When trying to install an App only rotating wheel appears in Apps section of CC on OS-X
This happens with the first App I would like to use (After Effects). The installer only downloaded CC, which now appears in the main menu. Wehen opening this I see a rotating wheel in the Apps section, where not his else is listed. I have tried other downloads with the the same result. I have also restarted my Mac without success - Apps do not download...
I just downloaded the CC app and I'm having the same exact problem. Apps window just has a spinning icon with no apps listed. I tried uninstalling, redownloading, and reinstalling, but go the same results. Very frustrating to spend so much time simply trying to launch an app. Adobe, what is the solution? I'm on a MacPro desktop running OS X 10.9.5
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The entire Apple ID is fine in the Settings so I don't get why the App Store ID is different and missing information. -
I have received an error message when trying to install 13 new apps for Creative Cloud. It reads: "Error There was an error with this action. Try again later. 7b1f5f56-79b3-4a0d-8fd2-137b1a3e6b67" I don't know what to do.
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<?xml version="1.0" encoding="UTF-8" standalone="no"?>
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Fatal error when trying to install AIR app on OSX
A user of my application is getting a fatal error when trying to install on OSX. Most installs seem to go fine so I was surprised at this one.
A portion of the OSX error report is below. Has anybody experienced anything similar? If so, were you able to identify the core problem?
Thanks in advance for any thoughts!
Daniel
Date/Time: 2013-06-13 15:50:24.666 -0700
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report: 1414734 sec
Crashes Since Last Report: 30
Per-App Crashes Since Last Report: 5
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000008
VM Regions Near 0x8:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/SimpleDiagrams2.app/Contents/MacOS/SimpleDiagrams2
__TEXT 0000000000001000-0000000000007000 [ 24K] r-x/rwx SM=COW /Applications/SimpleDiagrams2.app/Contents/MacOS/SimpleDiagrams2
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.AIR 0x02b43f72 0x2800000 + 3424114
1 com.adobe.AIR 0x02909628 0x2800000 + 1087016
2 com.adobe.AIR 0x02909853 0x2800000 + 1087571
3 com.apple.AppKit 0x95544970 -[NSApplication(NSAppleEventHandling) _handleAEReopen:] + 255
4 com.apple.AppKit 0x952ec824 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 378
5 libobjc.A.dylib 0x9a3c9628 -[NSObject performSelector:withObject:withObject:] + 77
6 com.apple.Foundation 0x94e4473a __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_0 + 121
7 com.apple.Foundation 0x94e44291 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430
8 com.apple.Foundation 0x94e4408e _NSAppleEventManagerGenericHandler + 173
9 com.apple.AE 0x97aeda35 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 331
10 com.apple.AE 0x97ac2fbe dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
11 com.apple.AE 0x97ac2e7d aeProcessAppleEvent + 318
12 com.apple.HIToolbox 0x9222fc58 AEProcessAppleEvent + 100
13 com.apple.AppKit 0x952e8d4d _DPSNextEvent + 1655
14 com.apple.AppKit 0x952e81dc -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
15 com.apple.AppKit 0x952de63c -[NSApplication run] + 855
16 com.adobe.AIR 0x0280a772 0x2800000 + 42866
17 com.adobe.AIR 0x0280aab8 0x2800000 + 43704
18 libobjc.A.dylib 0x9a3c95d3 -[NSObject performSelector:withObject:] + 70
19 com.simplediagrams2 0x00002f97 start + 2567
20 com.simplediagrams2 0x000025c5 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9263d9ae kevent + 10
1 libdispatch.dylib 0x97b75c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x97b757a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x9263c8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x996fb280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x99781095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x02d1b113 0x2800000 + 5353747
4 com.adobe.AIR 0x02b4d5dc 0x2800000 + 3462620
5 com.adobe.AIR 0x02d1b22d 0x2800000 + 5354029
6 com.adobe.AIR 0x02d1b2a7 0x2800000 + 5354151
7 com.adobe.AIR 0x02d1b342 0x2800000 + 5354306
8 libsystem_c.dylib 0x996f65b7 _pthread_start + 344
9 libsystem_c.dylib 0x996e0d4e thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x9263c8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x996fb280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x99781095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x02d1b113 0x2800000 + 5353747
4 com.adobe.AIR 0x02b4d5dc 0x2800000 + 3462620
5 com.adobe.AIR 0x02d1b22d 0x2800000 + 5354029
6 com.adobe.AIR 0x02d1b2a7 0x2800000 + 5354151
7 com.adobe.AIR 0x02d1b342 0x2800000 + 5354306
8 libsystem_c.dylib 0x996f65b7 _pthread_start + 344
9 libsystem_c.dylib 0x996e0d4e thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x9263c8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x996fb280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x99781095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x02d1b113 0x2800000 + 5353747
4 com.adobe.AIR 0x02b4d5dc 0x2800000 + 3462620
5 com.adobe.AIR 0x02d1b22d 0x2800000 + 5354029
6 com.adobe.AIR 0x02d1b2a7 0x2800000 + 5354151
7 com.adobe.AIR 0x02d1b342 0x2800000 + 5354306
