When trying to make a purchase from itunes store, keep getting error code 42408. anybody else? know what that is?
When trying to make a purchase from itunes store, I keep getting an error code, 42408. I'm connected to the internet so I'm not sure why. Anyone else? What does this code mean?
This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue.
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When trying to download purchase music from ITunes, I keep getting that it can't because of error 3131. What does this mean?
Must be a temporary glitch...seems to be up and running again.
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Trying to make a purchase on itunes and keep getting prompted to verify account information. I've done this and when i click done, it says to fix errors; i repeat the process then it says to contact apple support. Any ideas or other experiences with this? I've had this happen before and it got resolved after i called them and it took a few days, not very convenient. The same thing happened when I was just trying to update my account info with a new billing / account address.
ThanksYou will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
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Hi ..
Disable anti virus software if installed
Make sure the firewall is turned off in System Preferences > Security & Privacy > Firewall -
Keep getting error -45054 when trying to make a purchase from iTunes.
Whenever I try to make a purchase from iTunes, I get a -45054 error. On the Mac, this error is tied to disk access rights; my problem is not the same. Any ideas? Thanks
lydia
we need much more info
Quoted from Apple's "How to write a good question"
To help other members answer your question, give as many details as you can.
Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
Provide the version numbers of your operating system and relevant applications, for example "iOS 6.0.3" or "iPhoto 9.1.2".
Describe the problem, and include any details about what seems to cause it.
List any troubleshooting steps you've already tried, or temporary fixes you've discovered.
ÇÇÇ -
I have an old i phone 3G and do not know the password for it. trying to restore it from itunes so my daughter can use it as an ipod but keep getting error code 1015, any help on how to get passed this please?
Hi ratcat14!
I have an article that can help you troubleshoot this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
Error message when trying to make a purchase in iTunes store
I can connect to iTunes store fine, browse around etc but as soon as I try to do something eg make a purchase, download an app, log in etc I get an error message saying ;
"We could not complete your iTunes store request. An unknown error occurred (-9808).
There was an error in the iTunes store. Please try again later"
Been like this for days now, no change to PC setup so no idea what to do....
Any advice?I too am having this problem and have had, for about a week now.
I've found that by logging off itunes (if I can), closing it down, and then restarting it, sometimes allows it to work for one transaction (say downloading an updated app). After that it's back to the same error.
Really annoying. -
why when I am trying to make a purchase from itunes credits do i need to re-enter my credit card info?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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When trying to make a purchase for a movie I get a security information required field then I select continue and it brings me back to original screen to purchase movie. Please help.
It's telling you to verify your billing information (credit card, address, security code), which needs to be done in iTunes via computer.
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I cannot make a purchase from iTunes store. Error message is: Credit Balance unavailable. Try again later. I use a credit card to make purchases and do not have a Credit Balance. How can I correct this problem?
Might be something you haven't tried here >> iTunes Store: My credit card's security code or zip code does not match my bank's records
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When trying to log on to the iTunes store I get the message 'We could not complete your iTunes store request. The network connection was reset'. I can access my account on a different PC but not my own. Can you advise me as to what I should do please?
Hello donnafromwakefield,
The article linked below details steps that can help restore your computer's ability to connect to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/en-us/TS1368
Cheers,
Allen -
When trying to sign in to the iTunes store I get the following message, "We could not complete your iTunes Store request. An unknown error occurred (5002). There was an error in the iTunes store. Please try again later." How do you resolve this? Has been going on for days now.
I started getting this message a couple of days ago.
Started a thread of my own before I saw your post. https://discussions.apple.com/thread/4660828 -
when trying to sync my iphone in itunes i keep getting the error message "itunes cannot sync apps because the apps installed on the iphone could not be determined." can anyone explain what this means?
I received the same error message after I had recently updated iTunes to 10.5.1 and I had wirelessly updated 13 apps. I had to go into iTunes and select Apps, on the bottom right it said I needed to update 13 apps. I updated the apps via iTunes and then synced again without an issue.
iPhone 4S / OSX 10.6.8 / iTunes 10.5.1 -
HT1338 I cant access itunes store keep getting error -1202
I cant access itunes store keep getting error -1202
Hello & welcome!
http://www.wiki-errors.com/err.php?wiki=1202
https://discussions.apple.com/thread/4641491?start=0&tstart=0 -
When I try to sign into photoshop elements I keep getting error code 400 connection error. I am connected to wifi and have no connection problems anywhere else. How do I fix this?
FRANK M
What computer operating system is your Premiere Elements 9 running on? I will assume Windows 7, 8, or 8.1 64 bit for now.
As for the Help Menu/Update way for updating, are you doing that with antivirus and firewall(s) disabled? If not, please do so.
Do you have the 9.0.1 Update of the program installed? What version of Camera Raw do you have installed?
Premiere Elements 9 is an older program where you can still do manual installs for that one and only Update. And, Camera Raw for 9 is no longer being updated.
For the 9.0.1 Update
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4929
Camera Raw (last update possible for 9) is 6.5
Camera Raw-compatible Adobe applications
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.5 update
Please review and consider the above, and then let us know the outcome.
Thank you.
ATR
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