When trying to restore my ipad, itunes says that the software is corrupt

when trying to restore my ipad, itunes says that the software is corrupt

Check to see if Share My Location has been turned off. If it has, enable it, then try to turn off Find my iPhone again. It worked for my iPhone 6 on IOS 8.2

Similar Messages

  • TS4036 When I back up my iPad, it says that the last backup could not be completed. I repeat the backup process several times but still receive the same message. What should I do?

    When I back up my iPad, it says that the last backup could not be completed. I repeat the backup process several times but still receive the same message. What do I do?

    Welcome to the Apple Community.
    The following article(s) may help you.
    Troubleshooting iCloud Back Up

  • Updated iPad 1 to IOS 5. When trying to restore my iPad from my backup it gets half way through and the iPad reboots and iTunes says "An error occurred while restoring this iPad (-1)"

    Updated iPad 1 to IOS 5. When trying to restore my iPad from my backup it gets half way through and the iPad reboots and iTunes says "An error occurred while restoring this iPad (-1)"
    I have tried to restore my contacts and company data at least 20 times and every time half way through THE iPAD REBOOTS! When it boots back up it is at the brand new iPad screen.
    This makes me angry as I do not use the iPad for fun and games. I use it for business. My company data and records for the last year are gone. ALL of my out standing customer invoices are gone. ALL payments received are gone! ALL Business contacts and emails ARE GONE! All my company, personal email accounts and settings ARE GONE!
    What am I supposed to do now? In 6 hours I have to get on the road and conduct business with a empty blank factory out of the box iPad. How am I supposed to know who owes me money or who has paid their bills Apple? All of my meetings and calendar dates are GONE!
    Everything was supposed to be backed up and restored after the update!
    Question???WHY DID YOU MAKE THIS UPDATE WIPE OUT ALL SETTINGS AND APPS ON THE iPAD??? All the other updates left everything on the iPad intact and ONLY upgraded the IOS,and when it was done everything was still there.
    Yes! I have done everything. Rebooted computer, checked for updates, Hard booted iPad, Factory restored iPad to ios 5 twice, tried every usb port I have, unplugged all other usb components.
    Everytime half way through "Restoring iPad from backup..." The iPad turns off shows a spinning circle then shows the Apple logo and takes me to the brand new iPad setup screen.
    Apple, you have no idea the level of stress you have created today.....

    Check the console app to see if there are any error messages. I had one app showing an issue (Pet Hotel) the error was (truncated):
    ERROR: Restore message response: 102 rename error: File name too long (63) at path "/var/mobile/Library/SafeHarbor/com.pocketgems.tappethotel/Container/Documents/ savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHis tory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGa meHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/sa vedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHisto ry/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGame History/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/save dGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory /savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHi story/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedG ameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/s avedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHist ory/savedGameHistory/1313349538-pocket_gems_crash_report.txt" (MBErrorDomain/102)
    I manually snyc'ed that particular app and then re-ran the restore and am now the proud owner of a working iphone. Not sure it is the same problem or app but looking in the console was the key!

  • HT1212 when trying to restore my ipad mini i keep getting a message that says network has timed out

    When trying to restor my I pad mini that has been disabled I keep getting a message saying connection has timed out.  I have been working on this for hours. Someone please tell me in the simplest terms how to restore my ipad.

    Try temporarily disabling your firewall and anti virus software and try again...
    See here for Connection Issues
    http://support.apple.com/kb/TS1379
    From Here
    http://www.apple.com/support/itunes/troubleshooting/

  • Im trying to update my ipod 3g 4.2.1 to ios 5.0.1.When I try to update,itunes says that 4.2.1is the lastest sofware for my ipod.I also tried to do it manually(shift restor)itunes says that the"ipod could not be restore because the fimwire isnot compatible

    Hello, Im trying to update my ipod 3g 4.2.1 to ios 5.0.1.When I try to update,itunes says that 4.2.1is the lastest sofware for my ipod.I also tried to do it manually(shift+restor)itunes says that the"ipod could not be restore because the fimwire isnot compatible" I need some help on this.

