693410c: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _CGSDispatchDatagramsFromStream + 740
0x969339a8: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _snarfEvents + 292
0x96c2cbd0: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _CGSGetNextEventRecordInternal + 152
0x969337e4: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _CGEventCreateNextEvent + 28
0x9577f408: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : PullEventsFromWindowServerOnConnection(unsigned int, unsigned char) + 88
0x957aa180: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _PullEventsFromWindowServer + 24
0x957aa0d0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _FlushSpecificEventsFromQueue + 72
0x83f6ac5c: No symbol
0x83f6ab90: No symbol
0x83f7a958: No symbol
0x83f79fe8: No symbol
0x83f79f60: No symbol
0x83f79d14: No symbol
0x903f08d4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _ReleaseClosure + 896
0x903f052c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _TerminateApplication + 88
0x94505acc: /usr/lib/libSystem.B.dylib : ___cxa_finalize + 240
0x945059a8: /usr/lib/libSystem.B.dylib : _exit + 36
0x924edab8: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices : _PlotIconRef + 0
0x84aab310: No symbol
0x84aab2e0: No symbol
0x8497c154: No symbol
0x8519a674: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x85181738 ctr: 0x94696df0
r00: 0x85181738 r01: 0xbfff9a30 r02: 0x00422000 r03: 0x0048e0e4
r04: 0x0db48ba0 r05: 0xfffffffe r06: 0x00000000 r07: 0x00000000
r08: 0x00000000 r09: 0x0db48cd6 r10: 0x00000001 r11: 0x00000048
r12: 0xa07a5b24 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0xa00523e8 r18: 0xa07659f0 r19: 0xa07659f0
r20: 0xa07a59f0 r21: 0xbfffa56c r22: 0xbfffa4b4 r23: 0xbfffa4ac
r24: 0x00000000 r25: 0xbfff9d58 r26: 0x00000000 r27: 0x00000003
r28: 0x000fd26c r29: 0x001aad30 r30: 0x004d2634 r31: 0x0048e0ec
Thread 4: (0xb019ed38, 0xb8152c24)
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
0x848dcd3c: No symbol
0x8483d96c: No symbol
0x8483db04: No symbol
0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x945841d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x005e0af0 ctr: 0x94583588
r00: 0x00000193 r01: 0xf0182c20 r02: 0x00000000 r03: 0x00000014
r04: 0xf0182d18 r05: 0x00000098 r06: 0x00000000 r07: 0x00000000
r08: 0x00000000 r09: 0x002c5340 r10: 0x000eb020 r11: 0x0064e124
r12: 0x94583588 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0xf0182d18 r30: 0xf0182d04 r31: 0xf0182d04
Regarding your suggestion to try the free LibreOffice, at the moment I don't need this, because I have downloaded a one-month trial Japanese Microsoft Office 2011 and can open my current files with that, although I do not want to revise any of my files until either this problem is solved, or I purchase a new MS Office.
Unfortunately there is not many MS Office software in English available here in Japan. I spoke to Microsoft Japan and even though they sell software, they do not sell any English verions of MS Office. Incredible, considering that the company itself is located in the US. They suggested I buy it from Amazon Japan, however Amazon do not have any available at this time and do not know if they will in the future.
Anyway, I have found a company which sells the downloaded English version (no disk). The software is Microsoft Office for Mac Home and Student 2011. I have not purchased it yet. It would take too long and the postage charges would be too high to purchase it from the US.
Hoping you have some good ideas.
Best regards,
Susan -
Can anyone help me reset the restriction code under "general" then "restrictions" there is a restriction code that we never set but have no idea what to put in there now.... it wont accept any numbers. Thank you.
try to put it in dfu mode/recovery mode (http://support.apple.com/kb/HT1808) then try to restore it by connecting it to itunes.
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Touchsmart 600 out of space when trying to install driver
Touchsmart 600 with Windows 7 64bit
398 GB free in C harddrive / 1GB free in Factory Imade D
Trying to reinstall printer driver but getting error "not enogh disk space" for 44MG driver.
Have tried opening the downlad in C directly to be sure download didn't go in D but no change. Have run clean up and disc defrag
Thoughts?Hi FloridaJoe,
Thank you for visiting the HP Support Forums! I see you are getting a 'not enough disk space' error when trying to install your HP Printer, even though it shows you have enough space to install the software.
I would like you to run the HP Printer Install Wizard- It was created to help Windows 7, Windows 8, and Windows 8.1 users download and install the latest and most appropriate HP software solution for their HP Printer.
Let me know if you get the same error message, I look forward to hearing from you.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping! -
I get an error when trying to install updates in Photoshop CS6
I get an error when trying to install updates in Photoshop CS6. It says "Update Failed; Updates could not be applied." Anybody else have this probelm?
Brooks Potteiger I would recommend also reviewing the installation log for the update you are trying to apply. You can find details on how to accomplish this at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.
-
I downloaded Printopia Demo to my Mac laptop, but when trying to install it, a window comes up showing the printer is recognized, but there is no button to go any further. What do I have to do?
Close the window and print .... Read this for the details. Once you install it - you should be able to print from the print option in any app.
I have downloaded the demo twice. I forget exactly how to do it, but it is very simple. If you installed Printopia, just try to print something - try a web page or a photo. Tap the Arrow icon in the upper right corner in most apps to get to the print option. -
I was trying to install a coupon printer software from a website and it seems to be stuck. It has been installing it for hours. When I click on the installer and try to quit it won't let me. Any suggestions on how I can stop this?
Click the Apple icon in the upper left corner and choose Force Quit. Look for the item that says Not Responding and force quit it.
-
I am trying to add a wireless printer to my MacBook Pro. It was working properly until we had to get a new modem. I have gone through the steps with the printer customer service rep, and it was working properly for one day. When I booted up the next morning, the printer was no longer "connected". It will work if I have the printer and computer connected, but I much prefer the wireless capability. Suggestions? The printer is a Brother MFC7860DW. The other laptop in the house (Dell) can print wirelessly so I don't think it's an issue with the modem or the printer.
Hello,
Mac OS X: About the Reset Printing System feature ...
http://support.apple.com/kb/HT1341?viewlocale=en_US
10.5/10.6/10.7 instructions...
In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
if you hold option and click the "-" tab it resets the printing system.
http://www.macosxhints.com/article.php?story=20031215144430486
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
Resetting the printing system in Mac OS X 10.5.x+++
1. To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
2. Choose System Preferences from the Apple menu.
3. Choose Print & Fax from the View menu.
4. Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..." As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
http://support.apple.com/kb/ht1341
Reboot.
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