When trying to login to CRSHistorical reports I recieve an error.

Intermittently I recieve the following error when trying to login to CRSHistorical Reports.
"All available connections to database are in use by other client machines. Please try again later and check the log file for error 5054".
How do I locate the cause of this error?

Hi George,
You might be exceeding the amount of HR Session Licenses configured. Go to Appadmin > System > System Parameters > Number of HR session licenses and increase the value. This does not take away an agent license.
Attached is a screenshot for your reference.
Joe

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