When trying to open a new tab, there is no response. Can't open new tab.

I go into "file" and click on "New tab." There is no response. I click on the "+". No response.

In "Safe Mode", "Open new tab" worked. However, in order to have it continue working, I had to return Mozilla to its original settings. For now, I'm satisfied it's working. Thanks.

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I have Keynote 09 5.3 (1170) Is there a newer version? When trying to open a presentation iMac asks for update

I have keynote 09 5.3 (1170) Is there a newer version? When trying to open a presentation I created on the same computer and exported to USB stick system requires update of keynote but "Softwareaktualisierung" does not off any.

you need a newer version of pages to open this document

I have two versions of Pr, one is the latest 2014 and when trying to open a Pr2014 session, I get an error message saying the project was saved in a newer version and cannot be opened. Help

I have two versions of Pr, one is the latest 2014 and when trying to open a Pr2014 session, I get an error message saying the project was saved in a newer version and cannot be opened. Could there be an issue with an older Pr application on the computer? Please help!

You need to be very careful which project you open in which version.
For 2014 make sure its on 2014.1 build 81.

Disk utility reports "Device could not be opened" - error when trying to format a new drive in a Mac Pro 1,1

MacPro 1,1 Quadcore 3 GHz (2006 "Woodcrest")
32 GB RAM
ATI Radeon HD 5770
OS X 10.7.5 Lion
I have encountered the following behavior when trying to format a new drive with disk utility. This description has also been send via the Mac Pro feedback as a bug report to Apple.
On searching the web and forums with this particular error message and behaviour I could not find any usful results. So maybe the following description may be helpful for some users.
Best regards.
1. Drive Bay 1 contains the original 250 GB Startupdisk. It works without errors.
2. Drive Bays 3 and 4 contain each a WD Caviar Black 2 TB SATA 3 HDD. They work without errors.
3. I have purchased a third WD Caviar Black 2 TB HDD.
4. In Drive Bay 2 there has been a Seagate 750 GB HDD, which worked in conjunction with all the other drives without error.
5. I exchanged the Seagate HDD in Drive Bay 2 with the new WD Caviar Black 2 TB HDD.
6. On starting the system, it will report to initialize the new drive.
7. On trying to initialize the new drive with disk utility it reports the error [translated from German] "Erasing of the volume has failed. The device could not be opened."
8. I thought that the drive is faulty. Thus I created an RMA-Case at WD. They exchanged the drive without problems.
9. On getting the exchanged WD Caviar Black 2 TB drive I put it in Drive Bay 2 as before.
10. On trying to erase and format the exchange drive I got the same error message "Drive could not be opened."
10.1 On selecting the physical drive in the devices list, disk utility reports all information in the bottom area of its window as usual, e. g. hard disk description, connection bus, type and place, capacity, write status, SMART-status, partition scheme.
10.1 On leaving that drive selected in the devices list and clicking the info-button, disk utility will also report additional information as usual, e. g. Name, Type, partition scheme, media-identification, media name, media type, device tree, … , number of relocated sectors, etc.. All this information appears to be valid, as can be compared to the other devices information inside the other Drive Bays. Also the disk numbering scheme appears to be standard - 4 HDDs give the numbering disk0, disk1, disk2, disk3.
10.2 From that information I conclude that the SATA-bus and connectors electrically work properly, the drive has spun up and can be accessed by the system normally.
11. I powered down the computer, took out the HDDs from Drive Bays 3 and 4 and put the caddy with the new exchange drive in Drive Bay 4 [Maybe, I could have also just left it alone in Drive Bay 2, or 3].
12. After powering on the system, disk utility will quick format the exchange drive without any error message. Also, when erasing again by selecting the option to write zeros to the drive, disk utility will finish without error.
13. After disk utility finished formatting, I put back the original drives into Drive Bay 3 and 4 and put the now newly formatted drive back into Drive Bay 2.
14. After switching on the computer the system start and login proceeds without any error message. All drives appear as expected on the desktop.

If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

Hi. I was trying to open some pdf files and got a message my adobe reader was deinstalled. I installed a new version of Adobe Reader for Mac and when trying to open a PDF file I am getting a message in a foreign language. Any suggestions?

Hi. I was trying to open some pdf files and got a message my adobe reader was deinstalled. I installed a new version of Adobe Reader for Mac and when trying to open a PDF file I am getting a message in a foreign language. Any suggestions?

Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there.

User with a paid CC acct, getting "Print.ai" is an unknown format' when trying to open new file. Computer was recently attacked by ransomeware and wonder if I need to re-install Creative cloud software....need help asap!!

User with a paid CC acct, getting "Print.ai" is an unknown format' when trying to open new file. Computer was recently attacked by ransomeware and wonder if I need to re-install Creative cloud software....need help asap!!

First, ask in the forum for the program you are using
This forum is about the Cloud as a delivery process, not about using individual programs
If you start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
Second, do a complete scan with a good anti-virus program to be sure your computer is clean... I use Norton, there are others

Invisible windows appears when trying to open a new window. These windows are listed in the Window list, but I cannot switch to them or close them. This also occurs when I try to "View Source". This was not a problem prior to my 6.0 upgrade.

I cannot open a new window for FireFox.
Invisible windows appears when trying to open a new window. These windows are listed in the Window list on the menu, but I cannot switch to them or close them. This also occurs when I try to "View Source". This was not a problem prior to my 6.0 upgrade.
The Downloads Window cannot be accessed either.
This is very annoying. Is this a bug? Or is there a fix.

