When trying to run captivate 4 getting a message saying i need to install lastest version of flash player
just downloaded captivate 4 when trying to open I get a message saying that I need to install the latest version of flash player...which I already had I have uninstalled and reinstalled I have also made sure that it is enabled and working any ideas?
You need to downgrade Flash player, not to upgrade. CP4 is over 5 years old, will not be happy with the latest Flash players.
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It's pretty simple, I get the above message.
I can think of two things that might cause this. First, if a web site's scripts only look at the first digit of the version number, 1 appears to be lower than 9. Such sites should fix their scripts. The second is if you have disabled JavaScript (either globally or for a domain relevant to that site), you may get erroneous messages about plugins not starting, which is because the script didn't run at all.
Can you provide a link to a site or two that has this problem? (Family friendly sites only.) -
I have windows xp and I am using internet explorer. I am using copper.net dialup. I have tried 3 times, and the same thing happens.
If there are problems with downloading or installing then you may need to disable anti-virus software temporarily.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup -
I'm working on a Mac and when I hit the icon to open the program, it bounces and acts like it is going to open, but then nothing happens.
Have you read this Dreamweaver and Java SE 6 Runtime problem on MAC Mountain Lion OSX?
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I am trying to open an interactive chart but I am getting a message saying I need to install flash but it is not compatible with iPad, is this correct or is there some way around it. Thank you.
Flash is not supported on the iPad - and as Adobe have never managed to make a version of their flash player that works on iOS devices, and they have recently announced that they are stopping development on all mobile versions of it, it probably never will be
Browser apps such as Skyfire, iSwifter, Puffin and Photon 'work' on some sites, but judging by their reviews not all sites. Also some websites, especially news sites, have their own apps in the App Store. -
i have an ipod touch 5th gen and when connected to itunes i get a message saying itunes was unable to load data class information from sync services. reconnect or try again later. anyone got any ideas? i've tried most things on most forums but still no joy
Try here:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
If not successful see the previous discussion on the right side of this page with the green checkmark. -
I have just upgraded to Yosemite, and when trying to update Pages, get the message incompatible update!
If you are using track pad, please use mouse and see if your issue is resolved.
Moreover, this issue has been resolved in PSE 13. You can give it atry as well.
Thanks!! -
I have an old generation Apple TV 160GB when trying to rent I get a message that I have to authorize my account information on my computer via iTunes...There is no problem with my account info how is this done?
stf10 wrote:
... trying to move my I tunes to my ny PC. ...
From where are you trying to move your iTunes... -
Hi. I am trying to buy Apperture as my trial version has expired. I cannot buy the full version as I get a message saying it is already installed. Do I have to remove the trial before I can buy it? When I launch Apperture, I follow the link "buy"
If you are purchasing from the Mac App store, then you would drag the trial version to the trash first and empty trash (since the trial version has expired).
Launch the Mac App store > sign in with your Apple ID > purchase Aperture (this is cheaper than the previous retail version many of us purchased anyway).
Note - you can rename your Aperture Trial library as needed if you want to work with that one once the full version is installed. -
How can I uninstal my mobileme account and install my icloud address? Mobile me doesn't recognise my Apple ID....won't allow me to open icloud on my MacBook. keep getting a message saying I need to enter another name or pin......nothing works........I've probably blocked it as server keeps saying try later.......
The minimum requirement for iCloud is Lion 10.7.2 (Mountain Lion preferred): the iCloud Preference Pane does not appear on earlier systems - the MobileMe pane appears on Lion and earlier but is non non-functional - you cannot now open or access a MobileMe account.
To make use of iCloud you will have to upgrade your Mac to Lion or Mountain Lion, provided it meets the requirements.
The requirements for Lion are:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
To purchase it you will have to ring Apple at the number given at the bottom left of this page.
The requirements for Mountain Lion are listed here:
http://www.apple.com/osx/specs/
It is available from the Mac App Store (in Applications). (If you are currently pre-Snow Leopard you will have to upgrade to that to access the Mac App Store: it's available in the online Apple Store.)
