When trying to launch Acrobat 9.0 from Creative Suite 4 it gives the error:" the Licensing subsystem has failed catastrophically" AMT subsystem failure

Tried all the steps from the Knowldege base and ran the Clean script CS4but still the issue persists, installed the License Recovery Tool still the same problem

Time to call techcnial support. They handle installation issues.

Similar Messages

  • Error 1603 when trying to install Acrobat XI Pro from Creative Cloud

    Hi Guys,
    I'm hoping someone can help me. One of my user is getting below error message when trying to install Adobe Acrobat XI Pro from Creative Cloud. She's been able to install other apps such as Illustrator and InDesign without any issues.
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example, ERROR:
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 2 error(s)
    ----------- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} -----------
    ERROR: Install MSI payload failed with error: 1603 -
    Fatal error during installation. MSI Error message:
    ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603
    I've spoken to Adobe support few times and they suggested the following links but I've not had much luck.
    https://helpx.adobe.com/creative-suite/kb/error-1603-install-cs3-cs4.html#main_solution1
    https://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html
    Since the error doesn't have any further information, I don't know what else to try.
    Can someone please help?
    Thank you in advance.
    Cheers,

    Hi ,
    I would suggest you to have a look at the following KB document.Please see if they have something useful for you and can fix the issue.
    https://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    https://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html
    Regards
    Sukrit Dhingra

  • When trying to download Acrobat Pro XI Student I only get this " http error: 404/support/downloads/dlm/main.jsp " warning.

    Hi!
    When trying to download Acrobat Pro XI Student I only get this " http error: 404/support/downloads/dlm/main.jsp " warning. This happens with Akamai and the altervative method too. I've paid it, is this because Adobe hasn't progressed my payment yet?
    Kind regards, xpooler.

    Luckily the problem seems to have vanished. I am not sure what happened but I think the reason was one of the browser extensions, thanks for the advice anyway!

  • I have received an error message when trying to install 13 new apps for Creative Cloud. It reads: "Error There was an error with this action. Try again later.  7b1f5f56-79b3-4a0d-8fd2-137b1a3e6b67" I don't know what to do.

    I have received an error message when trying to install 13 new apps for Creative Cloud. It reads: "Error There was an error with this action. Try again later.  7b1f5f56-79b3-4a0d-8fd2-137b1a3e6b67" I don't know what to do.

    AppTrial1 where are you seeing this error exactly?  For information on how to install the Adobe Creative applications included with the Creative Cloud please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

  • When trying to login in OIM 11g after providing credentials, it gives internal error 500.

    When trying to login in OIM 11g after providing credentials, it gives internal error 500.

    please note: 500 error is the most difficult HTTP error to troubleshoot , because it is very generic. It could be because of many things.
    So, if you could provide us the OIM diagnostic logs when you receive it, it will help as to be helpful.
    thx in advance,
    Thiago Leoncio.
    thiagoleoncio

  • I have creative suite 3 master collection with the licensing subsystem has failed catastrophically.  I've tried the FlexLicensing fix with no success.

    I have creative suite 3 master collection with the licensing subsystem has failed catastrophically.  I've tried the FlexLicensing fix with no success.

    I found this
    plumeragent, "Licensing has stopped working error durinng launch of Photoshop CS3" #2, 9 Jul 2007 2:20 pm
    if you read it it says to open the Flex folder and change the name. I did that and the apps work but I was not asked for the serial number again. I was in in 10.4.11 and just upgraded to 10.5.4 could that have caused this as I was running fine before.

  • I recently tried to update iTunes to 11.1, and am now getting an error message "This application has failed to start because MSVCR80.d11 was not found."  I have uninstalled and reinstalled iTunes multiple times.  Am running Windows XP Svc Pack 3.  help

    I recently tried to update iTunes to 11.1, and am now getting an error message "This application has failed to start because MSVCR80.dll was not found.  Reinstalling the application may fix this problem."  I have uninstalled and reinstalled iTunes several times with no success.  I am running Windows XP Svc Pack 3.  Help please.

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99753)

  • I tried to update my iphone to ios 5 but it gives me error ( the network connection timed out )

    i tried to update my iphone to ios 5 but it gives me error ( the network connection timed out )

    If you don't tell us the error, we can't help you

  • Acrobat X setup from Creative Suite 6

    Trying to install CS 6 from CD and it fails on installing Acrobat X every time, no meaningful error given. THis is on a Windows 7 latpop, have ninstalled from same CD onto two other machines, one of similar configuration, successfully.

