When trying to install ITunes I get: The version of this file is not compatible...
I've been trying to install a new version of ITunes on my computer for over a month now with no luck. Here's the message I get every time: "The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32bit) or 64 (64 bit) version of the program, and then contact the software publisher."
I had the previous version of ITunes on my system and it was working fine, except that is was having an issue with my DVD burner. It was a real bear to remove from my computer in order to upgrade. Now I can't get any version of ITunes to install. :-(
I am running an AMD Phenom IIX4 965 Processor, 64-bit Operating System. The original computer OS was Windows XP Professional 32-bit. I upgraded to Windows 7 Professional 64-bit over a year ago and didn't have any trouble with it until this last attempted update. Help!
I have the exact same problem as well. I've been having this since I tried installing the 3.0 drivers for Bootcamp drivers. The 2.2 drivers worked perfect, and I wasn't getting this error. I'm pretty sure It's something in the drivers as well, but nailing it would be very hard. It also doesn't appear to happen to everyone with similar spec'd Macs either. It's weird. Any solution to this would be really helpful. Thanks.
Similar Messages
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Computer has Windows 7 Ultimate 64bit. Firefox has run fine for over a year on this computer. Nothing was changed or updated except Windows update shows that it installed updates on Aug 19. I had computer off for week before because out of town, came back and started on Aug 18, but Firefox worked on that day. Did not use FF again till today. Today on Aug 22nd, firefox will not start, shortcut icon has changed to program not there. Exe in folder when clicked brings up error message say the version of this file is not compatible with version of Windows I am running. Firefox exe shows created Aug 20. I suspect update, either Windows or FF but lean towards windows, happened that broke things. I notice IE 10 updates, .NET framework updates and malicious software removal tool updates were installed. I have tried restarting computer, did not fix. Tried to run as admin, didn't work. I do not want to uninstall FF unless have to because of all the stuff I have in there, bookmarks, last pass passwords, etc.
Hello,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files ('''not the profile folder where the bookmarks are stored''') and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Thank you. -
When trying to install iTunes, I get the error 7 (windows error 126)
When trying to install iTunes, I get the error 7 (windows error 126)
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99305) -
"The version of this file is not compatible with..." Cannot install games.
I'm at my wits end here. I've installed Bootcamp and a copy of Windows 7 (64) and am currently attempting to install Assassin's Creed II and keep receiving the error: "The version of this file is not compatible with the version of Window's you're running..."
This happens with quite a few of the games I own...I've tried copying the contents of the disks to the hard drive and running with privileged access...tried opening the setup files from CMD with elevated permissions...nothing.
Any help?I have the exact same problem as well. I've been having this since I tried installing the 3.0 drivers for Bootcamp drivers. The 2.2 drivers worked perfect, and I wasn't getting this error. I'm pretty sure It's something in the drivers as well, but nailing it would be very hard. It also doesn't appear to happen to everyone with similar spec'd Macs either. It's weird. Any solution to this would be really helpful. Thanks.
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Hi,
I've searched everywhere I can think of for a solution to this problem with no success. I see other people have reported similar issues and these have not yet been resolved.
I have installed Windows 7 32 bit on a new Mac Mini under Bootcamp. When I go to install the Bootcamp drivers in Windows, I get the message "the version of this file is not compatible with the version of windows you are running".
Other people have reported this issue when trying to install 3rd party software on a 64 bit version of windows but I'm simply trying to install the Bootcamp drivers on a 32 bit version of Windows.
Is it possible the Mac Mini needs a 64 bit version of Windows installed under Bootcamp? I haven't seen this requirement mentioned anywhere.
Appreciated all and any help that can be offered.Welcome to the Apple Support Communities
That's because the Late 2012 iMac and Mac mini only supports the 64-bit Windows 7 version, so the drivers you downloaded are designed to work with the 64-bit version and you can't install them on a 32-bit version. Install the 64-bit Windows 7 on your computer -
I must run a 32-bit programe on a windows 64-bit operating sistem, and i receive this message:"The version of this file is not compatible with the version of Windows you're running.[...]". I tried with Troubleshoot compatibility - didn't
work. I tried set to run in compatibility mode for Windows XP in file properties window and it didn't work. What can I do more? I
must run this programe to acces my database.Hello qqnicol,
What program do you run?
Please contact the software provider to confirm if this 32-bit program can run in 64-bit Windows.
