When trying to open reader - An internal error occurred

I have just downloaded Acrobat Reader X 10 to my laptop, which is running Windows Vista. When I try to open the program, either through the menus, or by trying to open a pdf document, I ger the message "An internal error occurred". No other information is contained in the error message.
I had a previous version of Acrobat reader that worked fine.
Has anyone else seen this, or have an ideas how to fix it?

Run this Microsoft Fix and then uninstall/reinstall Reader X again: http://support.microsoft.com/mats/Program_Install_and_Uninstall
A similar problem for another user was successfully solved using the above method. See: http://forums.adobe.com/message/4048255#4048255

Similar Messages

  • Currently using Flash Pro CS5,  getting error when trying to open CS4 file.  Error is "Slides and Forms documents are not supported in this version of Flash. Please open in previous version.

    Currently using Flash Pro CS5,  getting error when trying to open CS4 file.  Error is "Slides and Forms documents are not supported in this version of Flash. Please open in previous version.  Has there been a fix or patch to this issue or do I have to convert back to CS4 to open the file?

    Having the same problem in CS6.  I can tell you that converting back to CS4 will NOT solve the problem.  It seems when support for backward compatibility is discontinued, there's just no way to get
    any help at all?  Absolute failure to provide any user support so far...

  • I keep getting the following message when trying to update my iPhone: An error occurred while backing up this iPhone (-402636798).

    I keep getting the following message when trying to update my iPhone:  An error occurred while backing up this iPhone (-402636798) Help

    You can not create an iCloud account on a PC, you may create one on an iPad, iPhone or a Mac

  • Problem with adobe reader when installing on mac book. "Internal error occured".

    Both me and my friend installed Adobe reader on our mac books this week, and it doesn't work. The only thing that happens when we try to open the program is an text message with "Internal error occured". And that's it. The PDF-file is not the problem, and I have the latest version of Mac operating system, so that's not the problem eighter. Mac support told me to contact you. Please help me as soon as possible. Thanks! /Amanda

    Hello,
    Please try to download the new installer from this location and see if that works -Adobe - Adobe Reader download - All versions
    ~Deepak

  • I am getting this error code when trying to open an mpeg4 "OSStatus error -12909" anyone know why. Thanks

    I am getting this error code when trying to open an mpeg4 file "OSStatus error -12909"
    Has anyone had this happen to them.
    I am new to the support community.
    Thanks

    Is this coming from a link, or from something you are trying to type in the address bar?
    Try replacing the "html" at the start with "http",
    so if you have html://somesite.edu,
    change it to http://somesite.edu.

  • HT201210 How do i update my iphone when i keep getting the mesage; internal error occurred

    How do i update my iphone, when the message, internal error occurred,

    Stclair16 wrote:
    Like Haseeb Ansar we have the same problem as you ..
    You will need to look elsewhere
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    Unauthorized modification of iOS
    http://support.apple.com/kb/HT3743

  • Lastest Itunes version loaded - Receive the following error message when trying to download a music CD: "Error occurred while converting the file (title of CD) A file was specified instead of a folder."

    OS X Mavericks with latest itunes version loaded. 
    Receive the following error message when attempting to download a music CD: " Error occurred while converting the file (name of music CD). A file was speceifed instead of a folder."

    The best discussion of resolving the issues is found in the user tip: https://discussions.apple.com/docs/DOC-6562

  • Error message when trying to open reader on Ipad..

    Hi, please help! So frustrated!!
    I have downloaded bluefire reader to my ipad, and am now trying to open an Adobe reader file (also downloaded to my Ipad). I am getting the message "this item was originally downloaded with a different user account or Adobe ID. To continue, please add that account" Not following! I don't have another user account or Adobe ID, just the one I signed up with.. and my passwords for my Itunes, Email (email is my password for Adobe) and Adobe are all the same... if anyone has had this issue or has some insight, I would be very appreciative! Thank you in advance. ;-)

    Hi Jack,
    1. can you please let me know the source of the download Adobe reader file (downloaded to your Ipad) ?
    2. As I understand the message it is trying to say that you have downloaded the PDF file from any library and used your credentials there.
    3. Bluefire is asking for the same username and password for this file.
    I hope you got the idea which username you should use to open this file.
    if you have not downloaded this file from a e-book store using your credentials than it is a possibility that you will not be able to open it on the app. You should search for the login credentials for this file.
    Thanks
    Kapil Malik

  • After updating to itunes 10.4 restarted, my ipod touch went into restore mode. when trying to restore it says unexpected error occured (1604) followed resolution checklist . still wont work, any thoughts............

    After updating to itunes 10.4 restarted my pc windows 7 64 bit, my ipod touch 3rd gen went into restore mode,when trying to restore it works for several minutes then says it cannot be restored, unexpected error occured (1604) I have followed the reslution checklists, still wont work, any thoughts?

    Hi
    Cannot offer any thoughts other then i am having the same problem. updated my itunes windows7 32bit ipod touch 4th gen. went into restore mode lost over 700 songs. i dont get any error messages i just cannot get into itunes store. Firewall is allowing access, etc resolution checklists done, and nothing.
    Hopefully this issue is fixed up soon...

