When trying to open a download, I get the message "This page uses frames, but your browser doesn't support them." What do I do?
I've tried every way I know to open this document including trying a trial of Microsoft Word 2010 which has actually just made it worse. I can't open it or print it or anything.
Reload web page(s) and bypass the cache.
* Press and hold Shift and left-click the Reload button.
* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
* Press "Cmd + Shift + R" (MAC)
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
Similar Messages
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Changed battery in laptop and now when trying to open dreamweaver cs3, I get "licensing for this product has stopped working"... contact customer support (thats a laugh). So what now?
it says: You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT admin or Adobe customer support for help.
Well it seems I am only able to install this on a maximum of 3 computers so if I uninstall and reinstall I may have used up all three. What caused this in the first place?And most licenses extend to 2 machines; not 3. Your computer's clock probably reset when you changed batteries. Is your computer's clock set to the correct date and time now?
See Activation & Deactivation Help
Nancy O. -
When trying to find my ipod i get the message offfline. However I have it with me and it is connected to the internet and the find my iphone is on. Any suggestions?
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes -
When trying to update my apps I get the message, "unknown error occurred", any ideas how to fix this?
I really thought signing out would do because that works frequently for the unknown error message. Try these two things.
Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.
Or this ... The old stand by....
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
I have transferred my pages documents from my macbook pro to my macbook air, but I cannot read them as I get the message "This document is too old. Download to version 09". How do I do that? I spent over an hour on the phone to a technician at Apple but he was no help.
I have the same issue having replaced my 07 iMac for a new iMac, I was using iWork 08 (Pages) and all my Pages documents cannot be read by the latest iWork (Pages). I get the same message and, although I have worked out that any that had been exported to Word format can be read and then re-saved, I cannot now open the purely Pages documents to export them to Word first. I am amazed that the new Pages cannot read Pages 08 document but can continue to read Word ones! So, how can I get my hands on Pages 09, so that I can re-save them in the current Pages format?
Martin -
When opening a online pdf get the message- this document may not open properly, ?
when it's open u can not edit the file? how to i fix this problem, have the latest version XI
there you go, did it with my phone, this is what happens when i open my pdf, when onen likethis i can not type in it, yet if i click on the icon Open with a different viewer, i can click on adobe reader again and it opens properly which i can type on the pdf, then then it wont save the file back in the orginal online program i use for work
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When I close the Firefox browser by clicking on the X in the upper right-hand corner of the screen, the window closes. But when I want to open Firefox again, I cannot. Instead, I get a message, "Firefox is still running. Restart your computer." This happens a few times a week and is very disconcerting. How do I fix this problem?
I will only close the browser by using your suggestion, File > Exit, from today on, and see what happens. Thank you for your expedient reply.
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Hi - I have had this problem since the last update to OSX 10.9
I cannot check for downloads as I constantly get the error message - nothing seems to work (including contacting apple support) - grateful for the help of any genius out there!
thank you (and happy new year)Launch iTunes on your computer.
From the menu bar click iTunes > Preferences then select the Advanced tab.
Click Reset warnings and Reset cache
Click OK.
Restart your computer, launch iTunes.
Click Store > Check for Available Downloads... -
I suddenly cannot open my iTunes. Was working fine a few weeks ago but now a message comes up asking me to use the English version. (I am using Windows 8)
Hey MichelleOland,
Thanks for the question. I understand that you are experiencing issues opening iTunes for Windows. Let’s try completely removing iTunes and all related components and then re-installing from Apple’s website:
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
http://support.apple.com/en-us/HT1923
Additional information:
If you can't install or update iTunes for Windows - Apple Support
http://support.apple.com/en-us/HT201668
Thanks,
Matt M. -
I only want to close one tab at a time
ONLY 8 people have this problem?
Look, virtually all Mozilla's potential users are coming from Internet Exploder, which gets this ALMOST RIGHT, while FireF*x does it totally wrong. Including in webmail: there's no way I could have got to this forum without leaving 4 windows active or closing everything, including closing my mail without logging out.
ONLY 8 PEOPLE? How many thousand simply throw up their hands & uninstall yr f- nurdware over this one single issue? Not to bore you with details, but I'm hardly unsympathetic to open sources that don't look like the best argument for Micros**t and Google hegemony.
Btw, I said they get it -almost- right... It would be really nice if IE or >somebody< offered a checkbox to NEVER close multiple tabs. Look, if this bug disguised as a feature is useful to a few nurds by all means keep it as an advanced option, but PLEASE set up FireFox so it at least defaults to the real world. -
When trying to burn a CD I get the message "Disc burner or software not found"
Itunes is not recognizing my CD burnner. I have no trouble importing music nor do I have any problems burning CDs outside of itunes. I have actually been having this problem for some time now. I kept hoping that it would be fixed in an update but alas the problem has persisted. Strangly I noticed in the diagnostic it says the the user in not an administrator which is odd since I am logined in as an Admin. Can anyone help? Here is my diagnostic:
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
TOSHIBA Satellite L305D
iTunes 10.4.0.80
QuickTime 7.6.9
FairPlay 1.12.20
Apple Application Support 1.5.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.2 (333.2)
Gracenote SDK 1.9.1.485
Gracenote MusicID 1.9.1.102
Gracenote Submit 1.9.1.133
Gracenote DSP 1.9.1.43
iTunes Serial Number 002CAAD00BAA7700
Current user is not an administrator.
The current local date and time is 2011-07-25 23:04:10.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Radeon X1250
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.4.0.80 (x64) is currently running.
iTunesHelper 10.4.0.80 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
Failed while scanning for CD / DVD drives, error 2380.
Error while opening iTunes CD driver. This could be caused by a corrupted iTunes file or a conflict with other older CD burning applications, either currently installed or previously installed and uninstalled incorrectly.
Writing CD text is turned on in the preferences. If you’re having problems burning CDs, try turning this preference off.Try HT203242: iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install.
tt2 -
I live in the United States and my PayPal account is in the United States. I had them linked previously but unlinked for a bit and now i'm getting this error which is really strange.
Thanks!And what if i have money on my paypal account, like $100, and i want to buy a .99 app?
The paypal acc dont have linked any bank account or debit/credit card.
Is that a valid source?
I dont live in the US, of course. -
Looking at other forums, this problem is related to the browser settings. As I use Firefox 3.5.11 I'm hoping this forum will work.
See http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q310049 You receive an error message when you click a hyperlink in Outlook (default browser)
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I cannot find any obvious restrictions on the computer. In the Control Panel under Set Program Access and Defaults, Enable Access to This Program is checked.
See http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q310049 You receive an error message when you click a hyperlink in Outlook (default browser)
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I have tried to open Itunes and am getting the message "this copy of I Tunes is corrupted or is installed correctly". Any idea what I should do? had just updated the spftwear throtuh the site on my Ipad but it seems to be working ok?
Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now?
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