When trying to open an article on the Epson Knowledgebase Firefox reports 'SYSTEM ERROR'. page opens fine in internet explorer

When I try and open the link to an article on the Epson Kowledgebase Firefox shows a large exclamation mark ! and the message'APPLICATION ERROR. If problem persists contact system administrator' . When I open the same link in Internet explorer it works fine. Why will it not open in Firefox please? any ideas?

Hello, can you please provide the link of the offending page which is working fine on Internet Explorer, but showing an 'Application Error' so that we can take a look. Typically this happens if the website owner has some code specific to IE that is not cross-platform.
Thank you

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Which browser & version are you using? If Safari, post in their forum area. If 3rd party, post in their forums on their website.
Call your ISP to determine if the issue is on their end.
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A page on a website which opens fine in Internet Explorer does not display accurately in Firfox...how can I fix this?

I usually only use Firefox and don't compare screens between Internet Explorer and Firefox. However I was working on a website I am developing with a friend in Seattle and she sent me a trial and the pages don't fit on the screen right, for instance there is a return mail form that runs out of its box and leaves off the bottom of the page. She was having no trouble opening it on her computer (even in Firefox). It opens easily and correctly on my wife's computer in Internet Explorer, as it does on my computer. It is only in Firefox on my computer that it opens wrong. Also, and perhaps it is not related, opening videos in Firefox on my computer takes a long time when they open isntantly on my wife's computer in IE. I have more ready memory, more RAM and more graphics software on my computer than she does. Why should this be happening only in Firefox? I was so happy not using Internet Explorer any longer.
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Some users can't open Excel files. It is trying to open it in Internet Explorer "An error has occurred. Please try again."

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I would make sure no one has open on machine / locked on machine (Would assume you checked this, but wanted to add)
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When trying to open an article on the Epson Knowledgebase Firefox reports 'SYSTEM ERROR'. page opens fine in internet explorer

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