If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

TS1717 when trying to open itunes red x box opens with "new itunes library". No options provided

when trying to open itunes red x box opens with "new itunes library". No options provided

Sorry reply is only to say "ditto" except for iPod involvement. I can't repair iTunes, can't access it when in programs/features
Any other suggestions out there? I tried reinstall, no difference. Had latest version anyway. Only thing different I did the last time I was able to get into iTunes was listen to radio streams. ??????

Finder crashes when trying to open a new window

When trying to open a new Finder window, Finder will crash and relaunch but won't open an actual new window. Neither can I use the Go To Folder menu.
I tried relaunching Finder, restarting my MacBook and repairing my disk. Unfortunately, nothing has helped so far..
Any ideas?
Small addition: I first noticed the problem while trying to open a DMG file. I don't have any reason to suspect this file is malicious though.

I faced the exact same problem.
Please check How to activate an event handler manually? Read the COMPLETE thread... especially the second last entry. Valery has given a perfect workaround for this problem.
And it works absolutely fine too !
regards,
Navneet.

I have Photoshop CS5.1 (bought in 2011). The photoshop Camera Raw plug-in is not recognizing the format of my new Nikon D610. I updated the version of my Camera Raw plug in and am still getting this message when trying to open images in photoshop. Please

I have Photoshop CS5.1 (bought in 2011). The photoshop Camera Raw plug-in is not recognizing the format of my new Nikon D610. I updated the version of my Camera Raw plug in and am still getting this message when trying to open images in photoshop. Please help.

This link shows that ACR 8.3 supports the Nikon D610 and 6.7.1 was the final version for CS5.
Camera Raw plug-in | Supported cameras
So you can upgrade to CS6 and ACR 8.7.1
or using the DNG converter, convert your Nikon raw files to dng format to open in CS5.
Here is the download link: Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.7.1
or Windows: Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.7.1
And here is a great video tutorial on how to use the converter.
https://www.youtube.com/watch?v=0bqGovpuihw
Gene

I have received an error message when trying to install 13 new apps for Creative Cloud. It reads: "Error There was an error with this action. Try again later. 7b1f5f56-79b3-4a0d-8fd2-137b1a3e6b67" I don't know what to do.

I have received an error message when trying to install 13 new apps for Creative Cloud. It reads: "Error There was an error with this action. Try again later. 7b1f5f56-79b3-4a0d-8fd2-137b1a3e6b67" I don't know what to do.

AppTrial1 where are you seeing this error exactly? For information on how to install the Adobe Creative applications included with the Creative Cloud please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

When trying to open a PDF format using Adobe XI I get an error message that there's a problem opening the document (57)

When trying to open a PDF format using Adobe XI I get an error message that there's a problem opening the document (57)

Hi chasore,
Are you still facing this issue?
Is this issue happening with all the documents you have. If yes, i would suggest try uninstall and reinstall. Or if the documents are located on some shared drive try to copy them on local machine and test again.
Regards,
Ajlan Huda.

I did not realize Ilife was already on the new mac, and installed I life from a disk. Now Iphoto has a circle with a slash, when trying to open is says (you can open iPhoto because is may be damaged or incomplete. ?

I did not realize Iife was already on the new mac, and installed I life from a disk. Now Iphoto has a circle with a slash, when trying to open is says (you can open iPhoto because is may be damaged or incomplete. ?

This sounds different than with my IOS devices, since I am able to see the photos even with a connection to the Internet.
Do you mean without a connection to the internet? With a connection it's logical you would be able to see the PS.
The following is from iCloud: Photo Stream FAQ
Can photos be saved or downloaded from a shared photo stream?
Yes. Once photos are shared, anyone who can view the shared photo stream can download and keep the photos permanently.
On a device using iOS 6 or later, you can save photos to the Camera Roll. On a Mac, using iPhoto 9.4 or Aperture 3.4, you can save photos from the shared stream to your local Photo Library or any other location on your Mac. On a Windows PC, you can copy photos from a shared photo stream to any folder. On the web, photos can be downloaded directly to your computer from the detail view of each photo.
This tells me that the image files are not on the HD unless the subscriber chooses to download them.

When trying to open .xps file, I told Firefox to AUTOMATICALLY open all .xps files using xpsviewer.exe & now it opens MANY tabs once I double click on .xps file! How do I stop this?

When trying to open an .xps file, I told Firefox to AUTOMATICALLY open all .xps files in the future using xpsviewer.exe & now it opens MANY, MANY tabs FAST and continually once I double click on .xps file! How do I stop this? How do I UNselect the AUTOMATIC feature? I do not see where to do this. Also, How DO I open a .xps file successfully in Firefox once this first problem is solved?

See:
*https://support.mozilla.com/kb/Firefox+keeps+opening+many+tabs+or+windows

Freeze or stall when trying to open a new internet page

My Mac has started to freeze or stall when trying to open a new page. It seems to have gotten worse lately. Is it being caused by my internet provider or something in the Mac?

Which browser & version are you using? If Safari, post in their forum area. If 3rd party, post in their forums on their website.
Call your ISP to determine if the issue is on their end.
It is very difficult to offer troubleshooting suggestions when the "os version" you are using is unknown as each os has their own troubleshooting solutions.
Please complete your system profile.

I am gettin an error message when trying to open a contact: "There was a temporary problem accessing your address book. Please try again in 10 minutes."

I am using an Yahoo Email and I can open a list of contacts but getting an error message when trying to open any of them. My OS is Windows Vista Service Pack 2 installed on a desktop.

Does this issue occur on another browser? If this issue does occur on another browser then I would like to say that it is a Yahoo issue and not a Firefox issue.

When trying to open a new tab, there is no response. Can't open new tab.

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