When trying to install v8.6.1 (upgrading from v8.5) on a Windows 7 machine, I get error -12
I'm trying to upgrade our LV 8.5 machine to 8.6.1 on a PC running Windows 7 Pro. 8.5 runs fine, but I can't even get through the installation without getting the following error:
Error: Windows SDK function returned an error (Error code -12).
Is there any way to get this installation to work? I have VIs I created in 8.6 that I need to run on another machine. I tried saving as version 8.5 but they won't run, saying the version is wrong.
And yes, I've been seaching for a solution for 2 days. Others have had the problem but I can't find a working answer.
Any help would be greatly appreciated.\
Thanks
Todd Munsell
Turbine Engine Test Technician/IT Tech
Wood Group Pratt & Whitney Industrial Turbine Services, LLC
Plattsburgh, NY
Please disregard. After using a couple different search engines, i was finally able to find the solution.
Todd Munsell
Turbine Engine Test Technician/IT Tech
Wood Group Pratt & Whitney Industrial Turbine Services, LLC
Plattsburgh, NY
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Getting "Error: 0x80070654" when trying to install SCCM 2012 R2 Console from Software Center
What I did:
Created a Package Source share on the Site Server
Gave the Package Source Share the following Share permissions: SCCM Admins: Full Control, Domain Computers: Full Control, Local Admins: Full Control.
Copied the "Program Files\Microsoft Configuration Manager\tools\ConsoleSetup" folder to my package source (Since the Package Source is actually on the site server, I just copied the ConsoleSetup folder to it that is on the same drive)
Created a package and a Standard Program
Command line: ConsoleSetup.exe
I deploy it to my collection
Run Machine Policy and Reevaluation on my Right Click Tools
Go to one of my clients and open up Software Center and click the Install button
It fails with ""Error: 0x80070654"
I open up execmgr.log on the client using CMTrace and I use the error lookup tool and it shows that the 0x80070654 error is "This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer
package"
I also see a red highlighted line in the execmgr.log file with the following entry: "Script for Package:PRI00013, Program: SCCM 2012 R2 Management Console failed with exit code 2147944020"
I can run ConsoleSetup.exe using a command line to the package source.
Execmgr.log Contents
Policy arrived for parent package PRI00013 program SCCM 2012 R2 Management Console
execmgr 7/31/2014 2:40:48 AM
3336 (0x0D08)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="PRI00013",ProgramID="SCCM 2012 R2 Management Console", actionType 6l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l
execmgr 7/31/2014 2:40:48 AM
3336 (0x0D08)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistProgramOfferReceivedEvent
AdvertisementId = "PRI2000A";
ClientID = "GUID:C83A938E-8BD7-4207-A450-11B3FE063DD6";
DateTime = "20140731094048.938000+000";
MachineName = "My Computer";
ProcessID = 1548;
SiteCode = "PRI";
ThreadID = 3336;
execmgr
7/31/2014 2:40:48 AM 3336 (0x0D08)
Raising client SDK event for class NULL, instance NULL, actionType 6l, value , user NULL, session 4294967295l, level 0l, verbosity 30l
execmgr 7/31/2014 2:40:48 AM
3568 (0x0DF0)
Validating chain of dependent programs for package PRI00013 optional program SCCM 2012 R2 Management Console
execmgr 7/31/2014 2:41:04 AM
4612 (0x1204)
Validating package PRI00013 program SCCM 2012 R2 Management Console in the chain. The content request ID is {00000000-0000-0000-0000-000000000000}
execmgr 7/31/2014 2:41:04 AM
4612 (0x1204)
Creating an optional execution request for package PRI00013 program SCCM 2012 R2 Management Console
execmgr
7/31/2014 2:41:04 AM 4612 (0x1204)