    The messages are saying you have a 2G iPOd.  Those canonly go to 4.2.1.  Apple only made 32 and 64 GB 3G iPOd. A 32 can be either.  To further identify yours:
    Identifying iPod models
    Enter SN hee:
    Apple - Support - Check Your Service and Support Coverage

  • HT201263 I am not able to restore neither from iTunes nor from iCloud. The proble with iTunes is it says that the backup is corrupted or incompatible. And I am not able to connect to iCloud for restoring. I have IOS 7.0.4 when I have taken the backup.

    I am not able to restore neither from iTunes nor from iCloud. The proble with iTunes is it says that the backup is corrupted or incompatible. And I am not able to connect to iCloud for restoring. I have IOS 7.0.4 when I have taken the backup.
    iCloud does not connect and it says Request Timed out.
    Not Sure how to restore my iPad.
    Please help!!
    Thanks

    my problem is with I cloud not iTunes what's up with apple haven't they got the brains to sort out this prob, that they have to let the "community " know instead of helping to fix the problem without having to go through all the hassle of signing in writing a small blog & then leaving it until someone bored with time to write their blog to at some point fix the prob or not ! oh nearly forgot my prob like
    HRESULT:0X80070570 no clear explanation as to what this means or why in plain English for the not techno phoebes

  • When trying to restore my iphone its says unknown error (-1) what should i do??

    when trying to restore my iphone its says unknown error (-1) what should i do??

    http://support.apple.com/kb/TS3694
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • TS3694 error code 3194 when trying to restore my ipad?

    error code 3194 when trying to restore my ipad?

    Hey bfcjamie,
    Thanks for the question. Error 3194 usually occurs when iTunes is unable to communicate with the update-and-restore server. The following articles may help to resolve your issue:
    iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
    http://support.apple.com/kb/TS4451
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    1. Install the latest version of iTunes.
    2. Check security software and ensure that communication to gs.apple.com is allowed. Follow these steps for assistance with security software.
    3. Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow the advanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
    4. Try to restore from another known-good computer and network.
    5. If the errors persist on another computer, the device may need service.
    Thanks,
    Matt M.

  • I had to replace my hard drive and when I plug in my iPad, itunes says  it is synced with another computer, and asks to erase all my data. Help!

    I had to replace my hard drive and now when I plug in my iPad, itunes says it is synced with another library

    That is because the iPad can only "sync" to one iTunes library at a time. You can move all of the iPad contents into a new iTunes library. This discussion will give you a lot of useful information.
    https://discussions.apple.com/thread/3305461
    This one is Mac specific - not that it is any different except for the iTunes menu.
    https://discussions.apple.com/thread/3445538?start=0&tstart=0
    Remember to authorize the computer in iTunes first - From the iTunes menu go to Store>Authorize this computer.

  • Trying to restore ipod but itunes says no internet connection.

    Trying to restore ipod but itunes says no internet connection. Uninstalled and re-installed itunes but still have same problem. Trying to restore because I uploaded songs from Yahoo music jukebox to ipod but they won't play. They are listed as "other" and I can not access them to delete or play. Tried to delete through music jukebox but now it say " error reading content" so I figure restoring ipod is the only way to fix problem.

    Does this help?
    http://docs.info.apple.com/article.html?artnum=304468

  • How do you resolve error code 36 when trying to restore an iPad that has been reset to original settings?

    How do you resolve error code 36 when trying to restore an iPad that has been reset to original settings?