    Thanks Aditya, pasted below as requested.
    07/19/13 14:52:47:725 | [INFO] |  | OOBE | DE |  |  |  | 2228 |  - 0 fatal error(s), 2 error(s)
    07/19/13 14:52:47:725 | [INFO] |  | OOBE | DE |  |  |  | 2228 | Win OS version: 6.1.1.0  Type: 1
    07/19/13 14:52:47:725 | [INFO] |  | OOBE | DE |  |  |  | 2228 |
    07/19/13 14:52:47:725 | [INFO] |  | OOBE | DE |  |  |  | 2228 | ----------- Payload: Acrobat Professional 10.0.0.0 {AC76BA86-1033-F400-7760-000000000005} -----------
    07/19/13 14:52:47:725 | [INFO] |  | OOBE | DE |  |  |  | 2228 | ERROR: Install MSI payload failed with error: 2 - The system cannot find the file specified.
    MSI Error message:
    07/19/13 14:52:47:725 | [INFO] |  | OOBE | DE |  |  |  | 2228 | ERROR: Third party payload installer AcroPro.msi failed with exit code: 2
    07/19/13 14:52:47:725 | [INFO] |  | OOBE | DE |  |  |  | 2228 |
    07/19/13 14:52:47:725 | [INFO] |  | OOBE | DE |  |  |  | 2228 | Please search the above error string(s) to find when the error occurred.
    07/19/13 14:52:47:725 | [INFO] |  | OOBE | DE |  |  |  | 2228 | These errors resulted in installer Exit Code mentioned below.
    07/19/13 14:52:47:725 | [INFO] |  | OOBE | DE |  |  |  | 2228 | -------------------------------------------------------------------------------------
    07/19/13 14:52:47:725 | [INFO] |  | OOBE | DE |  |  |  | 2228 |
    07/19/13 14:52:47:725 | [INFO] |  | OOBE | DE |  |  |  | 2228 | Exit Code: 6 - Silent workflow completed with errors.
    07/19/13 14:52:47:725 | [INFO] |  | OOBE | DE |  |  |  | 2228 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    07/19/13 14:52:47:725 | [INFO] |  | OOBE | DE |  |  |  | 2228 | END - Installer Session
    07/19/13 14:52:47:725 | [INFO] |  | OOBE | DE |  |  |  | 2228 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

  • No LiveCycle Upgrade if upgraded Acrobat X Pro from Creative Suite?

    Hi,
    I bought Acrobat X Pro as part of Creative Suite 5.5. I saw in the FAQ for Acrobat Pro that if you owned a license for Acrobat X Pro and upgraded to Acrobat XI Pro, you could get a one time upgrade for LiveCycle Designer. I upgraded to Acrobat XI Pro, but was told that I'm not eligible for an upgrade because I have CS5.5. Was anyone able to get an upgrade that got Acrobat X Pro in a creative suite? Why wouldn't my upgrade to Acrobat XI Pro count (and I did get an upgrade, not a new Acrobat XI)?
    Any clarification would be appreciated.
    Thanks!

    Hello,
    You can try re-installing Acrobat 9 Pro or Acrobat X Pro individually.
    After it is installed you will have to Deactivate the Complete Suite by launching any CS4/5 Applications. Click on Help > Deactivate.
    Then Close and Re-launch the CS 4 / 5 Application, re-launch it and activate with the serial number.
    Close and re-launch the Application CS 4 / 5 applications, click on Help > "Make sure you see Deactivate", It means the product is activated.
    Now launch Acrobat and accept license. Done !
    It should be up and fine.
    The links to download are :
    Acrobat 8 and 9 Pro - All languages - http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html
    Acrobat X and XI Pro and Acrobat X and XI Standard (Only for Windows) - All languages - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

  • Referenced XML,class files when trying to launch a extended page from JDev.

    Hi,
    I have identified the objects that I need in order to extend a R12 standard OAF page. I have also coded for the relevant extension. Now when i try to test it from JDEV itself, i get all these class not found errors for various referenced objects (eg in shared regions) from various subdirectories under $JAVA_TOP/oracle/apps on the application server. To overcome this i brought over the objects from $JAVA_TOP/oracle/apps into a local directory on my machine and in JDev i created a library giving that directory as the source path and then in my project added that library. BUT it is still giving the same errors....
    how do i overcome these errors ?
    thank you.

    Hi,
    What you are trying to do is correct, except few points,
    You mentioned +"$JAVA_TOP/oracle/apps into a local directory"+
    but can you put them in your myclasses oracle/apps directory.
    And what is the exact error you are getting.
    Btw, you can refer the below links about how to setup the Jdev to prepare for customizations,
    http://apps2fusion.com/apps/14-fwk/456-iexpenses-oa-framework-r12-extensions
    http://oracle.anilpassi.com/running-oa-framework-page-from-jdeveloper-audio-video-demo-2.html
    Thanks,
    With regards,
    Kali.
    OSSi.