Requesting content from CAS for package PRI00013 version 1
execmgr 7/31/2014 2:41:05 AM
4612 (0x1204)
Successfully created a content request handle {CBABEBB0-D019-4421-8B2E-47ABF90A925F} for the package PRI00013 version 1
execmgr 7/31/2014 2:41:05 AM
4612 (0x1204)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistWaitingContentEvent
AdvertisementId = "PRI2000A";
ClientID = "GUID:C83A938E-8BD7-4207-A450-11B3FE063DD6";
DateTime = "20140731094105.334000+000";
MachineName = "My Computer";
PackageName = "PRI00013";
PackageVersion = "1";
ProcessID = 1548;
ProgramName = "SCCM 2012 R2 Management Console";
SiteCode = "PRI";
ThreadID = 4612;
execmgr
7/31/2014 2:41:05 AM 4612 (0x1204)
Successfully raised SoftDistWaitingContentEvent event for program SCCM 2012 R2 Management Console
execmgr 7/31/2014 2:41:05 AM
4612 (0x1204)
Execution Request for advert package PRI00013 program SCCM 2012 R2 Management Console state change from NotExist to WaitingContent
execmgr 7/31/2014 2:41:05 AM
4612 (0x1204)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="PRI00013",ProgramID="SCCM 2012 R2 Management Console", actionType 1l, value , user NULL, session 4294967295l, level 0l, verbosity 30l
execmgr 7/31/2014 2:41:05 AM
4612 (0x1204)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="PRI00013",ProgramID="SCCM 2012 R2 Management Console", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l
execmgr 7/31/2014 2:41:05 AM
5072 (0x13D0)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="PRI00013",ProgramID="SCCM 2012 R2 Management Console", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l
execmgr 7/31/2014 2:41:05 AM
4260 (0x10A4)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="PRI00013",ProgramID="SCCM 2012 R2 Management Console", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l
execmgr 7/31/2014 2:41:05 AM
4756 (0x1294)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="PRI00013",ProgramID="SCCM 2012 R2 Management Console", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l
execmgr 7/31/2014 2:41:05 AM
4756 (0x1294)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="PRI00013",ProgramID="SCCM 2012 R2 Management Console", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l
execmgr 7/31/2014 2:41:05 AM
5072 (0x13D0)
Processing [{CBABEBB0-D019-4421-8B2E-47ABF90A925F}, 0]: OnContentAvailable
execmgr
7/31/2014 2:41:10 AM 4756 (0x1294)
[{CBABEBB0-D019-4421-8B2E-47ABF90A925F}]: Content Version 1 is available for advert , pkg: PRI00013, program SCCM 2012 R2 Management Console.
execmgr 7/31/2014 2:41:10 AM
4756 (0x1294)
An existing MTC token was not supplied, using ExecutionRequest's Id as MTC token and this execution request is the owner of resultant MTC task.
execmgr 7/31/2014 2:41:10 AM
4756 (0x1294)
Request a MTC task for execution request of package PRI00013, program SCCM 2012 R2 Management Console with request id: {C9942D47-8A99-4363-AE69-A6F813336239}
execmgr 7/31/2014 2:41:10 AM
4756 (0x1294)
Execution Request for advert package PRI00013 program SCCM 2012 R2 Management Console state change from WaitingContent to Ready
execmgr 7/31/2014 2:41:10 AM
4756 (0x1294)
MTC task with id {C9942D47-8A99-4363-AE69-A6F813336239}, changed state from 0 to 4
execmgr 7/31/2014 2:41:10 AM
4328 (0x10E8)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="PRI00013",ProgramID="SCCM 2012 R2 Management Console", actionType 1l, value , user NULL, session 4294967295l, level 0l, verbosity 30l
execmgr 7/31/2014 2:41:10 AM
4756 (0x1294)
Processing [{CBABEBB0-D019-4421-8B2E-47ABF90A925F}, 0]: RemoveNotification
execmgr 7/31/2014 2:41:10 AM
4756 (0x1294)
MTC signaled SWD execution request with program id: SCCM 2012 R2 Management Console, package id: PRI00013 for execution.