    MB-
    As far as I can tell, Error Code 36 is an "I/O Error".  It may mean you have a bad USB cable between the iPad and your computer, or the cable was not plugged in firmly.
    See if this helps with your Restore:  <iOS:  Unable to Update or Restore>.
    Fred

  • IPad constantly reboots every 2-3 minutes, after full recovery is not activated to  wi-fi, and Itunes - for 20 days, Itunes says that the activation was not possible because the server is not available try again later. Ipad under warranty, but he was more

    IPad constantly reboots every 2-3 minutes, after full recovery is not activated to  wi-fi, and Itunes - for 20 days, Itunes says that the activation was not possible because the server is not available try again later. Ipad under warranty, but he was more than 6 months, so please call customer service apple can not. by DFU also restored Official Ipad bought in a store in Russia. When buying activated immediately.  IMEI 013311005943507. Help please! the official service Moscow  representation FDA ipad offer to send in the U.S. for $ 500!

    Hello this is happening to us also (minus the Bluetooth speaker).  We can't figure out what is causing the data usage.  I turned off mobile data as soon s I activated the device, and got the message that unless I am connected to WiFi.....(that is exactly what I wanted). We watched Netflix for about three hours, then the alerts started.  Like you we have many devices connected and never used over 2GB now all of a sudden we have used it in a matter of hours.  My husband called Verizon  and got the usual doubting Thomas response.  I understand that they don't know my device settings.  So over the phone we check all the settings and turned  off every possible culprit eating up the data and end the call.  By now I have purchased another gig for the month!  Assured we are NOT using mobile data, we continue on the IE path to bliss.  HA!  A few hours later I check the mobile data usage on the Verizon website and that darn thing is still using data.  After two more phone calls and two VERY uneventful trips to the local store we were told to take out the sim card.  This has stopped the data usage, but it defeats the purpose of having the data plan.  I could have just stuck with my Surface.  Verizon sent us a new sim card.  Its been installed and I have set my homepage to Verizon mobile data usage (just kidding) but I am on that site a lot.   I am surprised at the number of complaints about this device.  When we called the Verizon support acted as though this was the first time they had heard about this.   Loved your post, you should write for a living.

  • After forgetting the password for my iPhone, I am trying to restore it through iTunes, however, during the process, the phone keeps turning on and asking for the password, thus canceling the process. Any advice?

    After forgetting the password for my iPhone, I am trying to restore it through iTunes, however, during the process, the phone keeps turning on and asking for the password, thus canceling the process. Any advice?

    Yes, you will still get the prompt.
    I meant reset then try the recovery mode restore again.
    You can also try DFU Mode.
    DFU (Device Firmware Update) Mode is different than Recovery Mode.
    DFU Mode is a special mode where the device can still interface with iTunes, yet it does not load the iBoot bootloader.
    DFU Mode:
    Plug your device into your computer.
    Turn off the device.
    Hold the Power button for 3 seconds
    Hold the Home button without releasing the Power button for 10 seconds
    Release the Power Button but keep holding the Home button
    Keep holding the Home button until you are alerted by iTunes saying that it has detected a device in Recovery Mode
          NOTE: Make sure the device screen is blank and no logos are present. Be patient, it make take several trys.

  • I ve got an iPhone 6 i forgot my password i ve tried to restore it from itunes but in the middle of the downloading it asks for password

    I ve got an iPhone 6 with iOS 8.1.1i forgot my password i ve tried to restore it from itunes but in the middle of the downloading it asks for password  how do i restore my phone?

    Hi there pablo nina,
    Welcome to Apple Support Communities.
    It sounds like you’ve forgot the passcode for your iPhone and you want to know how to restore it. The article linked  below will walk you through the process of restoring your iPhone from recovery mode using iTunes.
    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
    Cheers,
    -Jason 

  • HT4863 I have an error message coming up when trying to send an email which says 'sending the message failed because you're exceeding the limit' can anyone help me to resolve this please

    I have an error message coming up when trying to send an email which says 'sending the message failed because you're exceeding the limit' can anyone help me to resolve this please

    Try reentering the password in your iCloud mail settings.

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