8 libsystem_c.dylib 0x996f65b7 _pthread_start + 344
9 libsystem_c.dylib 0x996e0d4e thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x9263c8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x996fb280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x99781095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x02d1b113 0x2800000 + 5353747
4 com.adobe.AIR 0x02b4d5dc 0x2800000 + 3462620
5 com.adobe.AIR 0x02d1b22d 0x2800000 + 5354029
6 com.adobe.AIR 0x02d1b2a7 0x2800000 + 5354151
7 com.adobe.AIR 0x02d1b342 0x2800000 + 5354306
8 libsystem_c.dylib 0x996f65b7 _pthread_start + 344
9 libsystem_c.dylib 0x996e0d4e thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x9263c8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x996fb280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x997810e0 pthread_cond_timedwait$UNIX2003 + 70
3 com.adobe.AIR 0x02d1b13f 0x2800000 + 5353791
4 com.adobe.AIR 0x02d60c0e 0x2800000 + 5639182
5 com.adobe.AIR 0x02d1b22d 0x2800000 + 5354029
6 com.adobe.AIR 0x02d1b2a7 0x2800000 + 5354151
7 com.adobe.AIR 0x02d1b342 0x2800000 + 5354306
8 libsystem_c.dylib 0x996f65b7 _pthread_start + 344
9 libsystem_c.dylib 0x996e0d4e thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x9263d0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x996f90ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x996f8e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x996e0d2a start_wqthread + 30
Thread 8:
0 libsystem_kernel.dylib 0x9263d0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x996f90ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x996f8e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x996e0d2a start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x02b43f55 ecx: 0x95b40466 edx: 0x00000000
edi: 0x00000000 esi: 0xbfffef18 ebp: 0xbfffee58 esp: 0xbfffeda0
ss: 0x00000023 efl: 0x00210282 eip: 0x02b43f72 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000008
Logical CPU: 1Hi Daniel,
Could you post or send me ([email protected]) the entire crash log? I'll at least need the binaries section so I can properly symbolicate the log.
Thanks,
Chris -
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Rasco1 it sounds like your managed network needs to be configured to allow you to download successfully. You can find more details in Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.
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Maybe something in here will help, even though this is not exactly what you are experiencing.
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I get the following error message when trying to Install iTunes:
The path C:\DOCUME~1\Frank\LOCALS~1\Temp\IXP206.TMP\iTunes.msi cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'iTunes.msi' in a folder from which you can install the product iTunes.
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I'm getting an error code (A12E1) when trying to install Creative Cloud for photographers. Agraphers
I'm getting error code A12E1 when trying to install the Creative Cloud app for photographers. Can anyone help me get installed?
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Could you try the solutions described here:
http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html
Thanks,
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Error 0x80070015 when trying to install of windows 8.1 enterprise in My DELL 755
Hi, I am receiving an error 0x80070015 when trying to install of
windows 8.1 enterprise in
My DELL 755
and i get 87% and then get this error
this is my partitions
160GB HDD
C: 28.8 GB "ٍSystem" "I am going to Install in this partition"
D: 30 GB
E: 30 GB
F: 30 GB
G: 30 GB
And i see this question
http://social.technet.microsoft.com/Forums/windows/en-US/a701800d-886e-4509-8abd-0891c2c84064/error-0x80070015-on-clean-install-of-windows-81-enterprise?forum=w8itproinstall
but i don't understand should i delete all my partitions or just only the " C:\ " and "100~200MB" system partition
did he mean delete Only the both " C:\ " and "100~200MB" system partition ?
cause I don't have "100~200MB" system partition just " C:\ "
When i install i just Format the " C:\ " then press
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partition 0 "System" and recreate the partition again and press
Next
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that's not possible i have a lot of Important data in all non-system partitions
i am using Oracle VM VirtualBox "and i free a lot of Space to Test the Iso File"
and i install Windows 8.1 in the VirtualBox
but i see when i try to install Windows 8.1 in the real machine the partition is
"system"
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it install but it create a
320MB partition "system"
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then i choose the primary and the installation complete and i have the Windows 8.1 in VirtualBox Now
Now i don't know should I just select Delete the " C:\ "
partition 0 "System" and recreate the partition again
to make 320MB partition "system" and the rest of the partition to Windows 8.1 "28.8 GB"
Like what happen in the VirtualBox
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Creative Cloud Help / Error downloading Creative Cloud applications
http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
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