  • Get error when trying to upgrade to IOS5 - An error occured while trying to Back up ipad  -402653138

    Help
    I am trying to upgrade to IOS5 and i cant get past the backup step of the upgrade - I keep getting An error occured while trying to Back up ipad  (-402653138).  I have tried removing my current backup and letting the update do the backup but still get same message.
    I also get a warning right when I start the upgrade process that says I have purchased apps that have not been transfered and wants to know if I want to continue???  Not sure why I get this warning - I have ran the transfer purchases option several times and it seems to work.  However, if I go under store and look at the purchases for my ipad it dosnt show any???  I would assume it should? 
    I have tried syncing and backing up, rebooting, all latest versions of itunes, etc. 
    Any ideas or help would be much appreciated.
    Thanks
    Erik

    I took a leap of faith and finally got the update with no issues.  Here's what I did:
    First did yet another backup.  Next, disabled all anti-virus and anything related (running Norton 360).  Next, turned off Home Sharing.
    Instead of "Update" I selected "Restore".  Followed prompts as though I wanted to restore and update. Selected my latest backup and off it went.  First did the wipe, then ios5 update, then restarted and began to sync.  Sync took about 2 hours as I have lots of apps, photos and some TV shows I forgot were on there. 
    In the end, I had the exact same configuration.  All apps on their pages as before the update, all folders intact and even all game scores and data from apps.  Hurray!
    Now just going through the App update process of the many (85) that showed up in App Store icon.
    Hope this helps!

  • When trying to open firefox receive application error message with ok to terminate and cancel to debug - window then closes & program is unusable.

    complete error message titled firefox.exe - Application Error
    The instruction at "0x10007dba" referenced memory at "0x7c90e514". The memory could not be "written".
    Click on OK to terminate the program
    Click on CANCEL to debug the program
    After clicking OK or CANCEL the program does not start
    I've tried uninstalling and reinstalling with the same problem

    Hi gfrancom-
    I do not know precisely why you are getting this error. I would suggest doing a full uninstall, and then installing the latest version.
    * Get the latest version here: http://www.mozilla.org/en-US/firefox/new/
    * Uninstall your current Firefox version.
    * Do not remove personal data when you uninstall the current version.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
    I hope that helps!

  • "Internal Error Occurred" error message when opening from DW

    I have tried searching the forums and help for a solution to the error message I am receiving, but have been unable to find a scenario the same as mine.  After I have exported my FW project to HTML and CSS and have opened it in Dreamweaver, when I click on the FW icon in DW to edit it, a few problems occur.  First, it takes a long time to open (compared to the amount of time it takes for my other CS5 applications to open.  Secondly, an error message pops up saying "File could not open. An internal error occured."  However, the file eventually does open and I am able to edit it.  Any solutions on how to fix the problem?

    You may file a detailed bug here:
    http://adobe.ly/FWwish
    If possible, someone from Fw Team may contact you in regard of this bug...
    Hope this helps!

  • I just agreed to a update of iTunes and now I get a "language" error when trying to open it.

    I just agreed to an update of iTunes on my imac (running OS-X 10.8.4) and now I get an error when trying to open iTunes.  The error is: "This version of iTunes has not been correctly localized for this language. Please run the English version."  What? 
    I'm not a tecchie and could really use some step-by-step instructions on how to get my Itunes working again!  I've never changed the language on my Mac...have no idea where this language error came from.
    Thanks!

    Hello E1777,
    You can try this link to download iTunes from the Apple website. It should resolve the issue for you.
    iTunes 11.0.4
    http://support.apple.com/kb/dl1614
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • I get this error message when trying to open a catalog.

    I get this error message when trying to open a catalog. "error message: unexpected error opening catalog"

    Hi Ian.
    Thank you for answering. But I find no such file in Preferences. I think Lightroom freezes before making the preference file. Other solutions?
    Best wishes,
    Magne
    6. okt. 2012 kl. 11:43 skrev Ian Lyons <[email protected]>:
    Re: Help! Lightroom freezes after installing.
    created by Ian Lyons in Photoshop Lightroom - View the full discussion
    Have you tried trashing the Lr preference file? More details of location at http://forums.adobe.com/thread/358041?tstart=0
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4753899#4753899
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4753899#4753899
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4753899#4753899. In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Photoshop Lightroom by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • OSStatus error -19000 isi displayed when trying to open .wmv file

    Hi,
    I am unable to open this .wmv file with any application I have including QT X, QT 7, WMV player4mac, or VLC. The following message is displayed when trying to open with QT: OSStatus error -19000. Can anyone help on how to open this file, and/or what the error msg means. thanks heaps.

    Welcome to the forums!
    Download and install the free Flip4Mac WMV Player from http://www.telestream.net/flip4mac-wmv/overview.htm (Windows Media Player for the Mac is no longer supported, even by Microsoft)

Maybe you are looking for

  • CAN YOU RUN 2 IPODS ON ONE COMPUTER

    HI. I HAVE JUST BOUGHT A SECOND IPOD NANO 2ND GENERATION. I ALREADY HAVE ITUNES SET UP WITH MUSIC FOR ANOTHER IPOD, BUT MY HUSBAND LIKES TOTALLY DIFFERENT MUSIC TO ME. CAN I HAVE TWO VERSIONS OF ITUNES - OR HOW DO I SEPERATE OUR MUSIC SO IT UPDATES T

  • How to create lossless PDF from DOCX?

    Hi everyone, Im currently trying to convert my Diploma´s Thesis to PDF but am having a hard time with the images. No matter which converter I try, the pictures come out skewed and low quality, just like below: Not only are the pictures skewed, but th

  • Setting and holding White balance during tethered shooting

    I came to Apeture from Capture One Pro.  I used Capture when working for a photo studio, when I started shooting for myself I went with the much more affordable Apeture.  I have been very happy with the workflow, but Apeture seems to be missing one o

  • I purchased a song and it won't play. Help, I'm new to Mac

    I purchased a song, and it shows up in my library, but it won't let me open it. I have authorised the computer, but that didn't work. I'm new to the whole mac thing, and would appreciate any help.

  • FCP uncompressed on Vista 64

    I have FCP Express 4. Works great. I would like to play uncompressed video on Windows Vista 64 thru Quicktime pro. I can play compressed video without a problem. I presume I need some type of purchased add-on to Quicktime pro but don't know what to p