When trying to manually add new songs to ipod, itunes gets stuck on preparing to update and does not transfer songs.
While adding new songs to ipod touch, all was fine.
Then suddenly, everytime I tried to add new songs, Itunes got stuck on "preparing to update."
Now I can add no songs at all.
Somebody on twitter mentioned temporarily turning off their passcode before syncing and that seemed to help.
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I am trying to install iOS6.0.1 on my iphone4 and it is stuck on "preparing to install" How do I stop the instal?????
I'm not sure iCloud is the best community to post that question in, to be honest I have the feeling it's likely something best asked from any M$ discussion groups that there might be.
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Hi, I have recently bought a new laptop and when I went to add new songs to my iphone and ipods and there is no music there when i signed into my account on itunes. How do I get it on there? thanks
Copy the entire iTunes folder (not just the music folder) from your old computer to your new one, using one of the methods outlined here: http://support.apple.com/kb/HT4527.
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When trying to download the new iPhone version, I keep getting an error message that my network connection has timed out. Any ideas how to fix this?
This is asked and answered many time each day. The forum search bar is on the right side of this page.
Disable your firewall/security software and try again. -
I am getting an error when trying to download the new Game of Thrones shows. The error is err = -61 You do not have the privilege to make changes. (err = -61) you do not have the privilege to make changes. I have not had this problem before
Solution:
Open Disk Utility.
Select your external hard disk and run a “verify” on it. After a few minutes (depending on the size of your drive), you should be good to go. You don’t need to run a “repair” on it... (at least I didn’t have to). See photo for reference.
This should fix the permissions issue, because on my Mac running Mountain Lion I was unable to edit the permissions in the get info dialog window even after "unlocking" the drive. -
I get an error 11556 when trying to setup a new account at the itunes store when trying to setup my ipad. Help!
There's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
Hey, I'm trying to authorize my new laptop with my iTunes account. How would I go about doing this?
Hi Michael1296,
Thanks for visiting Apple Support Communities.
Here are the steps to authorize a computer in iTunes:
How do I authorize a computer?
Open iTunes on the computer you want to authorize.
Choose Store > Authorize This Computer from the menu bar.
You might need to show the menu barto see this option in Windows. In earlier versions of iTunes, you can access this option from the Advanced menu.
Enter your Apple ID and click Authorize.
If your Apple ID uses an expired MobileMe account, you can still use it to authorize your computer.
If iTunes asks you to authorize your computer again, it won't use a new authorization. iTunes uses the same authorization for the same computer.
You can find these steps and more information at this link:
Authorize your computer using iTunes
All the best,
Jeremy -
When I am typing in a browser window, my browser page shifts slightly, highlights in blue, and does not allow me to continue typing...i have to click in the browser to allow typing to continue...is there a function running that I don't know about?
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
How can I get my itunes onto my new laptop? Do I need to download itunes again or can I just copy it? My ipod classic has since been soaked in water and does not work so I cannot copy from there. Can anyone help?
You should copy everything from your old comptuer to your new one.
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My brand new iphone 4gs from Sprints, is turning off whenever it wants and does not come back after 2 or 3 hours???
Return it for a warranty replacement.
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Trying to download OSX Lion from AppStore on my iMac but it just hangs everytime and does not download
I downloaded Lion on my 17" Macbook Pro and it took about 17 hours. At first I thought it wan't downloading so I cancelled. The next day I tried again and let it ride for the duration; If the status bar is showing that it is downloading (the bar at the bottom will show some blue after about an hour), then be patient. It will download. The installation takes roughly 30 minutes.
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I need to add new phone serial number to icloud, itunes. Find my phone keeps locating old phone. Any suggestions as to how to sync?
I don't understand. Won't the new iphone sync with itunes and icloud, assuming you have provided the Apple ID and password for the icloud? Serial numbers cannot be used to connect to itunes or icloud. Or am I misunderstanding your post?
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HT1535 When manually syncing, iPhone gets stuck on "preparing to update files"
When attempting to add songs via manual sync, ITunes indicates "preparing to update files" and becomes stuck on this.
Somebody on twitter mentioned temporarily turning off their passcode before syncing and that seemed to help.
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When trying to purchase Extra Lives I get a message stating that my purchase can not be done
You need to contact Support
http://www.apple.com/support/itunes/contact/ -
I changed hard-drive. Time machine started hopefully and mid-way through the whole thing froze. Since then, back to the same problem
I bought a new one yesterday to check - it went to 15GB, then suddenly all collapsed again. Would that be sheer coincidence that two hard-drives blow up when trying to use time machine?
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