You should be aware that PPC programs (such as AppleWorks) will not run on Lion or above; and some other applications may not be compatible - there is a useful compatibility checklist at http://roaringapps.com/apps:table -
Tried to open my old MacBook. Couldn't remember password. Followed suggestion to reinstall hardware. Now startup disk is stuck in computer and it won't turn on. I keep getting a message saying I need to restart the computer. When I hold down power button, I get the same message over and over. Any ideas?
Hello m.goo, and a warm welcome to the forums!
To eject the Disc, hold the Mouse button down, (or what passes for it on a Laptop), while powering up, if you also hold the Option key down at the same time it should eject & give you a chance to insert your install disc & wait for it to shw as a Boot option.
"Try Disk Utility
1. Insert the Tiger Mac OS X Install disc , then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, *you must select your language first.)*
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
Then Safe Boot , (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it finishes.
If it appears to be time for An Archive & Install, which gives you a new OS, but can preserve all your files, APPs, pics, music, settings, etc., as long as you have plenty of free disk space...
http://docs.info.apple.com/article.html?artnum=107120
Be sure to use Preserve Users & Settings.
To check if AppleCare applies, AppleCare Products Overview...
http://www.apple.com/support/applecare/overview/ -
Sometimes when I send an email with a Pages attachment it is tuned into a zip file and then I am unable to open the atttachment afterwards. I get a message saying I need a newer version of Pages in order to open the attachment. How can I get around this?
Carol,
The message saying you need a newer version indicates that you saved from a newer version and tried to open with an older version. This has nothing directly to do with whether the file was compressed and packaged in a .zip file.
If you have two versions of Pages on your computer, you must take care to note which of them you are using. You may want to delete a Dock alias to the older version and you may need to change the Finder preference for which version is set to automatically open .pages files.
Jerry -
Since I downloaded Apple's latest operating system, whenever I try to open Illustrator I get a message that I need to install legacy Java SE6 runtime and to click "more info" to do this. When I click "more info" I get a blank window. What should I do
Hi,
I had the same problem after upgrading to Yosemite. Illustrator CS6 wouldn't open. I got a message saying I should 'install legacy Java SE6 runtime'.
The link didn't work - it lead to a blank page.
So I downloaded Java8 (latest version) from Oracle but didn't install it. Something told me this was not the right way to go (the problem was with Java SE6, not 8). I then called Apple (in the Netherlands, were I live) for help. I got none. The best they could do was blaming Adobe for the problem or me, for not having the latest Adobe CC app. Rubbish.
And then, magic. I tried to open Illustrator again, got the pop up message but this time the link worked. It took me to an official Apple page, with a link to download Java for OS X 2014-001. The problem is now solved.
If curious, this is the explanation Apple gives for the problem:
'Java for OS X 2014-001 includes installation improvements, and supersedes all previous versions of Java for OS X. This package installs the same version of Java 6 included in Java for OS X 2013-005. On systems that have not already installed Java for OS X 2012-006 or later, this update disables the Java SE 6 applet plug-in. To use applets on a web page, click on the region labeled 'missing plug-in' to download the latest version of the Java applet plug-in from Oracle.'
See http://support.apple.com/kb/HT6133 for more details about this update.
See http://support.apple.com/kb/HT1222 for information about the security content of this update. -
I am trying to download the new Itunes but get a message saying I need 10.6 version and I only have 10.5. How do I download 10.6?
10.5 to 10.6 is not an update, it's an upgrade. http://support.apple.com/kb/HT1444
Buy 10.6: http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard -
When updating my IPAD I get a message saying: The network connection timed out.h
When trying to update IPAD, got a message saying "There was a problem downloading the software for the IPAD. The network connection timed out".
My connection has been tested and there are no problems.Try temporarily turning off your firewall and antivirus software until the download has completed. if that doesn't work then try downloading the update via a browser : https://discussions.apple.com/message/16436025#16436025
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