  • HT3180 When trying to play itunes and slideshows from my Mac book to Apple TV the small icon on the bottom right of the screen which switches between Computer and Apple TV doesn't always show up, and therefore the function doesn't work.  What's up?

    We are trying to play playlists and a slideshow from an Apple Macbook wirelessly to the Apple TV.  The small, upward arrow icon that appears on the bottom right of the screen (which allows you to pick Computer or Apple TV) doesn't always show up, and therefore, we can't get it to work.  Any thoughts?

    Airplay mirroring software will not work with anything below Mountain Lion 10.8 and an Apple computer from 2011 or newer.
    http://support.apple.com/kb/HT5404
    Go to "About this Mac" and tell us:
    1. What OS X version you are running
    And then click on "More Info" and tell us
    1. What year is your Macbook.
    Also tell us a little about your cable and Wireless setup.
    Maybe we can help.

  • I get an error message when trying to begin with Lightroom (trial on Creative Coud) that says, "An error occured when attempting to change modules."  What does that mean?

    I just downloaded the trial version and can't see anything that says initiate or upload to get images - also keep getting that darned error message.  I use MAC OS X 10.7.5

    Here are some suggestions:
    Error changing modules | Lightroom

  • I restored from a Time Machine back up and now my Creative Suite 4 gives me error 150:30

    I have the same problem when I migrated CS4 to a new Retina MacBook Pro from a Time Machine drive. I get Error: 150:30 when I try to launch Photoshop CS4. The License Recovery Tool does not seem to work with Mountain Lion. I cannot reinstall the software from disc unfortunately. That was too many moves ago and the discs are no longer available. I don't even think the installers will run with the current OS.
    Any help would be much appreciated.
    All the best,
    Tom

    I have branched this off to a separate discussion.
    TomWolsky in general it is best if you install the applications instead of restoring them from Time Machine or using the Migration assistant to copy them from one computer to another.  You can try the steps listed at Error "Licensing has stopped working" | Mac OS - http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html.  This may allow you to resolve this difficulty.
    If it doesn't I would recommend formatting and only restoring your documents and settings from the Time Machine back up.  You can download a fresh copy of your installation files by following the directions listed at http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html. 
    You can also find the serial number if it is registered to your account by following the steps listed at http://forums.adobe.com/message/3987968#3987968?promoid=KBHJW.

  • Error: "The licensing subsystem has failed catastrophically." when you start a Creative Suite 3.x ap

    No!!!!!!!!!!!!!!! I cannot believe this!. I followed the instructions here http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402004&sliceId=1
    the first two solutions did not work now i'm repairing permissions. If that doesn't work and i have to reinstall the whole Suite I need to make sure my preferences for each will remain the same. How do I do that without overriding the prefs and I loose all my settings!
    rd pis$^$%!

    I found this
    plumeragent, "Licensing has stopped working error durinng launch of Photoshop CS3" #2, 9 Jul 2007 2:20 pm
    if you read it it says to open the Flex folder and change the name. I did that and the apps work but I was not asked for the serial number again. I was in in 10.4.11 and just upgraded to 10.5.4 could that have caused this as I was running fine before.

Maybe you are looking for

  • Outlook 2013 calendar does not sync with iphone5

    All of a sudden, I am unable to sync Outlook 2013 calendar with my iphone5. It had been working just fine and I do not recall making any changes. Any ideas what to look for and how to fix this? I am running Outlook 2013 under Windows 8 Pro, my iPhone

  • External hard drive - mac specific or generic?

    While I was browsing external hard drives I noticed that there was one that said it was specifically for Mac - I think it was Western Digital. So I was wondering is there a reason to pay extra for a Mac specific external hard drive, or just to use a

  • I forgot my username for my iMac

    Hi, I am completely untechnical, so please help me in simple language!! I just returned from vacation and my MacBook had run out of battery. I haven't signed in for ages, as it was always turned on up til now and I had no need to sign in. I had to ch

  • Getting a set type data to CRMD_ORDER

    Hi Experts,   I have created a new settype which has 2 attributes .I need to show these attributes in Sales Order Line Item level. I know there is a BADI CRM_CUSTOMER_I_BADI which gives me the freedom to show my own screen in the sales order screen(a

  • I am trying to download free lastest version of Firefox for use with Vista. Please help.

    I was told to remove my old version of Firefox, before downloading an update. Removal is complete. I'm not able to download current version. Please help