As some programs can only run in specific version of Windows, please download the right version of software.
Most programs designed for the 32-bit version of Windows will work on the 64-bit version of Windows. Notable exceptions are many antivirus programs.
Device drivers designed for the 32-bit version of Windows don't work on computers running a 64-bit version of Windows too.
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support -
i have windows 7 and am having trouble installing itunes 10. during the installation process, i get the error message "can not access the network location %PUBLIC%\Desktop\." i cant find anything online that helps me and without itunes my ipod touch ios basically useless. please help me!!
I've seen a report here of the following instructions helping with that particular variation of the 1606 error message:
http://quicksolver.blogspot.in/2012/02/unable-to-install-office-2010-on.html -
"The version of this file is not compatible with the version of windows?
Both files are in my folder but getting the above message. Elements 10 for windows 7
Hi,
Could you please list your system specifications here, like the version of Windows (64 or 32bit), the processor type, etc..
I presume you are receiving this error when trying to install Elements 10 on Windows. Could you copy the downloaded .exe & .7z files to a folder on your desktop and then try to run the .exe file?
Thanks -
How fix error "The version of this file is not compatible ...."
Trying to install Flash Player on new Dell 3521 computer. Can do it for IE, not Firefox, my browser of choice. Have 64 bit OS.
If I try from FP site, install fails at 7% with "lost connection," suggests dowload installation file driectly, That file gives incompatible with Windows error.Flash Player Plug-in (All other browsers)
That's the offline installer. I used it on my Windows Ultimate 64 bit to update to 13. -
Where do you go for help when it tells you to contact the software publisher?
Hey jz,
Could you please let me know when does this error comes on your system. What kind of file do you have?
Also, tell me what is your OS and Acrobat version?
Regards,
Anubha -
I am developing on 64-bit Windows7 Enterprise using VisualStudio 2013. I created a new Windows desktop VB.net application and just created a release build of the default solution/project targeting "Any CPU". I provided the EXE to a
colleague who is also running 64-bit Windows7 Enterprise but receives the following error...
"The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see
whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher."
I changed the build configuration to create a "x86" build but my colleague received the same error. Any ideas why this would be happening (I checked and my colleague has .Net4 Framework installed as well)? Thank you for your time and
response!
Sunish Abraham
"The version of this file is not compatible with the version of Windows you're running.
Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher."Hi sunisha,
According to your description, you'd like to run the application in your colleague's computer.
I provided the EXE to a colleague who is also running 64-bit Windows7 Enterprise but receives the following error...
If you want to test the application, you could provide the whole Debug folder to colleague instead of the single exe.
"The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher."
Check if the collegue's computer is running 64-bit windows:
Enter Control Panel, click on System and Security.
Under this, you can view the system type. This will describe whether you have 32-bit or 64-bit.
You can also try compatiblity mode.
If the program is not compatible, then you may try to install and run the program in compatibility mode.
Use the following steps:
1) Right click on the Program
2) Click on Properties
3) Click on Compatibility tab
4) Select Run this program in compatibility mode and select Windows Vista or whatever operating system the program was running successfully.
And if you still have questions, I suggest you deploy the application to the Local Network with clickOnce, then your collegue can install the application from the network.
#ClickOnce deployment
http://msdn.microsoft.com/en-us/library/t71a733d(VS.80).aspx
And also, you could recreate a new small application in your computer in Any CPU, then check if this small new application can work well in your colleague's computer. This can judge if the problem is caused by your application.
If you have any other concern regarding this issue, please feel free to let me know.
Best regards,
Youjun Tang
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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When trying to install itunes it says " the feature you are trying to use on a network resource that is unavailble" i need answers please!!! what do i do? please help so i can download itunes!
Which particular .msi file does the message go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)
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Trying to install iTunes but keep getting the message, " Can't install GEAR driver" Any help?
Error referring to aam protocol when you click download button | CC
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I'm trying to install iTunes to my laptop and I get the message listed above in the topic area. How do I fix this?
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
When trying to install itunes i get a message about system services, what's up?
Trouble installing itunes. Started when I tried to update itunes and ending up having to delete it from this computer. Anyone else having trouble with the new version of itunes installation? Thanks in advance.
Definitely.
Check out this tip : https://discussions.apple.com/docs/DOC-6562
Does that help at all? Do you get any of those errors?
What exactly is the error you get? A screenshot would be best.
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