execmgr 7/31/2014 2:41:10 AM
4328 (0x10E8)
Sending ack to MTC for task with id: {C9942D47-8A99-4363-AE69-A6F813336239}
execmgr 7/31/2014 2:41:10 AM
4328 (0x10E8)
Executing program ConsoleSetup.exe in Admin context
execmgr 7/31/2014 2:41:10 AM
4328 (0x10E8)
Execution Request for advert package PRI00013 program SCCM 2012 R2 Management Console state change from Ready to NotifyExecution
execmgr 7/31/2014 2:41:10 AM
4328 (0x10E8)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="PRI00013",ProgramID="SCCM 2012 R2 Management Console", actionType 1l, value , user NULL, session 4294967295l, level 0l, verbosity 30l
execmgr 7/31/2014 2:41:10 AM
4328 (0x10E8)
Checking content location C:\Windows\ccmcache\eo for use
execmgr 7/31/2014 2:41:10 AM
4328 (0x10E8)
Successfully selected content location C:\Windows\ccmcache\eo
execmgr 7/31/2014 2:41:10 AM
4328 (0x10E8)
Executing program as a script execmgr
7/31/2014 2:41:10 AM 4328 (0x10E8)
Successfully prepared command line "C:\Windows\ccmcache\eo\ConsoleSetup.exe"
execmgr 7/31/2014 2:41:10 AM
4328 (0x10E8)
Command line = "C:\Windows\ccmcache\eo\ConsoleSetup.exe", Working Directory = C:\Windows\ccmcache\eo\
execmgr 7/31/2014 2:41:10 AM
4328 (0x10E8)
Running "C:\Windows\ccmcache\eo\ConsoleSetup.exe" with 32bitLauncher
execmgr 7/31/2014 2:41:10 AM
4328 (0x10E8)
Created Process for the passed command line
execmgr 7/31/2014 2:41:11 AM
4328 (0x10E8)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistProgramStartedEvent
AdvertisementId = "PRI2000A";
ClientID = "GUID:C83A938E-8BD7-4207-A450-11B3FE063DD6";
CommandLine = "\"C:\\Windows\\ccmcache\\eo\\ConsoleSetup.exe\"";
DateTime = "20140731094111.028000+000";
MachineName = "My Computer";
PackageName = "PRI00013";
ProcessID = 1548;
ProgramName = "SCCM 2012 R2 Management Console";
SiteCode = "PRI";
ThreadID = 4328;
UserContext = "NT AUTHORITY\\SYSTEM";
WorkingDirectory = "C:\\Windows\\ccmcache\\eo\\";
execmgr
7/31/2014 2:41:11 AM 4328 (0x10E8)
Raised Program Started Event for Ad:PRI2000A, Package:PRI00013, Program: SCCM 2012 R2 Management Console
execmgr 7/31/2014 2:41:11 AM
4328 (0x10E8)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="PRI00013",ProgramID="SCCM 2012 R2 Management Console", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l
execmgr 7/31/2014 2:41:11 AM
4328 (0x10E8)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="PRI00013",ProgramID="SCCM 2012 R2 Management Console", actionType 1l, value , user NULL, session 4294967295l, level 0l, verbosity 30l
execmgr 7/31/2014 2:41:11 AM
4328 (0x10E8)
MTC task with id {C9942D47-8A99-4363-AE69-A6F813336239}, changed state from 4 to 5
execmgr 7/31/2014 2:41:11 AM
4612 (0x1204)
Program exit code -2147023276 execmgr
7/31/2014 2:41:11 AM 4756 (0x1294)
Looking for MIF file to get program status execmgr
7/31/2014 2:41:11 AM 4756 (0x1294)
Script for Package:PRI00013, Program: SCCM 2012 R2 Management Console failed with exit code 2147944020
execmgr 7/31/2014 2:41:11 AM
4756 (0x1294)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistProgramErrorEvent
AdvertisementId = "PRI2000A";
ClientID = "GUID:C83A938E-8BD7-4207-A450-11B3FE063DD6";
DateTime = "20140731094111.506000+000";
ExitCode = "-2147023276";
MachineName = "My Computer";
PackageName = "PRI00013";
ProcessID = 1548;
ProgramName = "SCCM 2012 R2 Management Console";
SiteCode = "PRI";
ThreadID = 4756;
UserContext = "NT AUTHORITY\\SYSTEM";
execmgr
7/31/2014 2:41:11 AM 4756 (0x1294)
Raised Program Error Event for Ad:PRI2000A, Package:PRI00013, Program: SCCM 2012 R2 Management Console
execmgr 7/31/2014 2:41:11 AM
4756 (0x1294)
Execution is complete for program SCCM 2012 R2 Management Console. The exit code is -2147023276, the execution status is FailureNonRetry
execmgr 7/31/2014 2:41:11 AM
4756 (0x1294)
Requesting MTC to delete task with id: {C9942D47-8A99-4363-AE69-A6F813336239}
execmgr 7/31/2014 2:41:11 AM
4756 (0x1294)
MTC task with id: {C9942D47-8A99-4363-AE69-A6F813336239} deleted successfully.
