When trying to install Acrobat I get an error that a more functional version is installed.

I diwnloaded a trial version of In Design yesterday and decided not to use it.  Today I downloaded a trial version of Acrobat Pro and the Setup for it stopped and gave a message that a more capable Adobe product was already installed.  I have removed In Design and checked Adobe programs using the Programs feature in Wondows Control Panel.  I still get the same message and the installation stops. Any ideas of how to correct this?

Hi,
Please download Acrobat Cleaner Tool from the link mentioned below and run it to remove remains of Acrobat Installation and then try to run the setup.
http://labsdownload.adobe.com/pub/labs/acrobat_ittools/acrobat_ittools_cleaner_p2_061713.z ip
Regards,
Anand

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