When trying to purchase a film on Apple TV it is asking me to verify my account on my PC - how do I do this
I am trying to purchase a film. After putting in my digits for my credit card it is asking me to verify on itunes on my pc , but I can't see how to do this
In iTunes, select the store then your Apple ID and then account from the drop down menu and enter your password when prompted. Select edit next to the payment info option under the general heading of Apple ID Summary.
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When trying to rent a movie from Apple TV, I'm asked to verify my payment method. I don't have a credit card but I do have over $100 dollars in iTunes store credit. How do I get passed this in order to be able to rent movies again?
so i dont understand why i wouldnt be able to purchase the $14.99 movie (unless there's tax or something, but i dont think so?)
Yes, there is tax. -
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Settings > General > Restrictions, make sure you are allowed to make changes to accounts. -
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when I try to log in it says my apple id is correct but is not an icloud account
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Make sure that you do not start Firefox with the -no-remote switch or have set the environment variable MOZ_NO_REMOTE=1 (Control Panel > System > Advanced > Environment variables).
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When trying to purchase apps, one of the security questions they asked me was not the one they originally asked me, so am unable to purchase.
It's happening to me too!! Did you find a resoloution?
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When i tried to purchase a movie, My Apple TV said it would take 11 hours to load. Any ideas about what to do or what is going on with that?
It always has a very high number at the beginning, but it never takes that long....
However, it can take several hours....I've found this to be true on any device or computer I've downloaded movies or tv shows on - Mac, PC, iPad, Kindle Fire....you name it.
However, even if it does take a long time, that does not prevent you from starting to watch it as soon as it has done a little downloading. Here is the Apple link for typical download times:
http://support.apple.com/kb/HT1577
Here is a link with Purchased Movie FAQs:
http://support.apple.com/kb/ht1906#faq24
Cheers,
GB -
What do I do when I get the message "Your Apple ID has been disabled" when trying to purchase songs? How do I enable it again so that I can purchase songs again?
Enter "Apple ID disabled" in the search box at the top of this page.
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I can't remember the answers to my Apple ID security questions.
1 Reply Latest reply : by alexbird I have I money in my apple I'd and when tried to purchase Apps asking me two security question but I am not remember the answer so I need your helpHello there, Subhi.sa.
Just wanted to second Niel's recommendation. Additionally this Knowledge Base article also provides some steps you can take yourself if you don't remember your security questions:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email addresssign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID passwordcontact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
Thanks for reaching out to us on the Apple Support Communities.
Cheers,
Pedro D. -
HT204088 How do I verify a purchase in itunes when trying to rent a movie via apple tv?
How do I verify a purchase in itunes when trying to rent a movie via apple tv?
I have simply re-entered my credit card data after making the movie selection. It is a big nuisance to pull out the card and enter the numbers etc. including the 3 digit code. There must be a way to save the data for the Apple TV, but I have only had it for a few days and haven't figured it out.
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When trying to purchase anything on itunes I am getting an error message. (There was an error in the itunes store. Please try later - 42408) Why is this?
poppypower wrote:
When trying to purchase anything on itunes I am getting an error message. ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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