execmgr 7/31/2014 2:41:11 AM
4756 (0x1294)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="PRI00013",ProgramID="SCCM 2012 R2 Management Console", actionType 10l, value Result:FALSE, user NULL, session 4294967295l, level 0l, verbosity 30l
execmgr 7/31/2014 2:41:11 AM
4756 (0x1294)
Requesting MTC to delete task with id: {C9942D47-8A99-4363-AE69-A6F813336239}
execmgr 7/31/2014 2:41:11 AM
4756 (0x1294)
This execution request does not have a corresponding task in MTC.
execmgr 7/31/2014 2:41:11 AM
4756 (0x1294)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="PRI00013",ProgramID="SCCM 2012 R2 Management Console", actionType 1l, value , user NULL, session 4294967295l, level 0l, verbosity 30l
execmgr 7/31/2014 2:41:11 AM
4756 (0x1294)
CServiceWindowEventHandler::Execute - Received SERVICEWINDOWEVENT : END Event
execmgr 7/31/2014 5:00:00 AM
2928 (0x0B70)
ThanksCool, mate it is then.
Yeah it either changed or there is a typo.
I re-created everything and I still get that same 0x80070654 error.
This is really frustrating
Anyway, here is what I see in the AppEnforce.log:
+++ Starting Install enforcement for App DT "SCCM 2012 R2 Management Console" ApplicationDeliveryType - ScopeId_DF08DF3D-39F7-4840-B17C-92FCAB02F116/DeploymentType_00b14782-2bc3-4c88-bc19-9d12981bc4ef, Revision - 1, ContentPath - C:\Windows\ccmcache\ev,
Execution Context - System AppEnforce
7/31/2014 11:27:30 PM 4256 (0x10A0)
A user is logged on to the system.
AppEnforce 7/31/2014 11:27:30 PM
4256 (0x10A0)
Performing detection of app deployment type SCCM 2012 R2 Management Console(ScopeId_DF08DF3D-39F7-4840-B17C-92FCAB02F116/DeploymentType_00b14782-2bc3-4c88-bc19-9d12981bc4ef, revision 1) for system.
AppEnforce 7/31/2014 11:27:30 PM
4256 (0x10A0)
+++ Application not discovered. [AppDT Id: ScopeId_DF08DF3D-39F7-4840-B17C-92FCAB02F116/DeploymentType_00b14782-2bc3-4c88-bc19-9d12981bc4ef, Revision: 1]
AppEnforce 7/31/2014 11:27:30 PM
4256 (0x10A0)
App enforcement environment:
Context: Machine
Command line: consolesetup.exe /q TargetDir="%ProgramFiles%\ConfigMgr" EnableSQM=0 DefaultSiteServerName=my.site.server
Allow user interaction: No
UI mode: 1
User token: null
Session Id: 2
Content path: C:\Windows\ccmcache\ev
Working directory:
AppEnforce 7/31/2014 11:27:30 PM
4256 (0x10A0)
Prepared working directory: C:\Windows\ccmcache\ev
AppEnforce 7/31/2014 11:27:30 PM
4256 (0x10A0)
Prepared command line: "C:\Windows\ccmcache\ev\ConsoleSetup.exe" /q TargetDir="C:\Program Files\ConfigMgr" EnableSQM=0 DefaultSiteServerName=my.site.server
AppEnforce 7/31/2014 11:27:30 PM
4256 (0x10A0)
Executing Command line: "C:\Windows\ccmcache\ev\ConsoleSetup.exe" /q TargetDir="C:\Program Files\ConfigMgr" EnableSQM=0 DefaultSiteServerName=my.site.server with user context
AppEnforce 7/31/2014 11:27:30 PM
4256 (0x10A0)
Working directory C:\Windows\ccmcache\ev
AppEnforce 7/31/2014 11:27:30 PM
4256 (0x10A0)
Post install behavior is BasedOnExitCode
AppEnforce 7/31/2014 11:27:30 PM
4256 (0x10A0)
Waiting for process 2792 to finish. Timeout = 120 minutes.
AppEnforce 7/31/2014 11:27:30 PM
4256 (0x10A0)
Process 2792 terminated with exitcode: 2147944020
AppEnforce 7/31/2014 11:27:30 PM
4256 (0x10A0)
Looking for exit code -2147023276 in exit codes table...
AppEnforce 7/31/2014 11:27:30 PM
4256 (0x10A0)
Unmatched exit code (2147944020) is considered an execution failure.
AppEnforce 7/31/2014 11:27:30 PM
4256 (0x10A0)
++++++ App enforcement completed (0 seconds) for App DT "SCCM 2012 R2 Management Console" [ScopeId_DF08DF3D-39F7-4840-B17C-92FCAB02F116/DeploymentType_00b14782-2bc3-4c88-bc19-9d12981bc4ef], Revision: 1, User SID: ] ++++++
AppEnforce 7/31/2014 11:27:30 PM
4256 (0x10A0) -
I am trying to upgrade my ipad ios 4 to IOS 6 or above. I get a network error code saying the ipad upgrade server cannot be contacted. I do have full internet access on a high speed connection. Any suggestions?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 7.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
Cheers, Tom -
Error 1603 when trying to install Acrobat XI Pro from Creative Cloud
Hi Guys,
I'm hoping someone can help me. One of my user is getting below error message when trying to install Adobe Acrobat XI Pro from Creative Cloud. She's been able to install other apps such as Illustrator and InDesign without any issues.
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} -----------
ERROR: Install MSI payload failed with error: 1603 -
Fatal error during installation. MSI Error message:
ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603
I've spoken to Adobe support few times and they suggested the following links but I've not had much luck.
https://helpx.adobe.com/creative-suite/kb/error-1603-install-cs3-cs4.html#main_solution1
https://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html
Since the error doesn't have any further information, I don't know what else to try.
Can someone please help?
Thank you in advance.
Cheers,Hi ,
I would suggest you to have a look at the following KB document.Please see if they have something useful for you and can fix the issue.
https://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
https://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html
Regards
Sukrit Dhingra -
When I try to uninstall iTunes I get a message saying iTunes 64 msi can not be located and I should enter an alternate path. How would I know where it it is? I get the same message when trying to install the update to iTunes 10.6.1.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I keep getting error DF024 when trying to install Photoshop
Why do I keep getting error DF024 when trying to install the latest photoshop?
Ckarpell for information on how to resolve the DF024 error please see Error DF024 installing Creative Cloud products | Mac.
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I am trying to update my iTunes to 10.5.1 so that I can upgrade my 3GS phone but am getting the following error message when trying to install the itunes: Install step failed: Run pre upgrade script for apple mobile device support. Contact software manufacturer for assistance. I am on a MacBook pro running 10.5.8 OS. Has anyone seen this before and how can I get it resolved.
Thanks for your help in advance....Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks! -
I have a new airbook, 10.7.4 LION, thunderbolt ethernet adapter and when trying to install 1.2.1 thunderbolt upgrade it says "this software not supported on this system"? Any advice on how to get the adapter to work?
Welcome to Apple Support Communities
If you purchased the computer before 2010, your computer hasn't got Thunderbolt, so you can't use it -
I have an iphone 4 and trying to upgrade ios 6, downloaded the version and when trying to install get an error that i need internet, i have internet of course... please help...
C Mawle wrote:
Thanks. I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
Yes it would, possibly even brick it.
Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
Can I use my ipod nano USB connector to check?
It is not much help to you, since the device that you need still not recognized.
Anyway looks like I may have to swallow the loss of data. Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
Good luck, but if you expect miracle from that call good luck again. -
When trying to upgrade from iTunes 10.2 to 10.5 I get a pop-up window with message "on a network resource that is unavailable". I was able to upgrade earlier iTune versions, but for some reason I keep getting this message. I'm using Windows XP. Can anyone help?
Thanks!
SilverFoxWhich particular .msi file does it go on to say is missing, charlotte? (Several different files might possibly be referenced in this context.)
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When trying to install the latest version of iTunes, I keep receiving the error message "Cannot install due to insufficient privileges, logon as administrator". I am absolutelutely logged on as the administrator. Help!!
Don't know if this will you but i fixed my issues with upgrading to 10.5.3.3 on Windows 7 you can access the steps i took here with an explanation of the problems i was having. https://discussions.apple.com/message/17374864#17374864
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